Very friendly and approachable staff, extremely attentive to what I needed. I was going to order online but last minute decided to go old school and actually visit the store, and I am very glad I did... Ver más
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Very friendly and approachable staff, extremely attentive to what I needed. I was going to order online but last minute decided to go old school and actually visit the store, and I am very glad I did... Ver más
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The service I received was terrific from start to finish. The staff were extremely knowledgeable and helpful on the three occasions I visited the Bromley branch. Delivery service was also terrific. It... Ver más
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First class service and expert help from Matt . Went well beyond the norm . Also very patient and explained all the advantages and disadvantages of certain Tv’s that I needed fir an elderly, vulnerabl... Ver más
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I went in store to browse for a pair of speakers, Tom was very helpful in helping me to decide on a what would be best for my budget. I came back a couple days later to buy the speakers and they arriv... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
48 East Street, BR1 1QW, Bromley, Reino Unido
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Ordered the TV via the Bromley branch. The manager, Matt, together with Jerome and Paul, were excellent.
The TV was delivered by a 2 man TV, which arrived on the date/time specified.
I have reffered Richer Sounds to family & friends.

Respuesta de Richer Sounds - Bromley
I ordered my TV from the shop on Tuesday 15 September and after a whole week it still has not been collected let alone delivered!

Respuesta de Richer Sounds - Bromley
Matt and paul helped me buy a TV even got a six year warranty the staff were brilliant very helpful would not hesitate in going back my next purchase will be In richer sounds Bromley

Respuesta de Richer Sounds - Bromley
Great customer service. Really helpful and friendly staff.

Respuesta de Richer Sounds - Bromley
Visiting your shops is always a nice experience. I like the product I bought and was delivered promptly.

Respuesta de Richer Sounds - Bromley
Excellent customer service, Matt from Bromley is always helpful

Respuesta de Richer Sounds - Bromley
Very good company buy from them regularly good customer service

Respuesta de Richer Sounds - Bromley
I had a good opportunity to demo a REL Tzero MKIII subwoofer on a Sunday, which was very convenient.
The salesperson asked what gear I would use the sub with, namely KEF LS50s and a Naim pre and power amp.
Although the Bromley shop was busy I still felt the REL was right for me. I made the purchase a few days later and it arrived safely September 3rd. Ordering a delivery were excellent.
I now have a system that benefits a great deal from adding the subwoofer, although it took a lot of time and effort to set it up at the optimal location, which is to be expected.
My reason for only awarding 4 stars has to do with my Naim pre-power amp. I followed the REL instructions for the high level input connection to my NAP 100 power amp. After about 15 minutes the sound cut out - the NAP 100 was too hot to touch. A quick bit of googling soon showed that the subwoofer should have been connected via the speaker terminals. This exception is not mentioned in REL’s manual but is a known issue in Naim chat forums. My power amp recovered but I think it would be good if staff could offer this important tip to future Naim owners buying subwoofers.
All told though, I’m delighted with my Richer Sounds purchase !

Respuesta de Richer Sounds - Bromley

Respuesta de Richer Sounds - Bromley
Went to the Bromley branch looking for a new hifi. Spoke to Jerome who took a huge amount of time and effort to point us in the right direction. Set up a system there and then for us to compare speakers etc. only one of the items was in stock but next day delivery was promised. Sure enough everything else arrived on time 10.00 the next morning. Cannot recommend this shop too much, a very good experience all round.

Respuesta de Richer Sounds - Bromley
World class service
The boys at Richer Sound Bromley were amazing with their service and knowledge. Highly recommended.

Respuesta de Richer Sounds - Bromley
Professional service and very helpful when I wanted to change my order. Matt was very helpful in taking my order and following up when I asked for a change.

Respuesta de Richer Sounds - Bromley
The knowledgeable and friendly staff in the Bromley branch.

Respuesta de Richer Sounds - Bromley
Helpful and patient, very knowledgeable and the TV we bought is excellent

Respuesta de Richer Sounds - Bromley
Excellent customer service and super friendly team

Respuesta de Richer Sounds - Bromley
Very helpful staff and I received an excellent service.

Respuesta de Richer Sounds - Bromley
The passion and knowledge of the salesman in the speakers he sells was very impressive. Nothing was too much bother, didn’t hurry or pressurise us to make a decision.
We were so impressed we went back 3 days later and bought a second item.

Respuesta de Richer Sounds - Bromley
Thomas - his helpfulness, knowledge and patience answering questions, checking stock across the group, and being independent, realistic and balanced when providing speaker and turntable advice.

Respuesta de Richer Sounds - Bromley
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