Excellent personal service from Toby. Pleasant and not at all patronising. Explained different screen types etc. Carried tv to our car. A couple of hiccups during setting up were dealt with over th... Ver más
La empresa ha respondido
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Excellent personal service from Toby. Pleasant and not at all patronising. Explained different screen types etc. Carried tv to our car. A couple of hiccups during setting up were dealt with over th... Ver más
La empresa ha respondido
I’m a returning customer. For this purchase Charlie (Brighton) gave me excellent advice when steering me to what was available for my setup. DPD were first-class, fast and efficient. (Notification... Ver más
La empresa ha respondido
Jay made everything seem so very easy and it proved to be so. I'm hopeless when it comes to any form of technology and was dreading trying to buy a set of headphones that really work for me. Jay 'got... Ver más
La empresa ha respondido
I had a faulty FiiO K13. It was a tricky intermittent fault. Nik went out of his way to verify the fault and get it replaced under warranty. He also then set up a demo so that I could compare the F... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
54 London Road, BN1 4JE, Bridhton, Reino Unido
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Great friendly advice about which TV to buy.

Respuesta de Richer Sounds - Brighton
Ordered a replacement remote control
Jay was a pleasure to deal with
Delivered 4 days later
Brilliant service

Respuesta de Richer Sounds - Brighton
I was able to speak to someone at the branch about my choice of sound bar and other questions about delivery et cetera. There was a real personal touch and I felt like I was speaking to someone who is enthusiastic about Home cinema and music in general. They gave good advice and I am very happy

Respuesta de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton
I was working with Jay to get a new simple TV to my 96 yo mother in england (I am in Australia) he understood my problem and gave me a great outcome.

Respuesta de Richer Sounds - Brighton
great staff, easy to collect, extra info and some cool advice, always a good team at RS

Respuesta de Richer Sounds - Brighton
As ever, incredibly knowledgeable and helpful staff who may helped me make a good and informed decision.

Respuesta de Richer Sounds - Brighton
Excellent service all round prompt delivery factual delivery content and it’s prompt as you can ask

Respuesta de Richer Sounds - Brighton
Member of staff were super helpful, even though they were busy. Took the time to really listen to what I was looking for and then asked good relevant questions to ensure I got exactly what I wanted and for a discount too

Respuesta de Richer Sounds - Brighton
Clear marketing info.
Accessible website.
Friendly and helpful interaction when calling.

Respuesta de Richer Sounds - Brighton
Nick at Brighton was really helpful. We got great customer service and he gave us a good deal.
Thank you

Respuesta de Richer Sounds - Brighton
I'm a telephone customer of Richer Sounds at Brighton. When I call to buy I feel I'm being treated as a special customer. Staff are willing to help, friendly and know their stuff. They can answer tech questions, give informed advice and tell me the details about my delivery.
Good discounts and best quotes on the day.

Respuesta de Richer Sounds - Brighton
Friendly staff and very helpful in assisting with my purchase of a new TV.

Respuesta de Richer Sounds - Brighton
Nic was extremely helpful 👏 and the service he provided was great.

Respuesta de Richer Sounds - Brighton
The staff are very friendly, informative not at all pushy and offering very good value.

Respuesta de Richer Sounds - Brighton
I have shopped with you twice and had your advice on the phone , very impressive place to shop in & really helpful members of staff, I will shop again , I would just like to mention I do find the website troubling to use at times though

Respuesta de Richer Sounds - Brighton
Really helpful advice from Nik at Brighton. Quick response and clear advice on whether my proposed purchases would work well and also offered similar alternatives and recommended the VIP Club to me. In fact as a result of his advice I decided to choose a more expensive turntable than I'd originally selected. After I completed my transaction using the website I realised that Brighton might not get the credit for my purchase. Perhaps you can consider how to make it possible to complete a purchase online but give credit for the sale to the store / salesperson involved.

Respuesta de Richer Sounds - Brighton
Good service with click and collect from my local store, they even phoned to let me know the item had arrived.

Respuesta de Richer Sounds - Brighton
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