Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase. After being quoted 3-5 days delivery I was surprised to receive it the next day.... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase. After being quoted 3-5 days delivery I was surprised to receive it the next day.... Ver más
La empresa ha respondido
Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... Ver más
La empresa ha respondido
Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare. Would highly recommend... Ver más
La empresa ha respondido
Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
545 Christchurch Road, BH1 4AH, Bournemouth, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Fantastic service great deal really pleased AAA+++

Respuesta de Richer Sounds - Bournemouth
I rang the Bournemouth branch to order a CD player and Lewis was extremely helpful. He explained our item would be a special order which might take one to two weeks to arrive. He helped us to pay for the item on line, and it arrived at our home within 4 working days. We couldn't be more satisfied with the excellent service.

Respuesta de Richer Sounds - Bournemouth
The team do a great job at explaining the different possibilities in a none pressure way, just friendly and informative

Respuesta de Richer Sounds - Bournemouth
The team at Richer Sounds are always extremely helpful, knowledgeable and super friendly!

Respuesta de Richer Sounds - Bournemouth
Aaron was very helpful in Bournemouth shop. Helped us make a decision. Would have been 5 star but there was an issue with the tv. However it was swapped the following day. Shops should be judged no5 only on price but also how they resolve problems which was done promptly and without any fuss.

Respuesta de Richer Sounds - Bournemouth
I purchased a Humax FHR6000T. The first box didn't perform well. I spoke to the manager at Boscombe branch Paul who went over and above to correct the problem, and is still working on the continuing problem. HUMAX 1 STAR PAUL 10 STARS give him a bonus. 11

Respuesta de Richer Sounds - Bournemouth
Really helpful and informative service and I left with what I wanted.

Respuesta de Richer Sounds - Bournemouth
Richer Sounds was recommended to me by a friend, it was very easy to find exactly what I wanted and the delivery was much quicker than expected.

Respuesta de Richer Sounds - Bournemouth
Great store great prices brilliant staff who are all very knowledgeable about the product s , I wouldn’t go anywhere else , why would you ? 5 star service in every way ,

Respuesta de Richer Sounds - Bournemouth
Always a great service from the team in Bournemouth. Never try to upsell you anything. Full of information.

Respuesta de Richer Sounds - Bournemouth
Came to the Bournemouth store to purchase an amplifier and the service and information was incredible. I received such a good price on the amp (open box product) that I purchased a turntable as well. Will definitely return for future purchases

Respuesta de Richer Sounds - Bournemouth
Really competitive price on the product we purchased and helpful staff when we collected the order

Respuesta de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth
I was unsure about the name and type
Of soundboard I needed for my size room and the highest quality of sound for my limited budget. The assistant Mr
Lewis suggested a Dennon, and I must say I am over the moon with the result.

Respuesta de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth
Firstly, it is a sad fact that there are fewer specialist hi-fi retailers in Bournemouth than there were, say, twenty years ago, so our choice was somewhat limited in this respect. That isn't meant to be a back-handed compliment by the way - just setting context. We really did receive first class service in-store and it was great to receive help from someone (Dan) who actually knew what he was talking about, which is welcome when you're spending significant amounts of cash on a product. No hard-sell, just helpful advice. We could certainly recommend your company to anyone else who was thinking of purchasing a new hi-fi setup.

Respuesta de Richer Sounds - Bournemouth
Telesales was a convenient way to source a Chord Mojo 2 at a bargain price.
Staff were friendly, accommodating and made the over the phone purchase straightforward and easy.
Whenever I next need any audiovisual equipment I’ll make sure to give Richer Sounds a go! Highly recommended.

Respuesta de Richer Sounds - Bournemouth
We were extremely pleased with the service and excellent advise that we were given. Highly recommended.

Respuesta de Richer Sounds - Bournemouth
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.