One of 3 remotes was dead on arrival which was handled and resolved relatively quickly taking into account that the replacement had to come from France. I would use them again.
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Consulta las opiniones de los clientes
Easy to use website English option for uk buyers Full selection of all types of remote controls as long as you know what frequencey your systems operates with? Shipped from France, very quickl... Ver más
After receiving answers from other suppliers, saying that my old remote control can't be replaced any more, this company offered a solution. I ordered the device they suggested. Received it with... Ver más
Excellent. Fantastic price with straight forward advice on phone prior to purchase. Delivery timing as per stated (though I had to order 3 remotes instead of stated 2 to get free delivery?). Product h... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Remote Control Express is the leading company in online sales of remotes for garage doors and gates.
Información de contacto
4,7
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Easy and comprehensive website and…
Easy and comprehensive website and delivered quickly
25 de junio de 2025
Opinión espontánea
Great service and prompt delivery
Great service and prompt delivery. Good instructions
30 de junio de 2025
Very prompt delivery and pleased with…
Very prompt delivery and pleased with the replacement remote control.
18 de julio de 2025
Opinión espontánea
Product was exactly as I wanted with…
Product was exactly as I wanted with good instructions. Took a long time to arrive though (but that was noted when I ordered)
9 de julio de 2025
Opinión espontánea
Quick responsive delivery of the…
Quick responsive delivery of the correct product at very reasonable price.
14 de junio de 2025
Opinión espontánea
Dreadful and still out of pocket.
I have only given this company 1 star as I can't give them none. Ordered a gate fob on 26/05/2025. Still not received. No-one answers emails and no-one ever picks up the phone. Avoid this company. I should have read trust pilot before ordering.
4 de julio de 2025
Opinión espontánea
Respuesta de Remote Control Express
Hello,
Thank you for your feedback. We would like to clarify a few points.
We sent you several emails to inform you about the status of your order, but we never received a response from you.
We were therefore forced to cancel and refund your order, as the item you ordered is no longer manufactured by the BFT brand.
We understand your frustration and sincerely apologize for this inconvenience.
Best regards,
The Télécommande Express Team
The remote controller was not easy to…
The remote controller was not easy to set up to activate the door mechanism but now works well.
31 de mayo de 2025
I ordered 3 and only 2 were correct
I ordered 3 and only 2 were correct. The 2 that were correct are perfect.
1 de mayo de 2025
Respuesta de Remote Control Express
Hello,
Thank you for your feedback.
We invite you to submit a complaint by email to: contact@remotecontrol-express.co.uk.
Our team will be happy to handle your request promptly.
Best regards,
The Télécommande Express Team
Professionalism personified
Cheapest online, swiftest delivery, perfect product. It even included a spare button-cell battery. Excellent!
17 de abril de 2025
Opinión espontánea
Sold a product guaranteed to work that doesnt
Sold a product guaranteed to work that doesn’t, can’t help over the phone as they promise. Email address they provide doesn’t work to get help that way. Won’t accept a return as the product has been opened. Unacceptable, avoid at all costs.
16 de abril de 2025
Opinión espontánea
Respuesta de Remote Control Express
Hello,
Thank you for your message. We are sorry to hear that you are experiencing difficulties with the product. In order to better understand your situation and assist you, we kindly ask you to provide the following information regarding your order:
Order number
Purchase date
Name or email used for the purchase
This will allow us to locate your file and find the best possible solution. We apologize for any inconvenience caused and remain at your disposal for any further questions.
Best regards,
Customer Service - Remote Control Express
great price and delivered on time
24 de marzo de 2025
The initial order went smoothly
The initial order went smoothly, unfortunately it was the wrong one. Sending it back and getting a replacement was a rather tortuos process
28 de febrero de 2025
Prompt service and delivery and good…
Prompt service and delivery and good communication when one part was temporarily out of stock.
14 de marzo de 2025
Opinión espontánea
The only company who could supply the…
The only company who could supply the garage remote I needed.
2 de marzo de 2025
Opinión espontánea
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