Richer Sounds - Liverpool Opiniones 

2961
•
TrustScore: 5 sobre 5

5,0

1-5 Berry Street, L1 9DF Liverpool, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The company does EVERYTHING well. The recruitment procedure seems to constantly attract people who are great communicators, expert in their product knowowledge, generous and patient in the advice the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Im a long standing customer of RS but now live 50 miles from my nearest store. On a few days break to Liverpool, finalising my choice of a new premium TV, after months of research, i went to the sho... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have used Richer Sounds for many, many years. I believe they are the best audio and TV specialists on the high street. My local store in Liverpool has some of the most professional and helpful staff... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was a seamless hassle free experience from start to finish. Popped into the shop asked for the tv I wanted paid and left within 10 mins max. Free delivery three days later with great courier commun... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(2961)

24.500 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Absolutely outstanding service

Absolutely outstanding service. The people in the shop listened to what we wanted and advised accordingly. They didn't pressure us to pick the most expensive items (even when I asked what combination they would choose if they were buying it. I asked about the most expensive speakers in the shop and they guided me away from them as they would not be suitable for the room size/style we wanted. It is service like that that builds confidence!

They took time to discuss the music that would be listened to and then select the items that would work well together. An experience that has given me the knowledge that the next piece of audio/visual equipment we go for will also come from Richer Sounds. Can't recommend the service highly enough.

26 de septiembre de 2026
Logotipo de Richer Sounds - Liverpool

Respuesta de Richer Sounds - Liverpool

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Went in for a replacement stylus

Went in for a replacement stylus, which they had in stock, but was actually looking for an upgrade, which they said would be in by Tuesday. After checking online, I was told I could have one delivered the following day at no cost. Very happy.

25 de septiembre de 2026
Logotipo de Richer Sounds - Liverpool

Respuesta de Richer Sounds - Liverpool

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Fantastic and very personal service.

Fantastic and very personal service.
I chose to collect my purchase from the Liverpool store where the service was superb.
Friendly helpful & professional service, second to none.
I highly recommend Richer Sounds, especially the Liverpool store.

24 de septiembre de 2026
Logotipo de Richer Sounds - Liverpool

Respuesta de Richer Sounds - Liverpool

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Salesman helpful

Salesman helpful, but said the Cambridge amp didnt come with a remote, which I find useful as I am disabled and largely sofabound. Imagine my delight when I found the remote in the box!

23 de septiembre de 2026
Logotipo de Richer Sounds - Liverpool

Respuesta de Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Great speakers and service

After being very disappointed by Dali Kupid speakers, swapped them for Wharfedale Diamond 12.1i's on recommendation of Justin at RS Liverpool he sorted everything out for me seamlessly, got the new speakers delivered next day and Wow! Can't imagine better anywhere near the price - great speakers and great service

23 de septiembre de 2026
Logotipo de Richer Sounds - Liverpool

Respuesta de Richer Sounds - Liverpool

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

MP3 Player

Friendly, professional and great knowledge. The way they advised me, made it easy to choose the best product for my needs.

22 de septiembre de 2026
Logotipo de Richer Sounds - Liverpool

Respuesta de Richer Sounds - Liverpool

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

I have already sent an email to…customer services

I have already sent an email to customer service praising the excellent service that I received fro the staff at the Liverpool Berry Street store. A refreshing old school experience in today’s awful UK shopping experience.

21 de septiembre de 2026
Logotipo de Richer Sounds - Liverpool

Respuesta de Richer Sounds - Liverpool

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

As good as it gets.

Needed a new TV (I had just bought some speaker stands of them but asked for advice on which TV to buy). The one that they recommended is fabulous. I've been buying my Hi Fi from them for years and also my last couple of televisions from Richer Sounds because they know their business really well, offer great advice and assistance, prices are good and the after care is superb. Simply the top as far as I'm concerned.

21 de septiembre de 2026
Logotipo de Richer Sounds - Liverpool

Respuesta de Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

My life is richer for shopping at richer sounds se was the price

First of course was the price, then the cover then the efficiency of the service an professionalism of the staff , I have always shopped at Richer sounds for years now ,and have always considered them as one of the best if not thee best in Liverpool

20 de septiembre de 2026
Logotipo de Richer Sounds - Liverpool

Respuesta de Richer Sounds - Liverpool

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

As always, great service

As always, just friendly, knowledgeable and professional staff. This is becoming rare in most shops. Always a pleasure to shop here.

19 de septiembre de 2026
Logotipo de Richer Sounds - Liverpool

Respuesta de Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Very understandings with a return I had…

Very understanding with a return I had to make. All done without any fuss.

18 de septiembre de 2026
Logotipo de Richer Sounds - Liverpool

Respuesta de Richer Sounds - Liverpool

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Incomparable service with a smile.

The service at Richer Sounds has always been head and shoulders above that of other retailers. Having recently bought quite a humble television which we failed to set up, we've had two visits from Stuart who showed great patience and approachability in the face of our incompetence and launched us successfully into the world of digital TV.

24 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Liverpool

Respuesta de Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Liverpool store 5*

Ordered TV for click and collect from Liverpool store. Got a phone call shortly afterwards to confirm it was ready. Really helpful, carried the TV to the car for me - typical Richer Sounds customer service!

16 de septiembre de 2026
Logotipo de Richer Sounds - Liverpool

Respuesta de Richer Sounds - Liverpool

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Richer Sounds is great!

Great products! Great customer service! I highly recommend Richer Sounds!!!

15 de septiembre de 2026
Logotipo de Richer Sounds - Liverpool

Respuesta de Richer Sounds - Liverpool

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

This is the third item that I've bought…

This is the third item that I've bought from Richer Sounds and I'm delighted as usual. Great prices, great service and quality products, no doubt they'll be seeing me again.

14 de septiembre de 2026
Logotipo de Richer Sounds - Liverpool

Respuesta de Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Excellent customer service

Arrived earlier than expected, quality product and excellent customer service experience when looking to purchase

13 de septiembre de 2026
Logotipo de Richer Sounds - Liverpool

Respuesta de Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Professional services

Professional services

11 de septiembre de 2026
Logotipo de Richer Sounds - Liverpool

Respuesta de Richer Sounds - Liverpool

Thanks for your 5 star review, we look forward to seeing you again next time

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