Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2... Ver más
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Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
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Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2... Ver más
La empresa ha respondido
Excellent service from the Chester team, thanks. Kit purchased and assisted with loading car. Remainder arrived on time, and I was able to adjust the home delivery easily when it turned out I couldn'... Ver más
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Gareth and Mark were clean and tidy, polite and accommodating when I asked to place the very large package in the conservatory.. They checked to box for damage before leaving. All in all about 5 mi... Ver más
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This is Customer service like no other...from cradle to grave you just cannot fault any part of the process....from ordering and delivered next day by delivery drivers that actually care about the way... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido
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Zak and Ian were really helpful and considerate, calling to let me know when they'd arrive and then helping to carry the TV through to the room we were installing it to.

Respuesta de Richer Sounds - Distribution
Excellent communication re order and delivery. Gareth and Mark kept us informed especially when they had to deal with our road closure and take a diversion.

Respuesta de Richer Sounds - Distribution
Trav and Rob called us ahead of the delivery. They were polite, on time and put the TV in the room I wanted.
Thanks

Respuesta de Richer Sounds - Distribution
Excellent service by Olli and the arranged delivery was also very fast and professional with Karol and Paul.

Respuesta de Richer Sounds - Distribution
Absolutley 5 stars all the way!! First time using this company as sourced by my son in law! From ordering, kept up to date with dispatch dates, down to the nicest nothing too much trouble delivery guys Karol and Paul ! Thank you!!!!

Respuesta de Richer Sounds - Distribution
Delivery by Karol and Paul — absolutely brilliant service. They called 20 minutes before arrival to let me know they were on their way, and both were so friendly, polite and professional throughout. They handled everything carefully and made the whole process completely stress-free. Couldn’t have asked for better — thank you both!

Respuesta de Richer Sounds - Distribution
Karol and Paul were brilliant, genuinely the best delivery experience we've had. Called us ahead of the delivery, polite, on time and efficient. What more could you ask for?
Thanks gents.

Respuesta de Richer Sounds - Distribution
Fabulous service. Got a text with a 1 hour window and then my TV arrived, delivered by a very nice man. Thank you

Respuesta de Richer Sounds - Distribution
Ordered a lg 77” Oled tv, great service from Zak and Ian , text on morning of delivery with a 2 hour window, then a little later they followed up with a phone call, to say they were 30 minutes away.
On arrival they confirmed where I wanted tv and put it in the exact spot, both a credit to there company.
Tv has to stay in box until weekend, can’t wait to set up

Respuesta de Richer Sounds - Distribution
The delivery team (Tracy and Trav) contacted me 15 minutes prior to the delivery on the date scheduled to ensure I was ready to receive delivery. They arrived spot on time and delivered the item very professionally and efficiently.

Respuesta de Richer Sounds - Distribution
Very friendly and helpful

Respuesta de Richer Sounds - Distribution
Fast delivery by super friendly and helpful staff. I don' rate 5 stars easily but these guys, Zac & Ian, would get 6!

Respuesta de Richer Sounds - Distribution
Excellent delivery team (Zak and Ian). Great company to buy your goods from.

Respuesta de Richer Sounds - Distribution
Professionally del by Gareth and mark and very polite kept me updated every step of the way. Also came before schedule delivery spot which was a great help for me as i needed to go to work. well done lads keep up the good work.

Respuesta de Richer Sounds - Distribution
Great company to deal with, spoke to one of the sales team who helped me choose a great TV - brilliant warranty package too
Delivery was quick and Warwick and Karol were great when delivering the TV:
All round great experience and would recommended
Lee Stott

Respuesta de Richer Sounds - Distribution
Great delivery - Zak & Ian gave plenty of notice and kept on top of updates.

Respuesta de Richer Sounds - Distribution
Staff at the Prestwich store in Manchester was so helpful with my TV entertainment that I required the delivery was seamless and the delivery drivers carried the equipment upstairs into my flat and was so friendly and helpful I would fully recommend richer sounds fantastic service

Respuesta de Richer Sounds - Distribution
Gareth and Mark where great. There was only my wife to receive a large delivery and they brought the item safely into the living. Fully recommended and thanks 😁👍

Respuesta de Richer Sounds - Distribution
From knowledgeable helpful advice on which 55 inch screen to buy from Hoole Chester store yesterday 07/09 to Mark and Gareth very friendly and efficient delivery today 08/09. Couldn't ask for better I always recommend Richer Sounds as I know that's what I will receive.

Respuesta de Richer Sounds - Distribution
Delivery came as identified on text message. 15 minute warning given enabling me to open front porch .
Very personable service. Would definitely recommend this company and delivery service

Respuesta de Richer Sounds - Distribution
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