Retrosirane 

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

DO NOT USE THESE, I wish I had read the reviews before I bought the hat I got, nothing like advertised ! I complained so they offered me £2, I said not enough as the hat was useless as a present, th... Ver más

Valorada con 3 estrellas sobre 5

Don’t lose hope! After waiting 7 weeks just took delivery of 3 lovely chocolate fondue mugs! Out of blue- a couple of weeks after Retrisirane support had gone radio silent on me. Did refund an err... Ver más

Valorada con 1 estrellas sobre 5

Awful company complete rubbish. Ordered 2 pairs of socks in November. Arrived after Christmas. Appalling quality wouldn’t pay £2 for them Never mind £13 each on offer! Customer service trying to... Ver más

Valorada con 1 estrellas sobre 5

This company is GARBAGE. I ordered a pop up card before Valentine day (well before) and it’s never arrived. Several contacts, many promises it is arriving but nothing. This is now 2 months since the o... Ver más

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(60)

60 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Late delivery, broken items, and items not as described

If I could give this company a 0 rating, I would. I ordered 2 items (Christmas gifts) on 20 November and they were finally delivered on 8 January. Initially they actually charged my credit card for more than the order amount, but after a couple emails, they did set this right.

On delivery, one item was not as described in the listing (I would be absolutely mortified to give it as a gift) and the other item was broken.

The company have offered me a £3 GOGW and refused to offer a refund for the items. It got raised to £8 GOGW after a few more emails but I'm now going to have to go through my credit card company for a chargeback, given I spent significantly more than £8. They're saying that there is nothing wrong with the items, despite me sending pictures and quotes from the listing.

9 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Zero stars!!

Zero stars!!! I ordered 4 pairs of socks for my children for Christmas. I knew would take a long time as was from usa , but i really wish i would of looked for reviews first before ordering. I ordered start of November and received today!! The quality of these items are awful and not worth the money. My youngest would of done a better job making them!! They are ai pictures on display and what you get are nothing like the pictures. Disgusting. I don't hold hope to get refund i can only hope others don't waste their time .

7 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered two angels and two fairy…

I ordered two angels and two fairy figurines, I got 2 angels flat cheap plastic, and the figurines were 2 flat acrylic things! NOT what was described, it is cheap rubbish, I ordered early dec2025 and it arrived January 2026, but they are not as described on website, a figurine turned out to be flat acrylic and no idea what to do with them! Utter rubbish! Just avoid! It’s an absolute con! NEVER AGAIN

14 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful company complete rubbish

Awful company complete rubbish. Ordered 2 pairs of socks in November. Arrived after Christmas. Appalling quality wouldn’t pay £2 for them
Never mind £13 each on offer!
Customer service trying to rob me off with £3 compensation.
Backwards and forwards. Will raise with credit card now as terrible service. Their guarantee is worth nothing !!
Avoid at all cost complete rubbish

2 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Angry

I ordered the item in November and am still waiting for delivery. I have emailed the company again and I just get told be patient !
I wish I had looked on Trust pilot first and I definitely would not have ordered from this so called company !

1 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT USE this company they are…

DO NOT USE this company they are absolute scammers. Ordered a christmas present on 18th November and still nothing has arrived. Everytime I chase them they say please be patient its on its way - clearly it's not. They also took more money from my bank than the cost on the order, I have reported to my bank and I'm awaiting a chargeback. AVOID AT ALL COSTS.

30 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered Forget me not Angels on the…

I ordered Forget me not Angels on the 13th Dec just received them on 29th Dec . The Angels look nothing like what I ordered there that bad am just going to put them in the bin. I will never order from this company again. I should have checked on here first there is not 1 review that is gd , wasted money again can't believe this company is getting away with this 😡

13 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Why o why didn’t I look here first

Why o why didn’t I look here first! I normally do when it’s China but this was the US so I thought it would be okay. Ordered on December 4th - nothing bulky- envelope size- still waiting. Initially they said I hadn’t ordered anything until I produced my order number and tracking email and then lo and behold it was on its way…I was correct. Let’s be honest here and give them a wide berth. If they try to say you’ve not ordered anything you should probably wish you hadn’t. I will be going for a full refund as Christmas is long gone.

29 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam

Shipped to wrong address (if it even shippd). But don't know how they got that address as I never used it with Apple Pay. Smell a scam.

28 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wouldn't even give them one star

Wouldn't even give them one star. Do not order from this company.
Order christmas presents 10 weeks and still don't have them after Christmas. They also won't send me a refund because the items are on the way. Told them I don't want them anymore and want my money back. They will not acknowledge my refund just keep deflecting from it and talking about the delivery. Very bad service.

28 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

My mum has been scammed

My mum has been scammed. She thought she was assured with paypal but they have made a fake paypal screen and provided a tracking number that was from before she ordered!

STEER CLEAR!!

26 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT TOUCH THIS COMPANY

DO NOT TOUCH THIS COMPANY, UNLESS TOU WANT TO GIVE AWAY YOUR MONEY.
Five weeks in and still no item. From looking at other reviews, the items they sell, if and when they arrive are substandard anyway. They need reporting.
Asked to receive a full refund and a returns label to return the now unwanted item and they waffle and refuse.
Can’t understand how companies like this haven’t been shut down.
They just keep telling me to be patient, I just want my money back. Slightly suspect how the tracking says delivered to customs in UK, then next that it is in Belfast! Hoping to get a refund soon…

24 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

No delivery. Refused refund.

Ordered 11th November. 4 Christmas gifts. Did not arrive. All I'm getting is replies to say "be patient". Refusing refund. Large amount of money lost and had to buy alternative gifts elsewhere.
Avoid using them.

11 de noviembre de 2025
Opinión espontánea

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