Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to... Ver más
La empresa ha respondido
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Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to... Ver más
La empresa ha respondido
What made your experience great? Being able to ring up and speak to a real person who gave very good advice enabling me to buy a product that is working well and within my budget.
La empresa ha respondido
Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I wa... Ver más
La empresa ha respondido
I wanted and new replacement TV. I did not really know what make or the type that I wanted. I had looked online and been to another national electrical retailer. This had left me a bit... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
545 Christchurch Road, BH1 4AH, Bournemouth, Reino Unido
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I was aware that Richer Sounds has an excellent reputation via Which the Consumer Organisation. Also through previous personal use.
I phoned in advance and said what I was looking to purchase.
When I arrived I was greeted courteously.
All of my product technical questions were answered and relevant details explained so that I could choose between devices and make the right purchase.
Much better than buying online. At Richer one can deal with a knowledgable staff member.
I was also shown the listening room which was useful, with a view to any future purchases.
The goods were delivered on time as agreed.
I will install the kit in a few weeks, confident in the knowledge that if I have any questions I will be helped on the phone by someone knowledgeable.
Also a six year guarantee is part of the deal unlike many other outlets.
Thank you and well done Richer Sounds.
Your accolades are well deserved.

Respuesta de Richer Sounds - Bournemouth
all at the shop were super helpful and guided me to what I was looking for initially ... then a budget change allowed for a 'better' choice and they thought it was a good choice .... Technics turntable and Triangle active speakers ... Sounds Fantastic

Respuesta de Richer Sounds - Bournemouth
Paul was very helpful , delivery on time. Seamless purchase of my new tv!

Respuesta de Richer Sounds - Bournemouth
Wry good service product and delivery

Respuesta de Richer Sounds - Bournemouth
I was looking for a vinyl record player and wasn’t sure which one to choose. The staff at Richer Sounds, Bournemouth were incredibly knowledgeable and helped me narrow down the right option without any pressure. They gave clear, honest advice, made the whole buying process effortless, and were genuinely friendly throughout. Excellent customer service all around — highly recommended.

Respuesta de Richer Sounds - Bournemouth
My request to purchase my headphones and take it off the credit voucher through telesales was easy to do. The service was prompt and hassle free.

Respuesta de Richer Sounds - Bournemouth
Great advice and product knowledge.very helpful salesman and made me feel that i could come in or call anytime for further help (no doubt i will).Shame about shop location.

Respuesta de Richer Sounds - Bournemouth
Richer Sounds prices can never be beaten. But what makes them special is their, above and beyond, customer service which is the best of any business/organisation with whom I've had dealings/purchases. Cannot recommend them highly enough.

Respuesta de Richer Sounds - Bournemouth
Excellent service and very competitive prices, very helpful with delivery too.

Respuesta de Richer Sounds - Bournemouth
Knowledge of Lewis in store about appliance bought. However i would love it if you had spelt my name correctly on my invoice and in emails you are now sending me. Corrected after email and review thanks.

Respuesta de Richer Sounds - Bournemouth
First choice for hifi. Staff always knowledgeable about products.

Respuesta de Richer Sounds - Bournemouth
Very friendly and helpful. Knowledgeable and not pushy. Explained what I was buying. Good value as well.

Respuesta de Richer Sounds - Bournemouth
Comprehensive explanation of all the models available, and their various pros and cons, within the price range given.
Made final choice very easy

Respuesta de Richer Sounds - Bournemouth
Always excellent service, phone or face to face ,and very competitive pricing .... thank you

Respuesta de Richer Sounds - Bournemouth
Great guy answered phone, knowledgeable and no hard sell, just great advice and help. Will buy from you guys again. Really happy with the system.

Respuesta de Richer Sounds - Bournemouth
Store Manager, Paul was very pleasant, helpful and reassuring. I was very pleased with the service I received and also with the TV I bought

Respuesta de Richer Sounds - Bournemouth
Originally I spoke to the team on the phone regarding a new TV, very helpful and informative.
Came into store to place the order as it was a non stock item, great guys would not hesitate to recommend.

Respuesta de Richer Sounds - Bournemouth
I'm a returning customer and bought a top of the range TV online.
Good information over the phone from shop. Next day delivery. Very good delivery company. Kept me informed of delivery times, right to my door.
Set up by reliable company within a few days.
Allround professional and excellent service. Very satisfied with the product I bought.

Respuesta de Richer Sounds - Bournemouth
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