Called the Edinburgh location and spoke with JACK who was very helpful and professional. Asked about difference in LG TV I was thinking about and the OLED and then purchased a good OLED and am so ple... Ver más
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Called the Edinburgh location and spoke with JACK who was very helpful and professional. Asked about difference in LG TV I was thinking about and the OLED and then purchased a good OLED and am so ple... Ver más
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Great service from Jamie and Bowie at the Edinburgh store. Had two auditioning sessions with no pressure to decide on anything and no attempt to veer me towards one product or another. Left with the c... Ver más
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Bowie, a senior sales advisor in Edinburgh, spent some time with me discussing the OLED tv options available to me which I found very helpful. I ended up buying a 48'' LG with which I am pleased. The... Ver más
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Approached quickly and in a friendly manner by Bowie, I explained my requirement and he explained the best options within my price range, then explained the product to me without force and gave me tim... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1B Chambers Street, EH1 1HR, Edinburgh, Reino Unido
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We received first class service in the Edinburgh shop John served us and was excellent, he gave us expert and knowledgeable advice while helping us select the right TV for our needs. He was also very friendly, mannerly and patient so 5 stars go to John, Thank you.

Respuesta de Richer Sounds - Edinburgh
Always a good service, decent guys who will help you with audio, A/V & related products, they will match a legal cheaper price so you get the best price, good stuff.....

Respuesta de Richer Sounds - Edinburgh
Easy to order online and get my purchase delivered to the Edinburgh shop. I was informed of when it was delivered and had no problem picking it up. Staff were friendly and helpful.

Respuesta de Richer Sounds - Edinburgh
From start to finish my experience in choosing my new living room av set up was a breeze. Jamie was very thorough in making sure that the right equipment was set up for a demonstration which exceeded my expectations in sound quality. After this we arranged the right set up for myself including tailoring the set up to fit my space. Honestly cannot recommend highly enough if you are looking for high quality audio equipment with a wealth of expertise behind it. All the staff at the Edinburgh store were very friendly and you could tell their passion for what they were selling.

Respuesta de Richer Sounds - Edinburgh
Great experience from the initial phone enquiry which the salesman turned into a sale! He offered a good price with 6 year warranty for a new 65 inch tv. Arranged free next day delivery. It was a great choice. Thanks Richer Sounds !

Respuesta de Richer Sounds - Edinburgh
I was looking to buy a TV and soundbar but unsure which make and model to choose. I visited the Edinburgh store and John was extremely helpful in clearly identifying which was the best models to suit my requirements. He followed up my enquiry promptly and answered any additional questions I had. The price was also very competitive but it was the quality of service that convinced me to buy from Richer Sounds.

Respuesta de Richer Sounds - Edinburgh
Good advice from a professional. Found what I was looking for but better.

Respuesta de Richer Sounds - Edinburgh
Just a big ‘Thank You’ especially to Craig for sorting out the problem with my Denon D-M41DAB DAB/DAB+/FM/CD Bluetooth
Micro System, Silver.
Much appreciated
And to RicherSounds for their reliable and excellent after sales support…
Highly recommend.

Respuesta de Richer Sounds - Edinburgh
Bowie was very knowledgeable and helpful but not pushy. We got what we wanted

Respuesta de Richer Sounds - Edinburgh
Knowledgeable staff, friendly and able to listen. An easygoing experience with zero sales pressure. Flawless customer service with a return exchange on my purchase as it turned out to have a fault. An exchange was offered immediately through DPD to my door.

Respuesta de Richer Sounds - Edinburgh
Listened to our problem and swiftly dealt with to customers concernes thanks.

Respuesta de Richer Sounds - Edinburgh
Good advice helpful friendly staff and they deliver when they say it will be . The products are good and the prices are among the best

Respuesta de Richer Sounds - Edinburgh
Expert, objective and tailored advice with no pressure or hype. Been going to Richer Sounds for my audio and TV for about 30y and always had a great experience.

Respuesta de Richer Sounds - Edinburgh

Respuesta de Richer Sounds - Edinburgh

Respuesta de Richer Sounds - Edinburgh
I saved £60 on a £300 speaker for my daughter. I always check prices on line for large purchases. Emailed and John ordered for me and held it for nearly a week. I turned up with a small bag to take it home on the bus and so they held on to it until I got my car. Very friendly, helpful staff. I I have had loads of purchases from your shop over the years and will continue to shop with you. And there were sweets on the counter 🥰

Respuesta de Richer Sounds - Edinburgh

Respuesta de Richer Sounds - Edinburgh
Delivered right time and date, always kept updated throughout process

Respuesta de Richer Sounds - Edinburgh
Seven year old TV needed replacing and after checking reviews, specs and looking at various contenders decided on the one. Found the TV at another retailer at a great price and emailed Richer Sounds Edinburgh to test their price match.
They emailed back with a "better than" price and after phoning the store to purchase and arrange delivery I now have the TV ( and am very happy with it ).
Can't fault the staff, service or price that Richer Sounds provide, honestly can't remember any previous hi-fi or TV purchases not bought through them.

Respuesta de Richer Sounds - Edinburgh
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