Very good advice, much patience as there was a glitch on my phone during payment, sorted efficiently. Bought the more expensive model (Pro ject Debut Carbon Evo 2) as figured I could have hunted for t... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Very good advice, much patience as there was a glitch on my phone during payment, sorted efficiently. Bought the more expensive model (Pro ject Debut Carbon Evo 2) as figured I could have hunted for t... Ver más
La empresa ha respondido
Great customer service by James, rare these days! We felt genuinely listened to, everything was explained really well and we were really happy with our purchase, especially the great quality and pric... Ver más
La empresa ha respondido
Fantastic service & advice from Richer Sounds in Leicester. We've used this shop multiples times and no matter who we've dealt with the quality of the service and the advice (i.e. what to buy & what n... Ver más
La empresa ha respondido
Excellent service from the guys in Leicester. I had ordered online for click-and-collect. But due to a change in work schedules, I needed to get my order redirected from Leicester up to the Newcast... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
163 London Road, LE2 1EG, Leicester, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Had some great advice when upgrading my turntable. Of course, don’t leave the shop without buying!
Great service as per usual

Respuesta de Richer Sounds - Leicester
The shop was quite busy so had to wait quite a while to be seen by a member of staff.
I was really pleased with the level of service, the member of staff was very knowledgeable and helped me decide on what I was looking for.

Respuesta de Richer Sounds - Leicester

Respuesta de Richer Sounds - Leicester

Respuesta de Richer Sounds - Leicester
Very helpful and knowledgeable staff. Nothing was too much trouble. After sales support is excellent. Definitely recommend.

Respuesta de Richer Sounds - Leicester
Levi was extremely helpful and very knowledgeable it made my experience of purchasing my deck very straight forward and his advice was second to none especially setting my new deck up

Respuesta de Richer Sounds - Leicester
I phoned the nearest store to me, ordered my goods, received splendid over the phone service and was informed of how everything would work, and it did.
Absolutely first class.

Respuesta de Richer Sounds - Leicester
The service i received in the shop was excellent from Levi in your Leicester branch. I did however receive a 55 inch tv instead of a 50 inch television and was worried that it wouldn’t fit fortunately it has gone in ok although it does go over the window ledge a bit but still looks fine. I am very pleased with the sound and picture quality of the top of the range Hisense tv that I have purchased. Hope I’m still pleased in a years time. Thanks for all your help. Well done

Respuesta de Richer Sounds - Leicester
Friendly, informed and professional advice.
A pleasant experience with excellent customer service
Thank you Richard

Respuesta de Richer Sounds - Leicester
Perfect service. James helped me in my purchase, and couldn’t have been more helpful. Excellent service.

Respuesta de Richer Sounds - Leicester
Brilliant Customer Service, went out of their way to help. Will be using Richer Sounds again, hopefully many times!

Respuesta de Richer Sounds - Leicester
Richer sounds are always at the top of their game. That’s why I keep going back

Respuesta de Richer Sounds - Leicester
Excellent service as always very knowledgeable and helpful.

Respuesta de Richer Sounds - Leicester
Great experience, super helpful staff in store. Levi's a great guy and a credit to the company. It's customer service like this that keeps us coming back.

Respuesta de Richer Sounds - Leicester
Amazing service as always from Richer Sounds. That's why I always use them. Above and beyond.

Respuesta de Richer Sounds - Leicester
An excellent service. Welcoming by the staff and knowledgeable. The price was as good and better than anywhere else.

Respuesta de Richer Sounds - Leicester
Paul was great to deal with.
Very helpful throughout the process.
Would have loved to provide 5 stars but unfortunately there was an issue with delivery which in turn delayed our install.

Respuesta de Richer Sounds - Leicester
First class telesales. Spoke to someone who listened to what I wanted, communicated well, made an appropriate amount of small talk while we were sorting things out, facilitated an introductory VIP discount, and gave me an accurate estimate on delivery. (Which was actually bettered.)

Respuesta de Richer Sounds - Leicester
Went into the Leicester branch with a basic idea of what I wanted in terms of hifi. After spending some considerable time with Jason I now have an amazing set up at home where I can listen to my vinyl and hear things I have never noticed before. Really pleased with the advice given to me and for Jason being able to interpret what I required and also keeping roughly to my budget. Shall definitely be back later in the year when I want to upgrade my turntable.

Respuesta de Richer Sounds - Leicester
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.