Reliable delivery of notes but there are SO many spelling mistakes of patient names on the portal it is unbelievable and takes extra time to find each one. I'd also like to thank Michelle Monahan per... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
i sent an email to request an amendment to the information for the a pack of title deeds to be amended. This was actioned and an email received back to confirm system should be updated within 24 hour... Ver más
La empresa ha respondido
The Delivery Service works extremely smoothly, the delivery person is always helpful. Any time we have to request a data change on the website through the customer service team the response is very qu... Ver más
La empresa ha respondido
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicios de documentación
- Computación en la nube
- Empresa de automatización
- Instalación de almacenamiento de archivos
- Servicio de business-to-business
Escrito por la empresa
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Información de contacto
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Reino Unido
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Required 10 boxes to be returned to me…
Required 10 boxes to be returned to me and the process was easy. The boxes were delivered within 24 hours. Perfect.
15 de julio de 2026
Respuesta de Restore Information Management
Thank you for your kind review Carol. It is great to hear we provided you with the level of service we aim to provide for our customers.
VERY QUICK RESPONSE
10 de julio de 2026
Respuesta de Restore Information Management
Thank you for your review Elisa. Your review is greatly appreciated
great assistance when I could not get…
great assistance when I could not get the system to accept my request
9 de julio de 2026
Respuesta de Restore Information Management
Thank you for your review Jan. It is great to hear your issue was resolved to your satisfaction
Respuesta de Restore Information Management
Thank you for your review Kate, we are please to hear you are happy with our delivery service
Restore are great
Restore are great! They respond quickly to my emails, I'm not able to use the electronic site just yet so I rely on email correspondence. The member of staff I communicate with is friendly and professional and always there to help.
7 de julio de 2026
Respuesta de Restore Information Management
Thank you for your review Christine. Your kind comments are greatly appreciated
Efficient
I emailed about a queue of the box location of a box that was out, and received a prompt response.
10 de julio de 2026
Respuesta de Restore Information Management
Thank you for your review Nicola. Your comments are greatly appreciated.
I cannot fault the service in anyway
I cannot fault the service in anyway. Whenever I need something from Restore they action it that day and deliver on it the next day, and in the seven years I have used their service they have never failed to keep to that schedule.
9 de julio de 2026
Respuesta de Restore Information Management
Thank you for your review James. It is great to hear you are happy with the service you have received from us at Restore
Dale from the Manchester always…
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commitment to getting things done quickly and effectively is greatly appreciated.
Thank you
Amanda
6 de julio de 2026
Respuesta de Restore Information Management
Thank you for your review Amanda. Your comments are greatly appreciated and will be passed onto Dale
responded quickly
4 de julio de 2026
Respuesta de Restore Information Management
Thank you for your review Rebecca. It is great to hear you are happy with the service we provide for you
Respuesta de Restore Information Management
Thank you for your review Elizabeth. It is great to hear you are happy with the service we provide for you
Respuesta de Restore Information Management
Thank you for your review Georgie, It is great to hear you are happy with the service you have received from us at Restore
always quick to respond
always quick to respond. Always deliver and collect when expected, thank you.
3 de julio de 2026
Respuesta de Restore Information Management
Hi Mickola, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
Reliability
Their efficiency, reliability and professionalism never falters since the very beginning. I have archived documents for many years of working in different NHS Trusts and Restore has never let me down ever since.
Keep up the good work.
8 de julio de 2026
Respuesta de Restore Information Management
Thank you for your review Aurora. It is great to hear you are happy with the service we provide for you
very helpful and extremely quick…
very helpful and extremely quick service from Restore as usual
7 de julio de 2026
Respuesta de Restore Information Management
Thank you for your lovely review Victoria, it is a great to know receive the level of service from us that we aim to provide
Quick and responsive
26 de junio de 2026
Respuesta de Restore Information Management
Thank you for your review Wai Tsing. It is great to hear you are happy with the service we provide for you
Respuesta de Restore Information Management
Thank you for your review Corinne. It is great to hear you are happy with the service we provide for you
Excellent service
We have been using Restore for a significant amount of years and always happy with their service and communication. Deliveries and collections are arranged swiftly and any amendments are actioned promptly. Would recommend.
18 de junio de 2026
Respuesta de Restore Information Management
Hi, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
I have no issues with the restore…
I have no issues with the restore service.
Always helpful and prompt and the couriers are so nice too.
27 de junio de 2026
Respuesta de Restore Information Management
Thank you for your review Kim, It is great to hear you are happy with the service you have received from us at Restore
The service that Restore provide is…
The service that Restore provide is consistent and always efficient. They do what they say they will do!
I can't fault the service past or present :)
26 de junio de 2026
Respuesta de Restore Information Management
Thank you for your review Krystyna, It is great to hear you are happy with the service you have received from us
Katie was very helpful with my query
Katie was very helpful with my query, she answered all my questions. Thank you Katie
30 de junio de 2026
Respuesta de Restore Information Management
Thank you for your review Bernie. Your comments are greatly appreciated and will be passed onto Katie
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.