Richer Sounds - Hull Opiniones 

2177
TrustScore: 5 sobre 5

4,9

88-90 Prospect Street, HU1 3RT Hull, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

When deciding to upgrade your HiFi, you can read many magazines, but in the end listening to the options is the only way to make the personal choice. To this end, the Richer Sounds team in Hull, under... Ver más

Valorada con 5 estrellas sobre 5

I bought my new TV over the phone and was very impressed with the service I received. The advisor Tony was friendly, polite, and extremely helpful throughout the whole process, took the time to answe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visited the store today with a potential issue with my recently purchased Amp. Paul and Joey tested the amp, and helped me trouble shoot the problem. Outstanding service, we’d highly recommend the sto... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(2177)

24.702 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We went in for a cd player and was…

We went in for a cd player and was advised to get a blu ray player instead as you have the best of both worlds with dvd's as well. we are well happy with our purchase. thank you again Richer Soundsr

7 de enero de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Searching for a Soundbar

Callum spent a long time finding the right soundbar for me and made what could have been a daunting experience easy and pleasant.

7 de enero de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Helpful friendly store visit

The help and advice I received from the chap taking care of the purchase. Looked at alternatives too. Great experience.

8 de enero de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Very knowledgable and enthusiastic…

Very knowledgable and enthusiastic staff offered impartial advice and guidance. They took time to assess my preferences before suggesting a product that suited my needs. The range of brands over a wide range of budgets on offer gave great flexibility choice.

7 de enero de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Outstanding customer service

Outstanding customer service, very knowledgeable and extremely helpful staff.

3 de enero de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

My go to shop for TV and Wifi

I always gravitate to Richer Sounds when I am in the market for a new TV or Wifi purchase. In my view the staff are very knowledgeable compared to many high street retailers and I have always felt I have had a good deal.

15 de noviembre de 2025
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Tv purchase

All my questions answered,given choice of tv's to suit
my needs,and no pressure to buy. Very helpful staff.
Will certainly use Richer Sounds again.

2 de enero de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Great customer service.

Great customer service.
They care about what you want and how to use what you purchase and also great after sales service.
Would definitely buy again in future.

8 de noviembre de 2025
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Fabulous

Fantastic service cannot fault, television arrived before delivery date. Highly recommend

30 de diciembre de 2025
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Excellent customer service

I was purchasing my first smart TV and needed advice about which one to choose. I got lots of help and felt listened to and guided to the right one for me. I wanted my TV delivered and set up and arranged this with the shop. There was a misunderstanding about the arrangements made however and a small delay occurred. I spoke to customer services who were very responsive and apologised. They really care that their customers have a good experience shopping at Richer Sounds and kept in touch with me to rectify the issue. I will definitely shop there in the future.

30 de diciembre de 2025
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Dear Mrs Boillat,

Thank you for the feedback although I was terribly sorry to read about the mix ups and poor communication which sounds pretty dreadful.

Whilst I'm pleased that the TV is now installed and you are happy, we of course take negative feedback seriously and will investigate ASAP with the store to find out what happened plus contact you to put matters right.

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valorada con 5 estrellas sobre 5

A very big thank you to Paul store…

A very big thank you to Paul store manager.We had purchased a TV,some 3months previously.Unfortunately the set seemed to keep having problems.After contacting the store in Hull,who were always so helpful and polite,the set was replaced on New Years Eve.Paul delivered the set himself,and installed it.We feel this goes over and above,normal customer service.We will certainly recommend to others.

31 de diciembre de 2025
Opinión espontánea
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Very professional and helpful staff

Very professional and helpful staff, didn't have item in stock to take away but had a demo version for me to look at, ordered and delivered next day - Saturday! and last weekend before Christmas. A complete change from the usual electronics stores. Great price and much cheaper than others, plus 6 years guarantee included, so all in all great service.

26 de diciembre de 2025
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great service

Went in to buy a sonos beam, they had sold the last one that morning, but got me one sent out from the main warehouse quickly.

28 de diciembre de 2025

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