I wanted to hear a few speakers before deciding which to choose. The Fulham Rd branch staff were all very helpful & Alistair spent a great deal of time making sure I made an informed choice before le... Ver más
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I wanted to hear a few speakers before deciding which to choose. The Fulham Rd branch staff were all very helpful & Alistair spent a great deal of time making sure I made an informed choice before le... Ver más
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Usual fabulous friendly service, super price, extra discount for signing up as a member or some such online. Guys in the Chelsea store loaded tv into kerbside car for me. Been using Richer Sounds for... Ver más
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My loudspeaker purchase arrived only yesterday so still assessing them but sofar they are sounding great and a big improvement on my old speakers. I would particularly like to thank Alistair of the t... Ver más
La empresa ha respondido
Richer Sounds online would not accept my payment. It declined two separate cards. I phoned customer services and the guy who answered was VERY helpful. I eventually paid by bank transfer.
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
258 Fulham Road, SW10 9EL, London, Reino Unido
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The staff at richer sounds Chelsea were super friendly and helpful.
I wanted to take my music listening up a level and didn’t think I was utilising my new headphones to their potential through my iPhone .
I was interested in the astell and kern sr35. As I’ve never owned a dpa player before so was unsure how much of an improvement it would be.
I needn’t have worried. I can’t stop listening to music now and it’s making me listening to different genres now . Anything where the player makes me hear things in more detail and clarity. I did ask when buying it if I would notice a difference. When they said yes I was still a bit dubious . True to their advice. What I hear now is just better in every way.
Richer sounds always have a superior service. They just seem to care more and are interested in making sure your satisfied.

Respuesta de Richer Sounds - Chelsea

Respuesta de Richer Sounds - Chelsea
Richer Sounds provided the best customer service that I’ve had in a very long time!
Great price, great service and superb price on an open box tv with 6 year RS warranty. Thanks Josh for all your help.

Respuesta de Richer Sounds - Chelsea
Excellent communication re delivery and very friendly.

Respuesta de Richer Sounds - Chelsea
Purchased two items, which arrived next day.
Definitely my go-to store from now on for electronics.

Respuesta de Richer Sounds - Chelsea

Respuesta de Richer Sounds - Chelsea
I had excellent experience with Richer Sounds, the sales people i dealt with were knowledgeable about their products, when I asked a question they weren't quite sure of (before i purchased) they took my number, obtained the information and called me back within a few hours. Very commendable and professional. Thank you so much, my Roberts blutune 300l digital sound system is brilliant for my needs.

Respuesta de Richer Sounds - Chelsea
Chelsea team was very helpful towards me.

Respuesta de Richer Sounds - Chelsea
I ordered a record deck & speakers, but the speakers were not in stock. Your customer service operative 'Josh' suggested delivering the record deck immediately & promising to deliver the speakers when they arrived. As this was only a couple of weeks before Christmas, I was concerned they would not arrive in time. They have now both arrived, well before Christmas. Thank you Richer Sounds & a special thank you to Josh for going that extra mile.

Respuesta de Richer Sounds - Chelsea
Outstanding customer service. The Richer Sounds @Chelsea went above and beyond any expectations I had. Whole heartedly recommend.
It’s make such a difference when the staff in a store are both knowledgeable and helpful with a smile .
Hence 5 stars

Respuesta de Richer Sounds - Chelsea
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