Richer Sounds - Brighton Opiniones 

2512
TrustScore: 5 sobre 5

4,9

54 London Road, BN1 4JE Bridhton, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent personal service from Toby. Pleasant and not at all patronising. Explained different screen types etc. Carried tv to our car. A couple of hiccups during setting up were dealt with over th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’m a returning customer. For this purchase Charlie (Brighton) gave me excellent advice when steering me to what was available for my setup. DPD were first-class, fast and efficient. (Notification... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jay made everything seem so very easy and it proved to be so. I'm hopeless when it comes to any form of technology and was dreading trying to buy a set of headphones that really work for me. Jay 'got... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a faulty FiiO K13. It was a tricky intermittent fault. Nik went out of his way to verify the fault and get it replaced under warranty. He also then set up a demo so that I could compare the F... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(2512)

23.467 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I was able to speak to someone at the…

I was able to speak to someone at the branch about my choice of sound bar and other questions about delivery et cetera. There was a real personal touch and I felt like I was speaking to someone who is enthusiastic about Home cinema and music in general. They gave good advice and I am very happy

5 de junio de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great service

I was working with Jay to get a new simple TV to my 96 yo mother in england (I am in Australia) he understood my problem and gave me a great outcome.

5 de junio de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

great staff & service

great staff, easy to collect, extra info and some cool advice, always a good team at RS

2 de junio de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Great

As ever, incredibly knowledgeable and helpful staff who may helped me make a good and informed decision.

1 de junio de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Member of staff were super helpful

Member of staff were super helpful, even though they were busy. Took the time to really listen to what I was looking for and then asked good relevant questions to ensure I got exactly what I wanted and for a discount too

30 de mayo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

TV purchase

Clear marketing info.
Accessible website.
Friendly and helpful interaction when calling.

31 de mayo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great customer service

Nick at Brighton was really helpful. We got great customer service and he gave us a good deal.
Thank you

29 de mayo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Best value and top customer service.

I'm a telephone customer of Richer Sounds at Brighton. When I call to buy I feel I'm being treated as a special customer. Staff are willing to help, friendly and know their stuff. They can answer tech questions, give informed advice and tell me the details about my delivery.
Good discounts and best quotes on the day.

27 de mayo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thanks for your great feedback and for supporting local business.

Valorada con 4 estrellas sobre 5
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thank you for your feedback, and positive comments about the Brighton store service. I'm really glad you were happy with the price paid also.

We hope to see you again soon, and hopefully next time make it a full five star experience!

The Richer Sounds team

Valorada con 5 estrellas sobre 5

Past experience.

Past experience.

22 de mayo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

The staff are very friendly

The staff are very friendly, informative not at all pushy and offering very good value.

22 de mayo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

I have shopped with you twice and had…

I have shopped with you twice and had your advice on the phone , very impressive place to shop in & really helpful members of staff, I will shop again , I would just like to mention I do find the website troubling to use at times though

20 de mayo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Great advice from Nik at Brighton

Really helpful advice from Nik at Brighton. Quick response and clear advice on whether my proposed purchases would work well and also offered similar alternatives and recommended the VIP Club to me. In fact as a result of his advice I decided to choose a more expensive turntable than I'd originally selected. After I completed my transaction using the website I realised that Brighton might not get the credit for my purchase. Perhaps you can consider how to make it possible to complete a purchase online but give credit for the sale to the store / salesperson involved.

20 de mayo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Good service with click and collect…

Good service with click and collect from my local store, they even phoned to let me know the item had arrived.

19 de mayo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thanks for your 5 star review, we look forward to seeing you again next time

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más