We cannot fault the team in Eton. We are very appreciative of their help, guidance, advice and most of all their patience with, and understanding of two oldies. We are so happy with our new purcha... Ver más
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We cannot fault the team in Eton. We are very appreciative of their help, guidance, advice and most of all their patience with, and understanding of two oldies. We are so happy with our new purcha... Ver más
La empresa ha respondido
What a joy to deal with people like Duncan - nothing was too much - friendly, knowledgable and willing to help but without applying any sales pressure. His manager Kurt was equally helpful. A tho... Ver más
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As I’m getting older I’m not comfortable using the internet, so I phoned and spoke to Zac on telly Sales who put my mind at rest and made it all easy for me . The tv came as promised and at a reasonab... Ver más
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My wife suggested your company to me, having previously purchased a high quality speaker from the Guildford branch. I was impressed by the online introduction to staff members, which gave me confidenc... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
40 High Street, SL4 6BD, Eton, Reino Unido
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Very helpful telesales. Listened to my thoughts on the system I thought would be best for me and then explained a few options that might work better.
Very happy.
Great service.

Respuesta de Richer Sounds - Eton
I’m very happy with the service received and I would definitely recommend Richer Sounds.

Respuesta de Richer Sounds - Eton
Each time i visit the Eton branch of the store i receive consistently helpful service.

Respuesta de Richer Sounds - Eton
I dealt with Kurt, the store manager, who gave me a great deal on a LG OLED TV. Delivery and installation all done within one week of ordering- very happy customer. This is the second large TV I have bought from Richer Sounds and, quite frankly, they knock the competition out of the park.

Respuesta de Richer Sounds - Eton
Great service coupled with sound professional advice. Not at all pushy.
Good product range. Competitive pricing. On time delivery.

Respuesta de Richer Sounds - Eton
I am fairly certain I was 'that' annoying customer. You know, the one that orders a TV and a Manhattan Aero one day, then phones back the next and cancels the TV.
Duncan, you're a saint! Absolutely outstanding customer service, knowledge. Thank you for being so patient with me.
Richer Sounds in Eton are fantastic.

Respuesta de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton
Great customer service from both of the staff members , asked which item i required agreed with my choice of the Denon av receiver . The 6 year warranty is brilliant and delivery was arranged. The only problem was it was delivered a day earlier and just left on the door step unsigned for .

Respuesta de Richer Sounds - Eton
Helpful friendly service from Zack who helped us choose new headphones.

Respuesta de Richer Sounds - Eton
Good staff experience. Easy to get to. Good communication. Fast turnaround.

Respuesta de Richer Sounds - Eton
I did a lot of research before I decided which items to buy and it was easier to see them all in one place. Ordering was easy and delivered to the shop the next day. The guys in the shop were very friendly and carried my items to the car for me.

Respuesta de Richer Sounds - Eton
Very happy with service received from Eton branch.
Great help from start to finish

Respuesta de Richer Sounds - Eton
I originally spoke with James in the Eton branch who was super helpful. He should be commended for his customer service, and I am now very happy with my purchase

Respuesta de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton
Awesome customer service by Duncan, very helpful in every aspect of returns and replacing a television, 10/10.

Respuesta de Richer Sounds - Eton
Great service always, and it's great to know when you realise you are talking to experienced technicians. I have always liked to walk in to collect rather than get it delivered, as it gives me a chance to know more about my item.

Respuesta de Richer Sounds - Eton
Always great service and advice from these huys in Windsor

Respuesta de Richer Sounds - Eton
Definitely would recommend this shop to anyone who needs advice and honest opinions about everything to do with sound. We love our new speakers and definitely be back for any other acquisitions. Special thanks to Kurt and Zak for patience, honest advice and friendliness we received straight away. See you soon.

Respuesta de Richer Sounds - Eton
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