I have known the brand and used it for 40 years. The very fact that it is still going strong says a great deal about it. The staff are genuinely knowledgable and share their information in an educated... Ver más
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I have known the brand and used it for 40 years. The very fact that it is still going strong says a great deal about it. The staff are genuinely knowledgable and share their information in an educated... Ver más
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Liv at Chelsea has been extremely helpful, guiding us in selecting the right components for a complex cinema setup in a large student hall of residence. Without her diligence, we would probably have g... Ver más
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I talked to a sales person about the specific tv I wanted and their response was very helpful and professional. The TV was delivered within days and the delivery people were on time, kept me informe... Ver más
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Really excited to get my Samsung q990F I found the sales team helpful and there was no pressure to buy. I received it in good time so well done Richer sounds. I would like to know which bracket is rec... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
258 Fulham Road, SW10 9EL, London, Reino Unido
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Respuesta de Richer Sounds - Chelsea
Richer Sounds provided the best customer service that I’ve had in a very long time!
Great price, great service and superb price on an open box tv with 6 year RS warranty. Thanks Josh for all your help.

Respuesta de Richer Sounds - Chelsea
Excellent communication re delivery and very friendly.

Respuesta de Richer Sounds - Chelsea
Purchased two items, which arrived next day.
Definitely my go-to store from now on for electronics.

Respuesta de Richer Sounds - Chelsea

Respuesta de Richer Sounds - Chelsea
I had excellent experience with Richer Sounds, the sales people i dealt with were knowledgeable about their products, when I asked a question they weren't quite sure of (before i purchased) they took my number, obtained the information and called me back within a few hours. Very commendable and professional. Thank you so much, my Roberts blutune 300l digital sound system is brilliant for my needs.

Respuesta de Richer Sounds - Chelsea
Chelsea team was very helpful towards me.

Respuesta de Richer Sounds - Chelsea
I ordered a record deck & speakers, but the speakers were not in stock. Your customer service operative 'Josh' suggested delivering the record deck immediately & promising to deliver the speakers when they arrived. As this was only a couple of weeks before Christmas, I was concerned they would not arrive in time. They have now both arrived, well before Christmas. Thank you Richer Sounds & a special thank you to Josh for going that extra mile.

Respuesta de Richer Sounds - Chelsea
Outstanding customer service. The Richer Sounds @Chelsea went above and beyond any expectations I had. Whole heartedly recommend.
It’s make such a difference when the staff in a store are both knowledgeable and helpful with a smile .
Hence 5 stars

Respuesta de Richer Sounds - Chelsea
As always with Richer Sounds, the service and advice was second to none.
Great product, delivered in 18 hours.

Respuesta de Richer Sounds - Chelsea
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