I’m a returning customer. For this purchase Charlie (Brighton) gave me excellent advice when steering me to what was available for my setup. DPD were first-class, fast and efficient. (Notification... Ver más
La empresa ha respondido
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I’m a returning customer. For this purchase Charlie (Brighton) gave me excellent advice when steering me to what was available for my setup. DPD were first-class, fast and efficient. (Notification... Ver más
La empresa ha respondido
Jay made everything seem so very easy and it proved to be so. I'm hopeless when it comes to any form of technology and was dreading trying to buy a set of headphones that really work for me. Jay 'got... Ver más
La empresa ha respondido
I had a faulty FiiO K13. It was a tricky intermittent fault. Nik went out of his way to verify the fault and get it replaced under warranty. He also then set up a demo so that I could compare the F... Ver más
La empresa ha respondido
I rarely buy anything electronic, but when I do it's invariably from RS. I know the quality will be good (they don't sell tat), I know the price will be competitive (it always is) and I know the serv... Ver más
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
54 London Road, BN1 4JE, Bridhton, Reino Unido
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Jay answered my query really quickly with helpful advice and even including photographs so that I could understand. The connecting cable I needed was ready for me to collect that day with clear instructions on what I had to do. I really couldn't ask for a better customer service; polite, knowledgeable and very helpful. Thank you very much Jay!

Respuesta de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton
Great experience at Richer Sounds in Brighton - served by a very helpful member of staff. Couldn’t ask for better service.

Respuesta de Richer Sounds - Brighton
Have bought several pieces of gear from RS in the past. On this occasion, it was part of a desktop audio setup. Pre-amp and a second Class D amplifier, so I could bi-amp my pc sound.
Missed the Prime day discounts buy a few days, but was able to secure a price that was only a few pounds different from the Prime day sale.
The staff at RS Brighton always provide exceptional customer service, and demonstrate a deeper knowledge about the gear they sell that puts many other businesses to shame.
Will always go to RS for big (and now even small) av purchases.
Their fully refundable 6 year warranty is hard to beat too.
Honourable mentions should go to Toby, Dep Store Manager, and Minty.
All items delivered the following day, which was a day before the suggested delivery date.
Will buy from again.
Would recommend to anyone.

Respuesta de Richer Sounds - Brighton
I contacted Richer Sounds for help & advice, & spoke with Rosie. She was excellent. Great advice & arranged a delivery that came the next day. The sound bar is great, with excellent sound & features. My problem has been solved & I'm very happy, thanks to Rosie!

Respuesta de Richer Sounds - Brighton
I fee I always get unbiased advice from the team,more interested in getting the product that is right for me than making g money out of me!

Respuesta de Richer Sounds - Brighton
Jay was great from start to finish. He gave clear advice and made my decision very easy to choose a new TV. Thanks again for your assistance

Respuesta de Richer Sounds - Brighton
Fantastic experience from Richer Sounds. Ordered a new TV online and it was delivered to the Brighton store within two days. Pick up was super easy, and when I phoned to check arrangements, Nick was very friendly and helpful. Highly recommended.

Respuesta de Richer Sounds - Brighton
Very clear and friendly advice. Came away feeling confident I’d made the right choice

Respuesta de Richer Sounds - Brighton
The guys in Brighton are absolutely brilliant, no request is too small. Really, really helpful.
Thanks to the team - we'll be back for all our hi-fi needs

Respuesta de Richer Sounds - Brighton
I couldn’t fault the service from the first interaction with Charlie. Professional, expert advice and friendly interactions. Thank you.

Respuesta de Richer Sounds - Brighton
Richar Sounds, very proactive if fixing issue with new TV. Great service😊

Respuesta de Richer Sounds - Brighton
The sales manager , Jay , gave us a very positive greeting when we entered the store. He explained that the radio we wanted was not on stock , but next day home delivery could be arranged . He also went through the various features of the radio and gave his opinion of the performance . Excellent all round

Respuesta de Richer Sounds - Brighton
Very helpful shop staff who understood what I want to purchase.

Respuesta de Richer Sounds - Brighton
I came to your shop with a question about a soundbar that I had previously bought from you. My question was dealt with promptly and a solution quickly identified. Excellent courteous service throughout and to which I have been accustomed since I first bought from you decades ago. Great service - thank you

Respuesta de Richer Sounds - Brighton
Always a great experience buying from these guys. Very knowledgeable, super helpful and no misleading sales speak.

Respuesta de Richer Sounds - Brighton
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