Richer Sounds - Distribution Opiniones 

2930
TrustScore: 5 sobre 5

5,0

Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having dealt with Richer Sounds before it was an obvious choice when upgrading our TV. Visited their Liverpool branch who couldn't have been more helpful. Ordered A Hisense TV & soundbar & arranged a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visit the shop looking to place an order for JBL speakers and stands. Dave ordered them in, the price was the best to to found. I was kept upto date on the status of the order as they were being... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a delivery today of our online purchase a new TV from Richer Sounds. Gareth the young man who delivered our TV was friendly, professional and respectful of our property. We would highly recomme... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered Friday delivered Monday. Delivered at specified by a very friendly driver. Looking forward to unboxing and watching England on Wednesday Have now set up my telly superb. Dead easy to set up... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido

  • 0333 900 0093

5,0

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(2930)

24.266 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Trav and Rob were very friendly and…

Trav and Rob were very friendly and made sure to confirm we had our warranty cover. Excellent service

1 de junio de 2026
Opinión espontánea
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Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Easy buying process online and Gareth…

Easy buying process online and Gareth out delivery driver was so helpful and kept us up to date on where he was and when he would be arriving - would highly recommend buying from Richer Sounds - product range is great and we are very happy with our new TV - and at a very competitive price too

1 de junio de 2026
Opinión espontánea
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Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Gareth and Mark have just delivered my…

Gareth and Mark have just delivered my new Samsung TV. They couldn't have been more efficient. They are a credit to your company.

1 de junio de 2026
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Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Excellent experience with Mark and…

Excellent experience with Mark and Trav. Called ahead, very courteous delivery and had an informative chat with me about the new TV.
Very positive all round

28 de mayo de 2026
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Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Tracy and Paul delivered my Hisense 50…

Tracy and Paul delivered my Hisense 50 inches to my doorstep. I appreciate their efforts because of their calls to alert me that were they were close to my place. My television was delieved as expected. Thank you, guys. Kudos!

29 de mayo de 2026
Opinión espontánea
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Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Brilliant experience

Excellent communication. Friendly and very very helpful delivery drivers. 10/10 experience start to finish

29 de mayo de 2026
Opinión espontánea
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Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Equipment delivered on time

Equipment delivered on time. Gareth and Travis helpful and polite and kept me up to date re delivery timings

29 de mayo de 2026
Opinión espontánea
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Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Good communication on delivery time

Good communication on delivery time. Great care taken by Gareth and Trav.. 5stars again for Richer Sounds.

29 de mayo de 2026
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Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Would highly recommend this company

Would highly recommend this company . And the delivery team Rob & Tracy was amazing

28 de mayo de 2026
Opinión espontánea
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Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

A good experience

I wanted to buy a small TV, not the most glamorous thing. Harrison fully engaged and gave me good advice, with no hard sell.
The delivery team, Karol and Paul, were excellent too. Good communication re. arrival time. Very friendly and helpful.
A good experience.

28 de mayo de 2026
Opinión espontánea
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Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

All great

All great. Super delivery team Rob & Tracy

28 de mayo de 2026
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Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Excellent… of course

Got a call to say they were ten minutes away, which was appreciated
Very friendly man who brought the items into my home and advised to contact if there were any problems
Excellent customer service - which is what I’ve come to expect from Richer Sounds over the years

28 de mayo de 2026
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Thanks for your great feedback and for supporting local business.

Valorada con 4 estrellas sobre 5

excellent delivery crew

The communication from the delivery people was excellent and they were very friendly and could not be faulted and delivered as promised .

My issue is with the process where when one signs up for the delivery within 3-5 working days the system does not allow you to indicate that Monday morning is not convenient (say You have a doctors appointment). Now I would argue it would be in everyone's interest if when the shop put the order through a note could be made. Surely it is far better than the company sending notification and then having to rearrange . Yes one can pay extra for nominated day and No I am not suggesting customer can block everything out to end up in effect nominating the day.

Unfortunately this falls in the too difficult

28 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly delivery team

Friendly delivery team Trav and Paul, on time, and they remind me to report within 24 hours for any issues of the tv that I didn’t aware before. Good TV condition and nice price too.

26 de mayo de 2026
Opinión espontánea
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Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Trav and Ian delivery team from Richer…

Trav and Ian delivery team from Richer Sounds Hanley were very friendly with good comms as to timing ! Enjoy rest of week guys..

27 de mayo de 2026
Opinión espontánea
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Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Great service

Great service. Rang ahead to let me know they were on their way. Quick and friendly.👍

27 de mayo de 2026
Opinión espontánea
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Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Perfect timing.

I got sent times for a delivery window of 13:00 to 15:00 I had to go out at 12:20 and return at around 14:00 so I rang Tracey and explained. She said fine, she'd ring me when 20 mins away. She did, and we all arrived at my house at exactly the same time. Perfect. Paul and Tracey were very good with the heavy package and helped me to get it into my van.

27 de mayo de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

TV purchase and delivery

Purchased a TV recently and it was delivered today. The whole experience with Richer Sounds (Leeds branch) has been excellent. They beat the competitors’ price straight away (thank you Harry), delayed delivery upon my request for my convenience, and the delivery team (Gareth and Mark) communicated clearly and handled everything professionally. It was my third time buying from them and definately will not be the last — highly recommended.

27 de mayo de 2026
Opinión espontánea
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Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Buy all my TV’s from Richer Sounds…

Buy all my TV’s from Richer Sounds because of the professional service and impartial advice. Ellis in Prestwich store was very knowledgeable and patient. The delivery was very straightforward Tracy and Paul were very friendly. Tracy called to give arrival time.

27 de mayo de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your 5 star review, we look forward to seeing you again next time

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