Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to... Ver más
La empresa ha respondido
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Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to... Ver más
La empresa ha respondido
What made your experience great? Being able to ring up and speak to a real person who gave very good advice enabling me to buy a product that is working well and within my budget.
La empresa ha respondido
I wanted and new replacement TV. I did not really know what make or the type that I wanted. I had looked online and been to another national electrical retailer. This had left me a bit... Ver más
La empresa ha respondido
Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I wa... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
545 Christchurch Road, BH1 4AH, Bournemouth, Reino Unido
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Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to check if everything was ok and if I had any questions. Can't fault them and will look to buy from them again.

Respuesta de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth
What made your experience great? Being able to ring up and speak to a real person who gave very good advice enabling me to buy a product that is working well and within my budget.

Respuesta de Richer Sounds - Bournemouth
I wanted and new replacement TV. I did not really know what make or the type that I wanted. I had looked online and been to another national electrical retailer. This had left me a bit confused.
On visiting Richer Sounds in Bournemouth, I was greeted by Paul who spent time explaining the pros and cons of the different types of TVs and makes.
With the information that Paul provided I was confident in my decision on which TV to purchase which I did in store,
Having checked prices I found that the cheapest place to buy was in fact Richer Sounds.
The delivery of the TV was the next day, and I was kept informed at all stages of the delivery.
Having setup my new LG 28inch OLED TV I could not be more pleased with my decision to buy from Paul at Richer Sounds.
Thank you Paul for your patience and help.

Respuesta de Richer Sounds - Bournemouth
Staff very helpful, got a bit confused with the payment process but were very calm & patient.
Thank You 😊

Respuesta de Richer Sounds - Bournemouth
Purchase over phone was easy. Pick up even easier

Respuesta de Richer Sounds - Bournemouth
Excellent customer service and really good advice on high quality products.

Respuesta de Richer Sounds - Bournemouth
Received helpful and knowledgeable advice when acquiring floor standing speakers from the Bournemouth branch. A very pleasant buying experience and I felt they were genuinely interested in ensuring I ended up with the right speakers and sound.

Respuesta de Richer Sounds - Bournemouth
I ordered over the phone with Paul who was incredibly helpful and delivery organised for the next day.

Respuesta de Richer Sounds - Bournemouth
We weren’t rushed and the staff were very knowledgable and found equipment that suited our taste and budget well - really pleased with the outcome. Thank you.

Respuesta de Richer Sounds - Bournemouth
Great advice that helped me fix a problem

Respuesta de Richer Sounds - Bournemouth
Fantastic experience with very knowledgeable staff, excellent honest advice, nothing pushed just open conversations no pressure to buy. I bought a projector from Richer Sounds because they gave me a better price than I could find anywhere else, including online and they made it easy to buy and collect from store as my choice of delivery location. Definitely 5 star service.

Respuesta de Richer Sounds - Bournemouth
Very informative, Great offer and also showed me other options that were cheaper (that I ultimately didn't take, the thought was nice however). Helped me take it down the road to put in the car. Lovely service.

Respuesta de Richer Sounds - Bournemouth
Fantastic friendly efficient customer service!! Thank you!

Respuesta de Richer Sounds - Bournemouth
Personable and knowledgeable staff made the whole buying experience a pleasure.

Respuesta de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth
Always made to feel most welcome by all staff.

Respuesta de Richer Sounds - Bournemouth
My speakers arrived with a small area of damage where clearly the carrier had dropped the box on its corner - hard.
I phoned and they asked for some photos and then replaced immediately.

Respuesta de Richer Sounds - Bournemouth
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