Richer Sounds - Exeter Opiniones 

3126
•
TrustScore: 5 sobre 5

4,9

89-91 Sidwell Street, EX4 6PH Exeter, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great in person at your exter store. My kids had a great time on the F1 simulator whilst we discussed and bought some new speaker with Peter. Your showroom staff member Peter has great knowledge and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently purchased from Richer Sounds and was extremely impressed with the service. The staff were friendly, welcoming, and very knowledgeable, taking the time to answer all my questions and provide... Ver más

Valorada con 5 estrellas sobre 5

Usual great interaction with Richer Sounds staff prior to purchase. Very pleased with my subsequent purchase from them - great price and excellent guarantee period. Delivery adjusted to suit my requir... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had asked to be able to audition two turntables which I had shortlisted , with the advice of staff at Exeter over the phone. On arrival I was taken to the dem. room where the turntables had been set... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(3126)

24.562 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The staff and the manager was great

The staff and the manager was great
Nothing was a problem for them and very engaging
Helpful but not over pushy

25 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

always good

always good, service

24 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thank you for your wonderful feedback

Valorada con 4 estrellas sobre 5

Very pleased

Very pleased with the assistance I received on the telephone to the Exeter shop. TV I was looking for was out of stock for next day delivery but I was recommended a slightly more expensive make. Received it next day and delighted with it! The only reason I haven’t given 5 stars is that I had to ring again to chase the email receipt.

23 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for the generally positive feedback and great to hear you are happy with the purchase of course! Apologies that the receipt was not received when you made the purchase however, you shouldn't have had to chase this, and we will raise with the store.

Best wishes

The Customer Experience Team

Valorada con 5 estrellas sobre 5

Being able to audition in my own home a…

Being able to audition in my own home a game changer. Your demonstration studio is valuable but testing with home acoustics and the rest of my setup is the real deal

23 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Nick was very helful at your Exeter…

Nick was very helful at your Exeter branch. delivery fast and efficient, pleased with tv.

18 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

100%

Helpful advice and brilliant service from start to finish from Pete at Richer Sounds. Nothing was too much trouble.

14 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Excellent

Excellent service from helpful, knowledgeable staff.

17 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Exeter branch.I recently purchased a Samsung Q990F…

I recently purchased a Samsung Q990F sound bar using click and collect.The staff at the Exeter branch rang me when it was in and told me of the parking behind the shop.The person that served me was polite and helpful.He helped me carry the heavy box to the car.Good service.

17 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

the only place to buy

the only place you should purchase your tv from
staff that know what there selling 6 year guarantee free delivery whats not to like

15 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

First time customer

Excellent price; really knowledgeable, friendly and helpful staff made the buying experience easy. Delivery driver also on point. Box was damaged on arrival but he explained he would report it and we received a follow up from the courier firm ensuring the TV was okay.

14 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Helpful staff and courteous

Helpful staff and courteous, even though just a small accessory purchase.

13 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great customer service and very…

Great customer service and very knowledgeable regarding the product they are selling. Steve was first class in his interaction with us and was so helpful.

12 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

had a problem with my amp

had a problem with my amp. it was exchanged immediately without any fuss. Also a very friendly and helpful frontline.

7 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

A lot of help

A lot of help, my electrician fitted the bracket and said what will you do if they don't help with the TV and speakers. I said I would pray at the shik mosque, that was his last client. My mate from richer sounds came around and fitted the TV and speakers to the wall brackets. I am 62 years old and would have been impossible on my own. Enjoyed England qualifying for the semi final and the men's final at Wimbledon. Many thanks Martin

6 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

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