Very good advice, much patience as there was a glitch on my phone during payment, sorted efficiently. Bought the more expensive model (Pro ject Debut Carbon Evo 2) as figured I could have hunted for t... Ver más
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Very good advice, much patience as there was a glitch on my phone during payment, sorted efficiently. Bought the more expensive model (Pro ject Debut Carbon Evo 2) as figured I could have hunted for t... Ver más
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Fantastic service & advice from Richer Sounds in Leicester. We've used this shop multiples times and no matter who we've dealt with the quality of the service and the advice (i.e. what to buy & what n... Ver más
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Great customer service by James, rare these days! We felt genuinely listened to, everything was explained really well and we were really happy with our purchase, especially the great quality and pric... Ver más
La empresa ha respondido
Excellent service from the guys in Leicester. I had ordered online for click-and-collect. But due to a change in work schedules, I needed to get my order redirected from Leicester up to the Newcast... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
163 London Road, LE2 1EG, Leicester, Reino Unido
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Richard was excellent at talking through the various options, very knowledgeable and interested in the products and what they were intended for. Also proposed a very helpful solution regarding a replacement product, the whole experience was very positive. The service was excellent and my son is delighted with the headphones.

Respuesta de Richer Sounds - Leicester
Fantastic service & advice from Richer Sounds in Leicester. We've used this shop multiples times and no matter who we've dealt with the quality of the service and the advice (i.e. what to buy & what not to buy) had been exceptional. We do not go anywhere else.

Respuesta de Richer Sounds - Leicester
Great customer service by James, rare these days!
We felt genuinely listened to, everything was explained really well and we were really happy with our purchase, especially the great quality and price

Respuesta de Richer Sounds - Leicester
Very good advice, much patience as there was a glitch on my phone during payment, sorted efficiently. Bought the more expensive model (Pro ject Debut Carbon Evo 2) as figured I could have hunted for the cheaper end of line model but always trust Richer Sounds. Very happy with purchase! And special shout to Levi who dealt with the purchase…

Respuesta de Richer Sounds - Leicester
Simple process; I collected from the store - friendly staff.
Item was there at the time specified and the whole process from "ask" to "receipt" was speedy.

Respuesta de Richer Sounds - Leicester
Whoever you speak to at Leicester store are very helpful and friendly. Nothing is too mch trouble and very patient

Respuesta de Richer Sounds - Leicester
Very helpful & had plenty of time for me to choose what was the best option for me

Respuesta de Richer Sounds - Leicester
Excellent service from the guys in Leicester. I had ordered online for click-and-collect. But due to a change in work schedules, I needed to get my order redirected from Leicester up to the Newcastle branch.
Jason was able to intercept the delivery in Leicester and arranged for my order to be shipped overnight, for me to collect in Newcastle the following day. A fine example of best-in-class customer service. Thank you!

Respuesta de Richer Sounds - Leicester
Paul and Levi provided fantastic support and a great customer experience.

Respuesta de Richer Sounds - Leicester
Sales staff were excellent, and knew what they were talking about, unlike staff at other electrical stores.
Added to this, the pricing was very good

Respuesta de Richer Sounds - Leicester
Wonderful refurbished product offered at a great price. Service at branch was excellent, as usual. Item. was reserved quickly for me, collection was not rushed, and advice was helpful.

Respuesta de Richer Sounds - Leicester
Great service and product knowledge. They went above and beyond for my son's 18th birthday present.

Respuesta de Richer Sounds - Leicester
As ever, the staff (Levi in particular!) were welcoming, helpful and ready to put themselves out. I wouldn’t buy HFi anywhere else.

Respuesta de Richer Sounds - Leicester

Respuesta de Richer Sounds - Leicester
Repeat customer purely because of excellent product knowledge, price and availability.
First class service.

Respuesta de Richer Sounds - Leicester
The staff go out if the way to get the best for my set up and what i need, not even pushing the expensive items but what would suit me best. My first stop for anything, even just advice. Spot on.

Respuesta de Richer Sounds - Leicester
Very knowledgeable staff. Very helpful, kind and polite.

Respuesta de Richer Sounds - Leicester
Helpful , professional and trusted brand. Helped me out to the car with purchase. Friendly atmosphere in store.

Respuesta de Richer Sounds - Leicester
We bought an internet Hisense Tv with Levi taking us through the process his knowledge was simply incredible what a nice friendly guy and a great buying experience!!

Respuesta de Richer Sounds - Leicester
Wanted some noise cancelling headphones for a long haul flight that would link with plane via Bluetooth or wired. Richard sorted me out with a pair that should do the job and not at a silly price.

Respuesta de Richer Sounds - Leicester
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