Richer Sounds - Bromley Opiniones 

1463
•
TrustScore: 5 sobre 5

4,9

48 East Street, BR1 1QW Bromley, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very friendly and approachable staff, extremely attentive to what I needed. I was going to order online but last minute decided to go old school and actually visit the store, and I am very glad I did... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The service I received was terrific from start to finish. The staff were extremely knowledgeable and helpful on the three occasions I visited the Bromley branch. Delivery service was also terrific. It... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First class service and expert help from Matt . Went well beyond the norm . Also very patient and explained all the advantages and disadvantages of certain Tv’s that I needed fir an elderly, vulnerabl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went in store to browse for a pair of speakers, Tom was very helpful in helping me to decide on a what would be best for my budget. I came back a couple days later to buy the speakers and they arriv... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(1463)

24.500 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Satisfied buyer.

I purchased Hi-Fi equipment, and, in doing so, I enjoyed the professional help and advice of Matt and Jerome. Without their help and patient guidance, the choice from their abundant stock would have been very difficult. My several visits to the store were always welcoming and pleasant.

8 de julio de 2026
Logotipo de Richer Sounds - Bromley

Respuesta de Richer Sounds - Bromley

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Caring and efficient service

Caring and efficient service. We feel help would be readily available should be news it. Appreciated the understanding shown to us as elderly customers

6 de julio de 2026
Logotipo de Richer Sounds - Bromley

Respuesta de Richer Sounds - Bromley

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Richer Sounds is my absolute go-to

Richer Sounds is my absolute go-to for audio equipment. They have stayed true to their ethos and vibe which I love. Don’t go
Changing!

18 de mayo de 2026
Logotipo de Richer Sounds - Bromley

Respuesta de Richer Sounds - Bromley

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Great staff

Friendly, knowledgeable and resourceful, I always come back to Richer Sounds Bromley for all my home audio/visual needs.

5 de julio de 2026
Logotipo de Richer Sounds - Bromley

Respuesta de Richer Sounds - Bromley

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Excellent customer service and great value. A real British success story.

I have always shopped at Richer Sounds. Whenever I need a new TV, headphones or audio equipment, Richer Sounds is the place I trust.

Not only is the customer service excellent but, unlike most others, you speak to real, genuine people. No sales pressure.

I spoke to Jerome on the Bromley store who took time out to understand what I needed. Just as it always is whenever I visit the store or call.

Julian Richer should be incredibly proud of the business he has created.

11 de julio de 2026
Opinión espontánea
Logotipo de Richer Sounds - Bromley

Respuesta de Richer Sounds - Bromley

Thank you for your wonderful feedback

Valorada con 4 estrellas sobre 5

Got in contact with Matthew

Got in contact with Matthew, the manager of Bromley branch regarding my purchase. He was very much in listening mood and I was pleased that he did. He was most accommodating and I ended up making a purchase - a Dali.

1 de julio de 2026
Logotipo de Richer Sounds - Bromley

Respuesta de Richer Sounds - Bromley

Thank you for your review, and great comments about Matthew. Enjoy the new purchase!

The Customer Experience team

Valorada con 5 estrellas sobre 5

As usual no problems

As usual no problems. Very friendly!

A very nice touch to be offered a glass of water in these hot conditions.

1 de julio de 2026
Logotipo de Richer Sounds - Bromley

Respuesta de Richer Sounds - Bromley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great service

Very friendly, helpful, knowledgable helped me from start to finish.

30 de junio de 2026
Logotipo de Richer Sounds - Bromley

Respuesta de Richer Sounds - Bromley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great service

Great service, in shop was very helpful. Delivery was quick and on time .

22 de junio de 2026
Logotipo de Richer Sounds - Bromley

Respuesta de Richer Sounds - Bromley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Brilliant service

In the last few weeks I have renewed my Turntable Argon TT mk2
CD player AXC 25
AXR 100D
Acoustic energy 100 2
You must give your staff at Bromley and Maidstone a huge pat on the back, good old fashioned Customer service, and so knowledgeable in all areas, a real pleasure to walk through the doors of Richer Sounds, if only Currys could take a leaf out of your book.

21 de junio de 2026
Logotipo de Richer Sounds - Bromley

Respuesta de Richer Sounds - Bromley

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Excellent customer service

The communication was very good. There were couple of emails to confirm the acknowledgment of the purchase as well as the delivery details. I got a separate call from the store manager to confirm that the product arrived in the store and it’s ready to collect. They have also checked the item on behalf of me to ensure the product that was delivered to the shop is correct. All of these made me quite confident when I received the product and the outcome of that is that I am a very happy customer. The product is working well with no issues.
Thanks team for your help and support!

21 de junio de 2026
Logotipo de Richer Sounds - Bromley

Respuesta de Richer Sounds - Bromley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great staff

Great staff - knowledgeable, patient and helped ensure the correct selection of product
Call out to Matt Store manager in Bromley 🙏😊

12 de junio de 2026
Logotipo de Richer Sounds - Bromley

Respuesta de Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Richer Sounds have been around a long…

Richer Sounds have been around a long time and have always provided expert advice and great service. More personal than the big multi stores.

15 de junio de 2026
Logotipo de Richer Sounds - Bromley

Respuesta de Richer Sounds - Bromley

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Richer Sounds were very helpful and competitive

Richer Sounds were really helpful answering all my questions pre purchase and very competitive with pricing. Great experience all round (as it has been when I have bought from them in the past).

10 de junio de 2026
Logotipo de Richer Sounds - Bromley

Respuesta de Richer Sounds - Bromley

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Awesome staff

I had a tricky cinema installation. Whilst it didn’t go completely to plan Richer Sounds sorted everything out. Because of this I will definitely go back to them in the future and will remain a lifelong customer.The staff have been great in particular at reassuring me on my journey

13 de junio de 2026
Logotipo de Richer Sounds - Bromley

Respuesta de Richer Sounds - Bromley

Thanks for your great feedback and for supporting local business.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más