Restore Information Management Opiniones 1563

Nothing went wrong, very efficient and smooth service, thank you !

Staff were very helpful and were able to answer my questions providing screenshots to enable me to investigate a problem that arose.

the guy who picked up the boxes was very compliant

always very helpful and fast, efficient responses

Restore very fast & efficient. Great service from them every month

It was a painful experience weeks to shred some documents how hard can it be.

The speed of the response to my original request and the ease of ordering.

Great customer services, very easy to arrange collection.

Recommend
Needed to find if information was still available after 30 years. Quick to respond and answered.

Prompt reply with helpful info

Fast efficient service.

Always very prompt in replying to email request. Very quick service, and also the delivery man is very cheerful. Great service

Request dealt with promptly, records received the following day.

This review is dedicated to Stu Kennedy, Account Manager, Central Customer Care Team.
We are currently undertaking a major project reviewing our archiving process, which has required the retrieval of extensive historical data and past cost information. After several unsuccessful attempts to find the right contact at Restore, 5 different phone numbers dialled, rang once, then cut off, and 3 different emails bouncing back, I submitted an enquiry via the website contact page—and I’m extremely glad I did, as Stu got in touch almost immediately.
I genuinely could not ask for a more efficient, friendly, or knowledgeable account manager. From the outset, Stu responded to my emails almost instantly, clearly explaining what he would do to help and providing realistic timescales for retrieving the information I needed—and these requests were far from straightforward. True to his word, he keeps me regularly updated, delivers exactly when he says he would, and is making the entire process smooth and stress-free.
Stu is an absolute pleasure to deal with and sets a gold standard for customer care. If every Customer Care professional I work with operated at even 50% of Stu’s level, I would be a very happy Facilities Manager indeed. Thank heavens he picked up my account. Thank you so much, Stu—your support is invaluable.

Response times to queries is excellent and problems are always resolved quickly and efficiently. Resolve provides us with a great service.

they helped in a prompt manner,