I was quoted a great price over the phone and placed my order. My item arrived the next day and I had a call and email notification. I also asked to use/borrow a Richer Sounds Head alignment protra... Ver más
La empresa ha respondido
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I was quoted a great price over the phone and placed my order. My item arrived the next day and I had a call and email notification. I also asked to use/borrow a Richer Sounds Head alignment protra... Ver más
La empresa ha respondido
Good price, discount applied for VIP membership after phone call to Customer Services as did not receive email voucher. George from Bath store dealt with order, excellent customer service. Product or... Ver más
La empresa ha respondido
We purchased a TV at a very competitive price. All the emails were helpful and explanatory. I spoke to Sean over the phone reference collection and he was very helpful. My husband picked up the TV wit... Ver más
La empresa ha respondido
The advice and assistance provided by Richer Sounds staff and third-party installers were invaluable and much appreciated. I am delighted with both my new Yamaha A6A Receiver and LG EVO C5 TV. Thank... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
4A York Place, London Road, BA1 6AE, Bath, Reino Unido
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Once again I have used this company because of their knowledge, integrity and customer service

Respuesta de Richer Sounds - Bath
knowledgeable friendly staff, very happy with purchased turntable and wireless speaker

Respuesta de Richer Sounds - Bath
Great service, answered all my questions and offered constructive advice. Not pushy either.
Equipment arrived promptly.

Respuesta de Richer Sounds - Bath
Friendly helpful staff, offering sensible trustworthy advice.

Respuesta de Richer Sounds - Bath
Excellent help from Hayden on my initial visit looking to upgrade my 15 year old Panasonic plasma, and most of the other stuff plugged into it. He provided a great overview of what was available and made some good suggestions. I left with three quotes being sent to me for consideration. No hard sell here, just good advice. Having made some decisions I returned a couple of weeks later and confirmed my shopping list with Fred who was also a great help. Delivery was as promised and using the recommended installer I now have a brilliant wall mounted Samsung QE65s95f and Hwq800f soundbar. currently rewatching all of my favourite movies, they look and sound brilliant. A big thanks to the RS team, highly recommended.

Respuesta de Richer Sounds - Bath
Easy ordering process. Kept updated on the delivery time. Easy collection from store with very helpful staff who offered to try the tv before we left the store.

Respuesta de Richer Sounds - Bath
Great customer service
What a great product.
The customer care is very good and after-sales care is excellent.

Respuesta de Richer Sounds - Bath

Respuesta de Richer Sounds - Bath
Great service.Hayden was friendly and very helpful. Just what I needed as I know little about sound systems.

Respuesta de Richer Sounds - Bath
Brilliant shop in Bath with knowledgeable and helpful staff. I always go to Richer Sounds for everything Hifi.

Respuesta de Richer Sounds - Bath
Good advice and knowledge on the ‘phone. Item collected from cheerful staff without delay. Brilliant.

Respuesta de Richer Sounds - Bath
Haydn was extremely helpful as were the other staff in Bath

Respuesta de Richer Sounds - Bath
The staff member is called Fred who was very knowledgeable and helpful in deciding the best television for us. We are very pleased with the quality of the TV and would definitely recommend the staff at RICHER SOUNDS for good advice

Respuesta de Richer Sounds - Bath
Informative and professional every step of the way. Very good.

Respuesta de Richer Sounds - Bath
Really quick to arrive and easy to assemble, there was a query as I had organised click and collect, I popped into the Bath Store, they were extremely helpful and were able to confirm my order for delivery. Really great service.

Respuesta de Richer Sounds - Bath
After calling my 3 local stores, I finally found everything I required at the Bath store. The Team there are very knowledgeable and helpful, plus the free carpark behind is a bonus.

Respuesta de Richer Sounds - Bath
Very helpful assistant.
He gave me all the information I needed to make an informed decision on what to buy.

Respuesta de Richer Sounds - Bath
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