Richer Sounds - Distribution Opiniones 

3202
•
TrustScore: 5 sobre 5

5,0

Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from the Chester team, thanks. Kit purchased and assisted with loading car. Remainder arrived on time, and I was able to adjust the home delivery easily when it turned out I couldn'... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Gareth and Mark were clean and tidy, polite and accommodating when I asked to place the very large package in the conservatory.. They checked to box for damage before leaving. All in all about 5 mi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is Customer service like no other...from cradle to grave you just cannot fault any part of the process....from ordering and delivered next day by delivery drivers that actually care about the way... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido

  • 0333 900 0093

5,0

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(3202)

24.500 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

This is the second time we are buying a…

This is the second time we are buying a TV from this company the service is exceptional from start to the television arriving. Thank you all at the Richar Sound team.

16 de octubre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Selection and delivery of a tv

Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2 days later. He text in the morning to advise our slot and adjusted his schedule to suit our availability. What a very pleasant experience this has been. A full 5 stars all around. Thank you

16 de octubre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service. I was kept up to date with my order and my delivery, very friendly delivery driver as well. Would highly recommend using them.

16 de octubre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

By far my favourite delivery guys

By far my favourite delivery guys, Gareth and Karol were excellent as always. Already looking forward to spending kore money with Richer Sounds, they always come through.

16 de octubre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Zak & Ian Delivery (Richer Sounds)

Zak & Ian delivered today. Really nice guys. Friendly, helpful and keen to make sure my experience was top notch. 100% happy, cheers Zak & Ian

14 de octubre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Quick, courteous and professional

Had delivery of new TV today from Gareth & Mark. Got a courtesy call 30 mins before they arrived, all on time and about as quick and efficient as you could ask for.

Spot on!

15 de octubre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Excellent service from the Chester…

Excellent service from the Chester team, thanks. Kit purchased and assisted with loading car. Remainder arrived on time, and I was able to adjust the home delivery easily when it turned out I couldn't be available.
As a bonus, was advised on dealing with interference and connection problems with my home HiFi system already installed.

10 de octubre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Good service and nice person

Good service and nice person

15 de octubre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Fantastic delivery and service

Great communication pre delivery. Lovely guys. Helpful - and provided good advice on how to situate the TV. Excellent service. Please pass on our gratitude.

14 de octubre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Can’t fault Richer Sounds great…

Can’t fault Richer Sounds great delivery service
Text with 2hr time slot and telephoned 1/2 hr prior to delivery
Bang on time thanks to Paul and Karol definitely
Recommend 😊

14 de octubre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. On time and kept us updated.

12 de octubre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Fantastic in store service from Jacob I…

Fantastic in store service from Jacob I the Stoke branch very knowledgeable. Karol and Paul the delivery team on time careful and polite.
Thank you

13 de octubre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

The Best Experience

This is Customer service like no other...from cradle to grave you just cannot fault any part of the process....from ordering and delivered next day by delivery drivers that actually care about the way the delivery....just blown away with everything. Big thanks to Gareth and Mark

13 de octubre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Great lads Gareth and Mark delivered…

Great lads Gareth and Mark delivered our Tv and Soundbar in the timeslot we were given. Very satisfied with this delivery..thankyou

13 de octubre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Easy purchase good people to deal with

Easy purchase good people to deal with. Delivery on time which is always a surprise these days.

12 de octubre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Very helpful lads

Very helpful lads, no problems with delivery.

12 de octubre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Slick

Slick, great comms. Good delivery team kept us updated on the day. Thanks to Gareth and Mark

9 de octubre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Richer Sounds is a great company to buy…

Richer Sounds is a great company to buy off, I have used them many times. This delivery of a Samsung tv by Karol and Paul was very efficient. I was given a delivery slot (only two days after ordering) and Karol rang me when they were ½ hour away. All good! 👍

9 de octubre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Excellent service

I received a text giving me a 1hr delivery slot which was great. Gareth and Mark rang to say they were going to be early if that was ok which is was. They were very polite and professional and provided an excellent service. I am very pleased with the experience and would highly recommend.

9 de octubre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Arrived on time following Gareth’s…

Arrived on time following Gareth’s phone call and he very kindly carried it into the house to allow easy unpacking. Top job

8 de octubre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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