Richer Sounds - Eton Opiniones 

1135
•
TrustScore: 5 sobre 5

4,9

40 High Street, SL4 6BD Eton, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We cannot fault the team in Eton. We are very appreciative of their help, guidance, advice and most of all their patience with, and understanding of two oldies. We are so happy with our new purcha... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What a joy to deal with people like Duncan - nothing was too much - friendly, knowledgable and willing to help but without applying any sales pressure. His manager Kurt was equally helpful. A tho... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As I’m getting older I’m not comfortable using the internet, so I phoned and spoke to Zac on telly Sales who put my mind at rest and made it all easy for me . The tv came as promised and at a reasonab... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My wife suggested your company to me, having previously purchased a high quality speaker from the Guildford branch. I was impressed by the online introduction to staff members, which gave me confidenc... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(1135)

24.500 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very helpful telesales

Very helpful telesales. Listened to my thoughts on the system I thought would be best for me and then explained a few options that might work better.
Very happy.
Great service.

5 de septiembre de 2026
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Consistently good service

Each time i visit the Eton branch of the store i receive consistently helpful service.

3 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Wonderful experience

I dealt with Kurt, the store manager, who gave me a great deal on a LG OLED TV. Delivery and installation all done within one week of ordering- very happy customer. This is the second large TV I have bought from Richer Sounds and, quite frankly, they knock the competition out of the park.

3 de septiembre de 2026
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Good retail experience.

Great service coupled with sound professional advice. Not at all pushy.
Good product range. Competitive pricing. On time delivery.

2 de septiembre de 2026
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

I am fairly certain I was 'that'…

I am fairly certain I was 'that' annoying customer. You know, the one that orders a TV and a Manhattan Aero one day, then phones back the next and cancels the TV.

Duncan, you're a saint! Absolutely outstanding customer service, knowledge. Thank you for being so patient with me.

Richer Sounds in Eton are fantastic.

3 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Great local store

Great customer service from both of the staff members , asked which item i required agreed with my choice of the Denon av receiver . The 6 year warranty is brilliant and delivery was arranged. The only problem was it was delivered a day earlier and just left on the door step unsigned for .

22 de agosto de 2026
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great service from Zak

Helpful friendly service from Zack who helped us choose new headphones.

29 de agosto de 2026
Opinión espontánea
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 4 estrellas sobre 5

Good staff experience

Good staff experience. Easy to get to. Good communication. Fast turnaround.

17 de agosto de 2026
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thank you for the feedback, and for the positive review.

We hope you enjoy the new purchase!

The Customer Experience team

Valorada con 5 estrellas sobre 5

I did a lot of research before I…

I did a lot of research before I decided which items to buy and it was easier to see them all in one place. Ordering was easy and delivered to the shop the next day. The guys in the shop were very friendly and carried my items to the car for me.

18 de agosto de 2026
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Very happy with service received from…

Very happy with service received from Eton branch.
Great help from start to finish

16 de agosto de 2026
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

I originally spoke with James in the…

I originally spoke with James in the Eton branch who was super helpful. He should be commended for his customer service, and I am now very happy with my purchase

17 de agosto de 2026
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, caring and knowledgeable.

10 de agosto de 2026
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Awesome customer service by Duncan

Awesome customer service by Duncan, very helpful in every aspect of returns and replacing a television, 10/10.

16 de agosto de 2026
Opinión espontánea
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Great service always

Great service always, and it's great to know when you realise you are talking to experienced technicians. I have always liked to walk in to collect rather than get it delivered, as it gives me a chance to know more about my item.

7 de agosto de 2026
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Definitely would recommend this shop to…

Definitely would recommend this shop to anyone who needs advice and honest opinions about everything to do with sound. We love our new speakers and definitely be back for any other acquisitions. Special thanks to Kurt and Zak for patience, honest advice and friendliness we received straight away. See you soon.

31 de julio de 2026
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thanks for your kind review, we look forward to your next visit.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más