Richer Sounds - Distribution Opiniones 

3202
•
TrustScore: 5 sobre 5

5,0

Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from the Chester team, thanks. Kit purchased and assisted with loading car. Remainder arrived on time, and I was able to adjust the home delivery easily when it turned out I couldn'... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Gareth and Mark were clean and tidy, polite and accommodating when I asked to place the very large package in the conservatory.. They checked to box for damage before leaving. All in all about 5 mi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is Customer service like no other...from cradle to grave you just cannot fault any part of the process....from ordering and delivered next day by delivery drivers that actually care about the way... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido

  • 0333 900 0093

5,0

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(3202)

24.562 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Zak and Ian were really helpful

Zak and Ian were really helpful and considerate, calling to let me know when they'd arrive and then helping to carry the TV through to the room we were installing it to.

14 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Excellent service all round

Excellent communication re order and delivery. Gareth and Mark kept us informed especially when they had to deal with our road closure and take a diversion.

11 de septiembre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Trav and Rob called us ahead of the…

Trav and Rob called us ahead of the delivery. They were polite, on time and put the TV in the room I wanted.
Thanks

10 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Absolutley 5 stars all the way!

Absolutley 5 stars all the way!! First time using this company as sourced by my son in law! From ordering, kept up to date with dispatch dates, down to the nicest nothing too much trouble delivery guys Karol and Paul ! Thank you!!!!

10 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Delivery by Karol and Paul

Delivery by Karol and Paul — absolutely brilliant service. They called 20 minutes before arrival to let me know they were on their way, and both were so friendly, polite and professional throughout. They handled everything carefully and made the whole process completely stress-free. Couldn’t have asked for better — thank you both!

10 de septiembre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Karol and Paul - Richer Sounds

Karol and Paul were brilliant, genuinely the best delivery experience we've had. Called us ahead of the delivery, polite, on time and efficient. What more could you ask for?
Thanks gents.

10 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Fabulous service

Fabulous service. Got a text with a 1 hour window and then my TV arrived, delivered by a very nice man. Thank you

10 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Ordered a lg 77” Oled tv

Ordered a lg 77” Oled tv, great service from Zak and Ian , text on morning of delivery with a 2 hour window, then a little later they followed up with a phone call, to say they were 30 minutes away.

On arrival they confirmed where I wanted tv and put it in the exact spot, both a credit to there company.

Tv has to stay in box until weekend, can’t wait to set up

9 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Excellent service from the delivery team

The delivery team (Tracy and Trav) contacted me 15 minutes prior to the delivery on the date scheduled to ensure I was ready to receive delivery. They arrived spot on time and delivered the item very professionally and efficiently.

4 de septiembre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Fast delivery by super friendly and…

Fast delivery by super friendly and helpful staff. I don' rate 5 stars easily but these guys, Zac & Ian, would get 6!

9 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Excellent delivery team (Zak and Ian)

Excellent delivery team (Zak and Ian). Great company to buy your goods from.

9 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Professionally del and very polite kept…

Professionally del by Gareth and mark and very polite kept me updated every step of the way. Also came before schedule delivery spot which was a great help for me as i needed to go to work. well done lads keep up the good work.

9 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great Service

Great company to deal with, spoke to one of the sales team who helped me choose a great TV - brilliant warranty package too
Delivery was quick and Warwick and Karol were great when delivering the TV:
All round great experience and would recommended
Lee Stott

9 de septiembre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Great delivery

Great delivery - Zak & Ian gave plenty of notice and kept on top of updates.

8 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Fantastic

Staff at the Prestwich store in Manchester was so helpful with my TV entertainment that I required the delivery was seamless and the delivery drivers carried the equipment upstairs into my flat and was so friendly and helpful I would fully recommend richer sounds fantastic service

8 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Gareth and Mark where great

Gareth and Mark where great. There was only my wife to receive a large delivery and they brought the item safely into the living. Fully recommended and thanks 😁👍

7 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

From knowledgeable helpful advice on…

From knowledgeable helpful advice on which 55 inch screen to buy from Hoole Chester store yesterday 07/09 to Mark and Gareth very friendly and efficient delivery today 08/09. Couldn't ask for better I always recommend Richer Sounds as I know that's what I will receive.

8 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Efficient Delivery

Delivery came as identified on text message. 15 minute warning given enabling me to open front porch .

Very personable service. Would definitely recommend this company and delivery service

8 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thank you for your 5 star review!

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