From start to finish my experience in choosing my new living room av set up was a breeze. Jamie was very thorough in making sure that the right equipment was set up for a demonstration which exceeded... Ver más
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From start to finish my experience in choosing my new living room av set up was a breeze. Jamie was very thorough in making sure that the right equipment was set up for a demonstration which exceeded... Ver más
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I was looking to buy a TV and soundbar but unsure which make and model to choose. I visited the Edinburgh store and John was extremely helpful in clearly identifying which was the best models to suit... Ver más
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Just a big ‘Thank You’ especially to Craig for sorting out the problem with my Denon D-M41DAB DAB/DAB+/FM/CD Bluetooth Micro System, Silver. Much appreciated And to RicherSounds for their re... Ver más
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Knowledgeable staff, friendly and able to listen. An easygoing experience with zero sales pressure. Flawless customer service with a return exchange on my purchase as it turned out to have a fault. An... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1B Chambers Street, EH1 1HR, Edinburgh, Reino Unido
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Respuesta de Richer Sounds - Edinburgh
Let me know quickly when my click and collect item was ready. Great service from James by going the extra mile in helping me out to my car with a rather large TV!

Respuesta de Richer Sounds - Edinburgh
It was easy to place my order over the phone with the the branch. The product arrived very quickly and I was able to collect it at a time that suited me. I mentioned I was considering buying speakers in the nearish future and had a good chat with the staff member who served me but there was no hint of being pressured into making another purchase, only some very useful advice,

Respuesta de Richer Sounds - Edinburgh

Respuesta de Richer Sounds - Edinburgh
Everything was great and fast delivery. Steady to set up deck and good sound for a reasonable cost.

Respuesta de Richer Sounds - Edinburgh
My Denon M40DAB which i purchased back in November 2016 from the Edinburgh store gave up the ghost after 9 years so i decided to buy the DM41DAB to replace it.I called the Edinburgh store and spoke to Bowie who i managed to negotiate a deal with and complete the purchase.I arranged to have the unit delivered and it arrived the following day so all in all great service from Bowie and Richer Sounds.

Respuesta de Richer Sounds - Edinburgh

Respuesta de Richer Sounds - Edinburgh
I had a great shopping experience last week. Very friendly staff plus they had exactly what I was looking for!
While on-line shopping can at times be useful. When shopping for things that matter like hi-fi or in this case looking for a smart speaker you can’t beat the human dimension of actually interacting with someone who understands the products. I’ve shopped at Richer Sounds for hi-fi gear since the 1980s and have never been disappointed and always had good service and got great deals on what I’ve bought.

Respuesta de Richer Sounds - Edinburgh
I would have prefered a demonstartion of the product I bought in the shop before I left.

Respuesta de Richer Sounds - Edinburgh
First class service from Richersounds Edinburgh, speedy delivery to store for my instore pickup, this year I have bought a pair of AMAZING Fyne Audio Speakers that make my livingroom sound like a concert room, plus I bought a dedicated SONOS ARC ULTRA soundbar and SONOS ACE HEADPHONES, just for my surroundsound movie experience.

Respuesta de Richer Sounds - Edinburgh
Very pleased with my purchase of an evo 150. Would like to say a big thank you to Bowie. Very nice man and very helpful.👍

Respuesta de Richer Sounds - Edinburgh
Excellent service at Edinburgh store, very knowledgeable and great prices. Thanks Tom and team

Respuesta de Richer Sounds - Edinburgh
I have been buying ALL my Hi-fi stuff from Richer Edinburgh since 1990. Built to last, so not much repeat business.
I needed new quality speaker cables & £50 later I got them. New member of staff (no badge yet) but very helpful.
Excellent knowledge & service.

Respuesta de Richer Sounds - Edinburgh

Respuesta de Richer Sounds - Edinburgh
Quick and easy process from start to finish, with good knowledge and advice from the store manager in Edinburgh, delivery service also in just a few days with good communication and pleasant and professional drivers

Respuesta de Richer Sounds - Edinburgh
Byron in the Chamber Street shop helped me pick out a new turntable and speakers for my first property.
They arrived in good time and his help ensured that my new house feels like home. Spinning records has been the great joy of my first week. Thanks Byron, his help was fantastic to ensure I got the right set up and I couldn't be happier.

Respuesta de Richer Sounds - Edinburgh

Respuesta de Richer Sounds - Edinburgh
Staff easy to deal with, very helpful with a later issue, ordering simple, delivery excellent, ordered on Tuesday delivered early Thursday, definitely would use again

Respuesta de Richer Sounds - Edinburgh
I found them helpful courteous and very knowledgeable. I unfortunately had to return my purchase and that was delt with empathy and understanding.
I would definitely shop there again and have no hesitation in recommending.
Thank you Craig for your help and understanding.

Respuesta de Richer Sounds - Edinburgh
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