He came within designated time. He got on with the job immediately and found the problem. He must have thought about the problem before hand as he had the replacement element already on his person.... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Notified of 3 hour window the day before; contacted by engineer when he was about 15mins away. He arrived promptly and replaced the glass on my induction hob very efficiently ... in and out within 1... Ver más
I was very pleased because the repairman was very knowledgeable and had read my fault report which meant that he'd brought the spare part with him. He thanked me for providing sufficient detail that e... Ver más
The first engineer was not at all helpful. He just pressed buttons, ran some tests and said there was no problem with the machine, despite us explaining the issue of running for six hours and no water... Ver más
Información sobre la empresa
- Servicio de reparación de electrodomésticos
- Servicio de reparación de hornos microondas
- Servicio de reparación de lavadoras y secadoras
- Servicio de reparación de refrigeradores
Sobre Respond Services
Escrito por la empresa
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
Información de contacto
42 Robjohns Road, CM1 3DP, Chelmsford, Reino Unido
- 01245 490300
- customerservice@respondservices.co.uk
- www.respondservices.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 16% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Friendly and professional team
Friendly and professional team, quick and efficient repair!
An engineer who knew what he was doing
Extremely efficient service
Notified of 3 hour window the day before; contacted by engineer when he was about 15mins away. He arrived promptly and replaced the glass on my induction hob very efficiently ... in and out within 10 mins taking the broken glass with him.
Imrovement suggestion: Provide engineers with shoe covers for those households that don't wear shoes in the house. I know it may mot be safe to remove shoes if dealing with broken glass.
Expertly fixed!
LYNDEN is a great engineer
The oven has not been working for a few…
The oven has not been working for a few years. Some of the engineers could not sort the problem out. The engineer who visited today (probably 4th time) managed to fix the problem. A chicken is in the oven now …..yummy
Prompt and speedy fix
The engineer came well within the time slot. He worked swiftly and cleanly and had come prepared with the most likely part to be required. He was right.
Very good service and friendly…
Very good service and friendly engineers. Thank you
The engineer who attended was polite
The engineer who attended was polite, professional and extremely competent and clearly explained the issue.
First time repair
Engineer came with the correct replacement part. He was very polite and efficient and the whole job took no more than 30 minutes. We can now cook normally.
The engineers who came to repair our dish washer have been very polite and completed work efficiently
The engineers who came to repair our dish washer have been very polite and good on their job. You kept me informed about status of the job and completed as quick as possible. Overall excellent.
Professional and friendly
Professional and friendly, got the job done efficiently
Fantastic service
Fantastic service, polite, friendly and got the job done very quickly and provided good advice thank you 😊
Washer Dryer repaired quickly...
Washer - Dryer. Heating not sufficient to dry clothes.
The engineer arrived on time, was pleasant and knowledgeable. He identified the fault within minutes and explained how he was going to rectify it.
He worked in a clean and methodical way, took care to protect the surrounding surfaces and had the machine working again quickly. Excellent service.
Great customer service
Great customer service; the first appointment was cancelled but the lady from the customer service was very helpful and rearranged it for a suitable time and day at a short notice. Engineer arrived promptly and fixed the issue on a spot.
Very efficient
Very efficient, tidy work! Saw the problem and quickly resolved! Back to as new position!
Cooker hob replacement
Was a proffesional service came in straight to the job fitted new hop. No complaints what's so ever.
An excellent visit
Daniel, arrived on time, and at once conveyed he is both knowledgeable and competent. He detected the source of two problems with the washer/dryer and replaced both. Also, he recommended the best setting for the fridge/freezer plus a tip for defrosting. Throughout his visit he worked with care, and was polite and interesting to speak with. He certainly deserves a 5 star rating.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








