He came within designated time. He got on with the job immediately and found the problem. He must have thought about the problem before hand as he had the replacement element already on his person.... Ver más
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Consulta las opiniones de los clientes
Notified of 3 hour window the day before; contacted by engineer when he was about 15mins away. He arrived promptly and replaced the glass on my induction hob very efficiently ... in and out within 1... Ver más
I was very pleased because the repairman was very knowledgeable and had read my fault report which meant that he'd brought the spare part with him. He thanked me for providing sufficient detail that e... Ver más
The first engineer was not at all helpful. He just pressed buttons, ran some tests and said there was no problem with the machine, despite us explaining the issue of running for six hours and no water... Ver más
Información sobre la empresa
- Servicio de reparación de electrodomésticos
- Servicio de reparación de hornos microondas
- Servicio de reparación de lavadoras y secadoras
- Servicio de reparación de refrigeradores
Sobre Respond Services
Escrito por la empresa
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
Información de contacto
42 Robjohns Road, CM1 3DP, Chelmsford, Reino Unido
- 01245 490300
- customerservice@respondservices.co.uk
- www.respondservices.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 16% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The Engineer was polite
The Engineer was polite, professional and respectful both to myself and about my home. Arrived in the allotted time and did a marvellous job.
He went above and beyond my expectations, even explaining why I was experiencing certain issues with my tumble dryer.
Cannot recommend highly enough.
Happy customer
Thank you 😊
Lessons learned
I thought my washing machine had gone wrong but the problem turned out to be how I was using it.
The engineer checked it thoroughly and reassured me that it was in good working order.
He then gave me some invaluable advice about using the machine, detergents, temperatures etc.
I’m confident now that I can avoid further problems.
Very pleased with my washing machine…
Very pleased with my washing machine repair. The engineer was very pleasant, knowledgeable and did a first rate job.
It was a difficult job it took more…
It was a difficult job it took more than an hour .but the engineer got their successfully.
Engineer was lovely
Engineer was lovely, didnt try to mansplain to me how to use a cooker!
Engineer Noel was brilliant
Engineer Noel was brilliant, dishwasher repaired. Good value overall for the fixed price.
The engineer was very nice polite and…
The engineer was very nice polite and knowledgable, quick and efficient.
Respond services were quick and very…
Respond services were quick and very helpful
Knowledgeable and well experienced
Knowledgeable and well experienced , the explanation on continuous use of the washing machine was perfect.
Our engineer was fantastic
Our engineer was fantastic, very polite and extremely efficient.
Knew his product and can to a very timely resolution.
Tidy workmanship and a credit to AEG, the excellent service you would expect was well and truly delivered
Thank you
Professional services
On time, fast and Professional services, with efficient faulty parts replacement.
Efficient repair service
The company were able to send an engineer the morning after we contacted them. The engineer phoned to tell us when he would arrive. He was prompt, courteous and fixed our issue speedily.
Excellent service
Excellent service. From ease of booking, great availability of dates and friendly, efficient engineer! Wouldn’t hesitate to recommend.
Excellent all round
This firm was allocated by AEG for my washing machine. Communications were good, engineer was a lovely guy who knew what he was doing, resolving the problem quickly and actually, another issue too which he completed a few days later. Vey satisfied.
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