Richer Sounds - Brighton Opiniones 

2515
TrustScore: 5 sobre 5

4,9

54 London Road, BN1 4JE Bridhton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Another definite winner from Richer Sounds/Cambridge Audio. I finally plumped for the AXA35 after long consideration, online research and a chat with the most helpful of assistant managers, Toby,... Ver más

Valorada con 5 estrellas sobre 5

Excellent personal service from Toby. Pleasant and not at all patronising. Explained different screen types etc. Carried tv to our car. A couple of hiccups during setting up were dealt with over th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’m a returning customer. For this purchase Charlie (Brighton) gave me excellent advice when steering me to what was available for my setup. DPD were first-class, fast and efficient. (Notification... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jay made everything seem so very easy and it proved to be so. I'm hopeless when it comes to any form of technology and was dreading trying to buy a set of headphones that really work for me. Jay 'got... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2515)

23.568 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Very helpful and knowledgeable staff.

23 de marzo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Brilliant service by Richer Sounds as…

Brilliant service by Richer Sounds as ever - this time Rosie at Brighton. Also price matched a silly price advertised elsewhere and beat it by £10. I wouldn’t go anywhere else for AV equipment!

30 de marzo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Very polite staff in your Brighton…

Very polite staff in your Brighton shop, friendly, knowledgeable, unfortunately, the delivery company weren't very good at all!

21 de marzo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Speaker stands Brighton

Neil, was helpful and provided the information via required to make my purchase

29 de marzo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Fantastic advice

I intended to buy a blue tooth receiver. However, I wad asked for details of my intended use of the product. Based on my answers I was advised to buy a Wi-Fi streamer. The recommended product is excellent and fits my needs perfectly. The richer sounds team were amazing. Thank you so much.

28 de marzo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Excellent

Very happy with CS, we always go straight to Richer sounds whenever we need to purchase any entertainment equipment, price point and choice always excellent and after sales service is as good

28 de marzo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

The best…bar none!

As usual, RS B’ton represents the best AV retail customer experience around. Their professionalism, expert knowledge and advice, and tremendous patience are the best… bar none! Thank you.

27 de marzo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Box arrived a day before it was

Box arrived a day before it was due to arrive .. Unpacked and set the box to play. In less than 1 hour it was up and running. Picture quality better than Freeview on my 5year old set. Lots of Apps and Live TV to watch. Well worth the money. Buy.

27 de marzo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Great service

Charlie in Brighton gave us lots of useful advice and suggestions, even as we changed our parameters. We were on a tight budget and he helped get the most for our money by checking with other stores and finding us a great deal. Next day delivery also really helped us out.

24 de marzo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

The transaction was easy

The transaction was easy - including the price match. I would commend Jay (at Brighton) for his promptness and efficiency sorting my purchase.

24 de marzo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Friendly knowledgable staff

Friendly knowledgable staff, who listened to what I wanted and gave me honest advice.

24 de marzo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Made a purchase via the tele sales

Made a purchase via the tele sales, was a wonderful experience. Service is second to none and I can vouch for the tv guarantee they offer.

20 de marzo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Not an ideal resolution but

Not an ideal resolution but, that's the way it is these days. Not Richer Sounds fault I hasten to add, but Sony? After seeing the extraordinary amount of broken Sony headphones, model WH-1000XM5 that are all over the internet, it seems that it is a manufacturing issue.
For me, I will never buy Sony kit again. Bose replaced my earbuds in a heartbeat, no fuss, no nonsense replacement, customer service how it should be done. Sony make it as hard as possible to return faulty items, so much so that you give up trying to jump through all the hoops that they put in your way.

20 de marzo de 2026
Valorada con 5 estrellas sobre 5

Super-helpful, super-friendly and super prices

Friendly welcome, thoughtful advice and every effort made to ensure I got what I wanted and stayed within my budget. Really can’t fault the staff here - every time I come in for something (a starter separate system for my daughter, a present for my wife) I’m greeted like a long-lost friend and feel like I’m the centre of the turning world. Can’t recommend highly enough.

18 de marzo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

From shop to the front room

Good service from item info ,delivery provider option, and follow up service

17 de marzo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Exemplary Service.

Jay at brighton was exemplary in his handling of every part of the service I got.
I told him on more than one occasion how impressed I have always been with the service from Richer Sounds and that I continue to be so.

16 de marzo de 2026
Logotipo de Richer Sounds - Brighton

Respuesta de Richer Sounds - Brighton

Thanks for your kind review, we look forward to your next visit.

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