Staff member found some old stock to save me money & fitted the jack’s while I waited in your experience room. Also although I didn’t purchase my Amp from you Mandy was really informative on a previou... Ver más
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Staff member found some old stock to save me money & fitted the jack’s while I waited in your experience room. Also although I didn’t purchase my Amp from you Mandy was really informative on a previou... Ver más
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Extremely helpful staff especially Mandy. Made sure that I was aware of any promotions etc. that the manufacturers were having. I won’t shop anywhere else for TVs etc. especially as the founder of Ric... Ver más
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All the team at Richer sounds in Cheltenham were very helpful and knowledgeable. I was very nervous about changing my hi fi equipment but was pleased to experience their guidance on my purchase. Alway... Ver más
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Great TV display in shop, no pressure selling. Staff answered all my questions, excellent service. Great product at a fair price and 6 year guarantee.... recommended!
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
31 High Street, GL50 1DX, Cheltenham, Reino Unido
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I used Cheltenham branch for my Tv purchase. And they were very very helpful and knowledgeable.

Respuesta de Richer Sounds - Cheltenham
If I can buy from Richer Sounds I will. They are brilliant to deal with. The staff are knowledgeable & there service & back up can't be faulted.
Very knowledgeable and helpful staff. Great range of products at the best prices.

Respuesta de Richer Sounds - Cheltenham
We were very well looked after by Richer Sounds Cheltenham. The staff were very helpful and knowledgeable, did not rush us into a decision and quickly dealt with our order.
I am very happy with the items I bought, they are great.

Respuesta de Richer Sounds - Cheltenham

Respuesta de Richer Sounds - Cheltenham
I ordered a 24inch Sharpe TV on line, but it didn't work very well. After talking to Richard in the Cheltenham Branch, i returned the Sharpe TV and ordered an LG 24inch TV, this was not in stock. Within the week i had received the TV - great service - many thanks

Respuesta de Richer Sounds - Cheltenham
The staff I spoke with at both Kingston upon Thames 'Carl' and Cheltenham store 'Jason' were very helpful. I found what I wanted and as with previous buys from Richersounds got a great deal.
Very good I wanted a new CD player but ordered the Amp by mistake (similar codes) took it back to the store in Cheltenham. They sorted it all out, got the rebate from Paypal and a few days later the new CD player arrived and it works perfectly
Another hassle-free purchase from Richer Sounds! My questions were answered by Luke, and I was guided through the purchase and delivery options so I knew exactly what to expect. The 0% finance procedure was carried out whilst I was in the shop, and everything was signed and sealed before I left. Delivery was as scheduled and I had the TV up and running with all my peripherals within a couple of days. Really happy with the TV, and the service from start to finish!
Excellent technical advice but when it came to discussing wall mounting I was told that the wall bracket for my current 85" tv would be sufficient.
Once delivered it became clear that the Hisense 100" tv has a completely different mounting configuration and I had to have 2 XL Brackets installed because of the spacing of the fixings in the rear of the TV. This wasn't explained fully and cost me an extra £300 to employ a tv instalation expert. I contacted several companies to wall mount the tv and 4 flatly refused as they did not supply brackets big enough. Very frustrating. However Jason the store Manager in Cheltenham couldn't of been more helpful with his expertise advice and the problem was dealt with professionally and expertly. Thanks to Jason.

Respuesta de Richer Sounds - Cheltenham

Respuesta de Richer Sounds - Cheltenham
First class service. Every time. Easy to contact and the best advice.

Respuesta de Richer Sounds - Cheltenham
I was home your drive took a photo of my door but never rang the door bell I had to cancel a lunch invitation to be in to receive the parcel and the driver could not not be bothered to ring the door bell what good is taking a pictures that proves nothing I would like them to deliver between 9 - 12 Monday 19 January

Respuesta de Richer Sounds - Cheltenham
Fantastic service and price matching as promised. Very helpful staff and great delivery. Very prompt.

Respuesta de Richer Sounds - Cheltenham
They had what I wanted and delivered next day.
When I changed my mind about the set top box I had ordered they credited without any fuss.
I used them 8-9 years ago for my previous TV there still the same efficient company.

Respuesta de Richer Sounds - Cheltenham
Prompt service and happy to answer any questions I had.
Great prices
Very happy

Respuesta de Richer Sounds - Cheltenham
They were very helpful. Jason ordered in a Roberts radio clock alarm which they don't normally stock which arrived in good time. On collection other members of staff were helpful with other enquiries.

Respuesta de Richer Sounds - Cheltenham
Always a great service from my local branch in Cheltenham !

Respuesta de Richer Sounds - Cheltenham
Very helpful and knowledgeable service.
The order was not entered onto the system correctly so we could not collect the item on the agreed day. It was delivered the day after though.
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