Richer Sounds - Chiswick Opiniones 

1169
•
TrustScore: 5 sobre 5

4,9

482 Chiswick High Road, W4 5TT London, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Simon at the Chiswick branch was super helpful when I purchased my LG Oled G6. We discussed the geometry of my media wall and Simon was kind enough to provide me with an additional 3rd party wall moun... Ver más

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Valorada con 5 estrellas sobre 5

It's very easy to shop at Richer Sounds. The product I wanted wasn't in stock at the branch I visited, but the staff knew exactly what I wanted and ordered it for collection the next day. The staff ar... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Worked with Tim to purchase a new turntable. Knowledgeable staff, good products, and overall a great experience.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It's Richer Sounds. Been buying gear from them since the early 90s. The most consistently great hifi shop to ever have existed. Always qualityz friendly customer service, knowledgeable advice and soli... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1169)

24.662 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Another small purchase but ....

Again a small purchase, again great customer service.

27 de diciembre de 2025
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Respuesta de Richer Sounds - Chiswick

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

2nd LGTV from Chiswick store

Straightforward click and collect with good communication from courier followed by call from Chiswick store manager for a 2nd LGTV

26 de diciembre de 2025
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Respuesta de Richer Sounds - Chiswick

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

A great company I've been a customer…

A great company I've been a customer since they launched. The staff are passionate and knowledgeable about what they sell and customer support is superb. In this day and age that is rare. Prices compete with the internet and Julian (the founder) treats his employees very well, which is also very rare. 10/10

24 de diciembre de 2025
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Respuesta de Richer Sounds - Chiswick

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Richer Sounds has the best customer service in the UK

Richer Sounds provides the best customer service experience that I have ever experienced in the UK! Every store I have visited (and that is quite a few) have had incredible staff members who are both super knowledgeable and helpful. Special shout-out to Joe at the Chiswick store for my most recent visit. They will always price match and the warranties are no-quibbling. I will always shop here for audio equipment!

17 de diciembre de 2025
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Respuesta de Richer Sounds - Chiswick

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Richer Sounds

I’m a long standing customer and as usual the service from Richer Sounds recently was great. I returned an item I’d tried and they changed it for another product without fuss. All the people who I dealt with were knowledgeable and helpful. Thanks!!

15 de diciembre de 2025
Opinión espontánea
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Respuesta de Richer Sounds - Chiswick

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Answered email query quickly

The Chiswick store answered my stock enquiry email quickly and advised that I order the item. I did that and it was ready to pick up the next day. They even offered me a free umbrella for the rain that day.

16 de diciembre de 2025
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Respuesta de Richer Sounds - Chiswick

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Slick and dependable

Slick, no nonsense order.

Delivered on time during a busy Christmas period.

Thank you

16 de diciembre de 2025
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Respuesta de Richer Sounds - Chiswick

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Bought the new Cambridge Audio Melomania P100

My day was made not because I was new to Richer Sounds, but because of the service and knowledge of Simon the Deputy store manager at the Chiswick Branch. The world surely needs more people like him who know what the store is offering and the details of the product to the 'T'. Thank you Simon.

16 de diciembre de 2025
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Respuesta de Richer Sounds - Chiswick

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Knowledgeable in-person advice.

Richer Sounds is one of the few on-the-high-street retailers where you can go in and ask for advice. The staff are friendly and knowledgeable. They also stock Mitchell & Brown televisions.
Recycling of your old equipment is also offered - but you have to deliver it.

14 de diciembre de 2025
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Respuesta de Richer Sounds - Chiswick

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Simply the best! …

I recently left a negative review for richer sounds in Chiswick, however after visiting the store today, I was amazed at the level of service and quality I received, Jim , the manager, went to the trouble of testing a Sonos product to ensure that I was 100% satisfied and understood the way it worked! I maybe in haste with the initial review, but hey, everyone has an off day, thanks again too all at the Chiswick branch .

21 de diciembre de 2025
Opinión espontánea
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Respuesta de Richer Sounds - Chiswick

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great Local Service

In my search for a replacement TV, Jim and the friendly team at Richer Sounds Chiswick provide clear helpful advice and explanation. The delivery was quick and the price excellent, with a later refund following a price drop. Highly recommended.

23 de noviembre de 2025
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Respuesta de Richer Sounds - Chiswick

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 4 estrellas sobre 5

Great clearance deal

Great clearance deal. Store staff very pleasant and interested in giving me the best service. Unfortunately there was a problem once my purchase moved to delivery, so there was an unexpected delay getting it to me. Still I was kept informed throughout which was a good aspect.

16 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Helpful staff giving good advice

Helpful staff giving good advice
Good product knowledge
This my 5th tv bought from Richersound over the last 10 years
Their no quibble guarantee is superb.
I will always buy from them

5 de diciembre de 2025
Logotipo de Richer Sounds - Chiswick

Respuesta de Richer Sounds - Chiswick

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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