He came within designated time. He got on with the job immediately and found the problem. He must have thought about the problem before hand as he had the replacement element already on his person.... Ver más
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Consulta las opiniones de los clientes
Notified of 3 hour window the day before; contacted by engineer when he was about 15mins away. He arrived promptly and replaced the glass on my induction hob very efficiently ... in and out within 1... Ver más
I was very pleased because the repairman was very knowledgeable and had read my fault report which meant that he'd brought the spare part with him. He thanked me for providing sufficient detail that e... Ver más
The first engineer was not at all helpful. He just pressed buttons, ran some tests and said there was no problem with the machine, despite us explaining the issue of running for six hours and no water... Ver más
Información sobre la empresa
- Servicio de reparación de electrodomésticos
- Servicio de reparación de hornos microondas
- Servicio de reparación de lavadoras y secadoras
- Servicio de reparación de refrigeradores
Sobre Respond Services
Escrito por la empresa
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
Información de contacto
42 Robjohns Road, CM1 3DP, Chelmsford, Reino Unido
- 01245 490300
- customerservice@respondservices.co.uk
- www.respondservices.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 16% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The engineer was very nice polite and…
The engineer was very nice polite and knowledgable, quick and efficient.
Respond services were quick and very…
Respond services were quick and very helpful
Knowledgeable and well experienced
Knowledgeable and well experienced , the explanation on continuous use of the washing machine was perfect.
Our engineer was fantastic
Our engineer was fantastic, very polite and extremely efficient.
Knew his product and can to a very timely resolution.
Tidy workmanship and a credit to AEG, the excellent service you would expect was well and truly delivered
Thank you
Professional services
On time, fast and Professional services, with efficient faulty parts replacement.
Efficient repair service
The company were able to send an engineer the morning after we contacted them. The engineer phoned to tell us when he would arrive. He was prompt, courteous and fixed our issue speedily.
Excellent service
Excellent service. From ease of booking, great availability of dates and friendly, efficient engineer! Wouldn’t hesitate to recommend.
Excellent all round
This firm was allocated by AEG for my washing machine. Communications were good, engineer was a lovely guy who knew what he was doing, resolving the problem quickly and actually, another issue too which he completed a few days later. Vey satisfied.
Excellent service
Excellent service my washing machine is like brand new. There was no hassle constantly was being updated as to when engineer was coming and got a call beforehand. Always kept to their timescales
The engineer who came was very…
The engineer who came was very professional and gave us confidence with his diagnostics and had the repair done in no time at all . A very nice Chap to deal with,would recommend your company to family & friends .
Great Service
The engineer who visited was excellent and soon had our machine back working. Thank you.
The engineer was very polite and…
The engineer was very polite and knowledgeable
Problem resolved promptly
Peter resolved the problem with our cooker door and gave me advice on how to deal with any similar issue in the future. Excellent service.
Stress free service from initial call…
Stress free service from initial call to report issue until fix complete
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