I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... Ver más
La empresa ha respondido
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I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... Ver más
La empresa ha respondido
Very helpful and well-informed assistant (Fred) who quickly worked out what I wanted /was looking for and advised me on what to buy and on the pros/cons of various alternatives. The opportunity to go... Ver más
La empresa ha respondido
As always, friendly, helpful, knowledgeable staff. Bought a Samsung Soundbar at an incredible price and also some rear speaker stands - open box, so saved myself a few pennies. Very happy and would... Ver más
La empresa ha respondido
This was the best service I’ve ever had from start to finish all the guys at richer sounds in bath were helpful and knowledgable and every question was answered fast with no issues. Sean and Hayden we... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
4A York Place, London Road, BA1 6AE, Bath, Reino Unido
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Excellent service from Fred in the Bath store and the guys who fitted a new bracket for me
Very helpful in explaining the comparison of Denon 2800 and Sony 1000 surround sound amplifier.
Post sales support was excellent with Shaun as there had been a short technical query and error on invoice which resolved and corrected very quickly.
Thank you
I was browsing online but couldn't make up my mind about something and phoned the Bath store direct. I ended up talking to Sean who talked me through the options etc and I ended up ordering a set of speakers and stands at a great price with a great deal. Very happy in the end with my new Fyne Audio speakers

Respuesta de Richer Sounds - Bath
Great product at a great price. Very friendly and knowledgeable staff.

Respuesta de Richer Sounds - Bath
Miserable pick-up shop experience. On-line purchase; I thought it would be easy to pick up and walk home. Large box is plonked onto desk. How can I easily carry this purchase? Don't know. Could I have a bag of some description? 10p. But I don't have cash. Then, card please. But it'll cost you more than 10p to process...and I have just spent £340! A large plastic bag arrives. Then: before you leave, would you like to become a Premium customer? Would I then get a free bag or similar help to carry the purchase home? No. Then thank you for nothing, Richer Sounds. (Thought: why didn't I just get Amazon or similar to deliver the same item?)

Respuesta de Richer Sounds - Bath
Question from Richer Sounds for a review.
I purchased a TAGA HARMONY HTR 1000
Just before Christmas.
Had a great time using this unit,
Very pleased with performance.
CD. Vinyl. radio. all very pleased with.
Only small complaint clock display dosent stay on permanently.
could be me not reading instruction properly.
Otherwise VERY pleased with purchase
Kevern
Bought latest Sony OLED TV not only was price great but customer service second to none. Special thanks to Sean at Bristol for his help & support on a busy Sunday. I have been a customer for many years & service/kmowledge has always been great!

Respuesta de Richer Sounds - Bath
Very knowledgeable staff providing a great service.

Respuesta de Richer Sounds - Bath
Just about one of the nicest businesses to buy from. Good and relevant advice, didn’t feel pressured, got a great product with an extended warranty at no extra charge. Can’t fault it.

Respuesta de Richer Sounds - Bath
Delivery on day requested no damage to box item working.

Respuesta de Richer Sounds - Bath
Great experience as usual. Phoned up to see whether they had the TV we wanted in stock and was answered promptly by someone in the Bath shop. Ordered online and TV arrived for local pick up within a day. Very friendly staff there. TV is so far a joy too. Extra 6 year warranty is nice touch too.

Respuesta de Richer Sounds - Bath
Bought a TV and sound bar from the Bath store. Staff were helpful and arranged demos.

Respuesta de Richer Sounds - Bath
People who know and understand the products they sell which is unfortunately not common anymore. Recommended some fantastic speakers and they sound great and are ideal for what I needed
I spoke to Sean on the phone who was superbly helpful. They managed to source my home cinema system and get it to me within 1 day over the Christmas period. And it sounds awesome. I will 100% do business with Richer Sounds in future.
It was really nice to meet you; I hope to be back soon!

Respuesta de Richer Sounds - Bath
Two great guys who were in no way pushy gave excellent service and knowledge
A lovely shopping experience

Respuesta de Richer Sounds - Bath
Hayden was very knowledgeable and helpful. Allowing me to test all options I considered and wanted to trial. I ended up coming in smack bang on the budget I hoped to spend and ended up buying something much better than I had thought I was going for thanks to trialling exdisplay items that were in shop and reduced.

Respuesta de Richer Sounds - Bath
Great service from RICHER SOUNDS of Bath. Pre ordered my item and it arrived the following day. Thoroughly recommended for all your audio equipment.

Respuesta de Richer Sounds - Bath
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