Richer Sounds - Glasgow Opiniones 

5036
TrustScore: 5 sobre 5

4,9

57 Jamaica Street, G1 4NN Glasgow, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Simon, the member of staff at Glasgow Richer Sounds, quickly dealt with my query relating to the purchase of an Astell&Kern SP3000T Digital Audio Player. He telephoned back to confirm the price and d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Long term customer and richer sounds continue not to disappoint and live up to my high expectations Great prices , great service and (In the past ) great customer service No bullshit just a goo... Ver más

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Valorada con 5 estrellas sobre 5

Simon our salesperson was very informative about the item and showed all the features with great patience. He also advised of a deal that was available. He did not pressure in any way. The product ( A... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Helpful and knowledgeable member of staff. Good to talk to someone rather than only looking on internet. The option of collecting from shop or a free delivery useful ( chose collection). Out of sto... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(5036)

24.895 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I advise going in store to buy

The listening room is an essential part of selecting what you want for the sound you need if like me you are no expert. The in store help and advice to get you where you need to be is fantastic. I found my sound and I'm very happy.

11 de julio de 2026
Logotipo de Richer Sounds - Glasgow

Respuesta de Richer Sounds - Glasgow

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, knowledgeable assistant, who was able to answer all my questions. Delivery on time and straightforward.

12 de julio de 2026
Logotipo de Richer Sounds - Glasgow

Respuesta de Richer Sounds - Glasgow

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

The technical team in Glasgow were…brilliant

The technical team in Glasgow were superb

However the delivery experience was an absolute nightmare

The delivery experience is one of the worst I have ever encountered

12 de julio de 2026
Logotipo de Richer Sounds - Glasgow

Respuesta de Richer Sounds - Glasgow

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great experience at Richer sounds…

Great experience at Richer sounds Glasgow very helpful,listened to what your are looking for giving good advice and let you listening to different options delivered on time.
New speakers and turntable sound is brilliant

11 de julio de 2026
Logotipo de Richer Sounds - Glasgow

Respuesta de Richer Sounds - Glasgow

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Ordered over phone to store

Ordered over phone to store, staff were amazing worked with me and allowed me to make my purchase smoothly and I hung up feeling I was treated really fairly and with consideration as a customer. I criticised Richersounds many years ago out of my impatience but would like to point out I was wrong and they were right. This company has went beyond my expectations so many times, so sorry for getting it wrong and thanks for the amazing service.

11 de julio de 2026
Logotipo de Richer Sounds - Glasgow

Respuesta de Richer Sounds - Glasgow

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

A satisfied customer

Spoke to Simon at Glasgow requesting a change to one of the “bundles”. He got my order processed quickly, getting me exactly what I wanted. The entire order arrived the following day. Absolutely no blame to Simon, but I ordered the wrong receiver. I thought the X2850H had an FM Tuner and only once I was hooking up the connections did I spot there was nowhere for an antenna to plug in. I re-read the description again and found where I’d gone wrong. It’s no big deal as all the stations I regularly listen to are available from the TuneIn app.
I’m very happy with the purchase and with Richer Sounds’ service.

8 de julio de 2026
Logotipo de Richer Sounds - Glasgow

Respuesta de Richer Sounds - Glasgow

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, so helpful and patient with my elderly father with severe hearing problems. Would highly recommend. Thank you Jordan and Tom

6 de julio de 2026
Logotipo de Richer Sounds - Glasgow

Respuesta de Richer Sounds - Glasgow

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Spot on

Spot on. Fast delivery. Sorted minor issue promptly. Recommended.

23 de junio de 2026
Logotipo de Richer Sounds - Glasgow

Respuesta de Richer Sounds - Glasgow

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Fabulous knowledgeable staff

Fabulous knowledgeable staff, nothing was a bother.

7 de julio de 2026
Logotipo de Richer Sounds - Glasgow

Respuesta de Richer Sounds - Glasgow

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great service again.

Great service again from Richer Sounds.

5 de julio de 2026
Logotipo de Richer Sounds - Glasgow

Respuesta de Richer Sounds - Glasgow

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

That personal touch

That personal touch, was given great advice. Got what I needed at a great price. Simon was very good

3 de julio de 2026
Logotipo de Richer Sounds - Glasgow

Respuesta de Richer Sounds - Glasgow

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Brilliant as always personal and…

Brilliant as always personal and straightforward service from decent people - it's so rare to find nowadays. Always my first choice.

29 de junio de 2026
Logotipo de Richer Sounds - Glasgow

Respuesta de Richer Sounds - Glasgow

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Very friendly staff member. Would highly recommend!

7 de julio de 2026
Logotipo de Richer Sounds - Glasgow

Respuesta de Richer Sounds - Glasgow

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Perfect item, lovely staff

Perfect item, lovely friendly communication, jolly store staff. Wouldn’t go anywhere else.

5 de julio de 2026
Logotipo de Richer Sounds - Glasgow

Respuesta de Richer Sounds - Glasgow

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 4 estrellas sobre 5

Record player not working but sorted quickly

Had a record player delivered to the house, but the turntable didn’t work. After a handful of emails to manufacturer they agreed it was faulty and suggested I take it back to the store, or could be delivered, and it would be fast-tracked- agreed to pick it up in store (Glasgow), meant to be on Tuesday (after emails ended Saturday) but got a call from store on the Monday to tell me it was in. Since the fault was not visible with the last one I asked for it to be checked, and they confirmed fine on a call back to me 5 minutes later. Oh and was given £30 of a discount (about 15%). Happy in the end.

4 de julio de 2026
Logotipo de Richer Sounds - Glasgow

Respuesta de Richer Sounds - Glasgow

Thank you for leaving us a review, we're sorry that there issues with your first turntable of course, although it's good to read you are now happy. Please do contact the store directly should you need any further help.

The Customer Experience team

Valorada con 5 estrellas sobre 5

Deal with in confidence

These guys are the best to deal with. Really know there stuff and go above and behond

3 de julio de 2026
Logotipo de Richer Sounds - Glasgow

Respuesta de Richer Sounds - Glasgow

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Richard Sounds is a truly wonderful…

Richard Sounds is a truly wonderful company. We have always as a family bought from the above.last month one of my nephews noticed our Samsung 75”TV picture was not as sharp. Spoke to the manager in Glasgow store who informed me we were still in warranty by One month of a Six year term ! he arranged for TV to be checked and picked up back by company called TVR the back lights were replaced and TV is as good as new.We have never had to use this facility but on this rare occasion we did and it was stress free. Thanks again Richer Sounds. John (Glasgow)

29 de junio de 2026
Logotipo de Richer Sounds - Glasgow

Respuesta de Richer Sounds - Glasgow

Thanks for your feedback, great to read you were happy with our service.

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