Richer Sounds - Distribution Opiniones 

3202
•
TrustScore: 5 sobre 5

5,0

Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from the Chester team, thanks. Kit purchased and assisted with loading car. Remainder arrived on time, and I was able to adjust the home delivery easily when it turned out I couldn'... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Gareth and Mark were clean and tidy, polite and accommodating when I asked to place the very large package in the conservatory.. They checked to box for damage before leaving. All in all about 5 mi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is Customer service like no other...from cradle to grave you just cannot fault any part of the process....from ordering and delivered next day by delivery drivers that actually care about the way... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido

  • 0333 900 0093

5,0

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(3202)

24.562 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good communication and experience…

Good communication and experience dealing with Zak and Ian. Helped move the package in and were clear with any questions they had

7 de septiembre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Excellent delivery

Excellent delivery, professional

7 de septiembre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

How Customer Service should be in 2026

How Customer Service should be in 2026! Used Richer Sounds for years, always amazing and the delivery was exactly the same. Nice lads, great service. Thanks again Mick

7 de septiembre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Excellent service from Gareth and Mark

Excellent service from Gareth and Mark

I would like to say a big thank you to Gareth and Mark for their excellent service. My wife was at home when the delivery arrived, and as the TV and soundbar were both very large and heavy, they were incredibly helpful and went out of their way to place everything exactly where she asked them to.

They were both extremely friendly, polite and professional throughout, and their helpful attitude really made a difference. It was especially reassuring knowing my wife didn’t have to struggle with such a large and heavy TV herself.

We really appreciate the care and kindness they showed. Gareth and Mark are a credit to Richer Sounds and are a great example of how good customer service should be.

Thank you again, Gareth and Mark! 👍

1 de septiembre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Tracey and Trav were excellent!

Tracey and Trav were excellent. Rang ahead, no fuss, very friendly and very respectful of our home - they were super careful about where to put the delivery so it wouldn’t be knocked or damaged and made sure that they didn’t walk in mess from outside.
Superb.

4 de septiembre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Exceptional delivery experience.

Exceptional delivery experience.
Great pre- delivery communication.
Very polite, courteous, efficient, friendly delivery driver ( from Manchester). Even removed his shoes 😊

4 de septiembre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Tv order

Easy to navigate website. Order was quickly processed and dispatched earlier than expected. The two delivery people were polite, pleasant and respectful of the property.

4 de septiembre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Excellent delivery experience

Excellent delivery experience. We were informed of delivery day and time. We got a text to update when the team were 20 minutes away. Delivered by Gareth and Karol who were polite, professional and helpful. Cannot fault the experience so far. This is the 3rd TV purchased from Richer Sounds.

3 de septiembre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

The delivery team were exceptional …

The delivery team were exceptional they texted me with a time that wasn't suitable then quickly gave me a time that was good for me. I know they really cared thanks. Gareth and Karol. Your a credit. Regards John

4 de septiembre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Delivery was quick and efficient by…

Delivery was quick and efficient by Gareth and Karol, was carried and placed just where I wanted it Thanks

3 de septiembre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Zak and Ian delivered my 2 tvs in a…

Zak and Ian delivered my 2 tvs in a professional manner. And took tvs into the rooms they was needed in.

1 de septiembre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Great delivery team

3 de septiembre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Gareth the delivery driver was very…

Gareth the delivery driver was very polite and even stopped to have a quick chat.

3 de septiembre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Richer Sounds delivered my Hisense TV…

Richer Sounds delivered my Hisense TV today. Warwick and Mark were polite and helpful, putting the large box where I wanted it. Thanks.

3 de septiembre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Arrived on time and the delivers were…

Arrived on time and the delivers were friendly and pleasant and left the TV exactly where I wanted

3 de septiembre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Trav and Rob went out of their way to…

Trav and Rob went out of their way to deliver my order at a time to suit me which is much appreciated. Great service all round.

3 de septiembre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Trav and Rob delivered the television…

Trav and Rob delivered the television and were very professional informative and pleasant to deal with, television was delivered in perfect condition

1 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Great service by Warwick and Rob

Great service by Warwick and Rob. Polite, delivered directly to the room I wanted. Let me know in advance as to when they would arrive.

2 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Karol & Trav (on behalf of Richer…

Karol & Trav (on behalf of Richer Sounds) called shortly before delivery to let me know they were en route. On arrival they were efficient & courteous & placed my heavy & bulky goods exactly where I wanted them. Excellent service.

2 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Very good communication

Very good communication, and excellent delivery.

2 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thanks for your 5 star review, we look forward to seeing you again next time

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