The company does EVERYTHING well. The recruitment procedure seems to constantly attract people who are great communicators, expert in their product knowowledge, generous and patient in the advice the... Ver más
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The company does EVERYTHING well. The recruitment procedure seems to constantly attract people who are great communicators, expert in their product knowowledge, generous and patient in the advice the... Ver más
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Im a long standing customer of RS but now live 50 miles from my nearest store. On a few days break to Liverpool, finalising my choice of a new premium TV, after months of research, i went to the sho... Ver más
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I have used Richer Sounds for many, many years. I believe they are the best audio and TV specialists on the high street. My local store in Liverpool has some of the most professional and helpful staff... Ver más
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It was a seamless hassle free experience from start to finish. Popped into the shop asked for the tv I wanted paid and left within 10 mins max. Free delivery three days later with great courier commun... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1-5 Berry Street, L1 9DF, Liverpool, Reino Unido
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They provide very friendly, honest and professional sales service and repair service second to none

Respuesta de Richer Sounds - Liverpool
Great service from Liverpool Richer Sounds Staff, much appreciated

Respuesta de Richer Sounds - Liverpool
Great personal advice. Really listened to my requirements. Always first port of call for music/sounds equipment. Thank you.

Respuesta de Richer Sounds - Liverpool
Ordering what I wanted was easy. Collecting it from the store was simple and quick; I was in and out - even having the door held open for me - in under five minutes. Staff pleasant, friendly - no change there, to be honest. Also, I knew what I'd ordered was good because Richer Sounds sold it. :) My purchase - desk top speakers - are really good; I'm very pleased with them and consider it a damn good purchase.

Respuesta de Richer Sounds - Liverpool
Brilliant service, really knowledgeable. Wouldn't ever go anywhere else!

Respuesta de Richer Sounds - Liverpool
Such an easy and pleasant buying experience, and outstanding customer service
My Monitor Audio Silver 7G speakers were an ex demo pair, but apart from some small cosmetic issues, they were almost as good as new, and came in all their original packing
It’s their sound quality and stunning manufacturing design that made them a fabulous purchase
The sound and detail, especially in the mid range is breathtaking, and their built to last many years of use
So all in all, I’m a very satisfied and extremely happy customer, and rest assured I will be buying from them in the future

Respuesta de Richer Sounds - Liverpool
The puchase online and delivery was efficrnt. Happy with product. Just like to say prior to purchase visiting Richer sounds liverpool gave me the info and advice needed to make decision and 6yr guarantee is fab. Thanks to staff liverpool store friendly advise without sales patter. Tv and sound system is superb!

Respuesta de Richer Sounds - Liverpool
Having made do with Amazon Echos for too long, we found the Richer Sounds website really helpful in getting a good sense of the different options and price levels of a decent sounds system. I was given clear advice when I phoned and the ordering process was really smooth. Delivery was quick. And, most importantly, we now have an amazing sounds system and are enjoying listening to our CD collection again!

Respuesta de Richer Sounds - Liverpool
Great customer service from the Liverpool store, over the phone and in store - highly recommend

Respuesta de Richer Sounds - Liverpool
Excellent advice I should have listened to first time. Great customer service. Thank you Stuart.

Respuesta de Richer Sounds - Liverpool
Initially I was frustrated at my purchase which is unusual as I have bought from Richer Sounds a number of times but a very swift phone call from Diego the store manager solved my issue and prior to this he could not do enough to help me resolve it. The employees in this company Diego and his colleagues are a credit and I will continue to shop here there a re a lot of companies that could learn a lot about customer service from this very very good company

Respuesta de Richer Sounds - Liverpool
I have had the pleasure of buying audio and TV products from Richer Sounds in the past and I recently needed some new speakers for my system, so I immediately thought of them. The customer service is great. The shop in Liverpool has a cosy sound room to test out equipment and the guys are very knowledgeable, so it was a good experience all round (and so were the speakers!) I wouldn't hesitate to use or recommend them again. Good work, lads.

Respuesta de Richer Sounds - Liverpool
As always great service , my go to for anything audio and visual , highly recommended and knowledgeable if your unsure 👏😃

Respuesta de Richer Sounds - Liverpool
Ordered on website on the Friday expecting to pick it up next working day in store, Saturday. Website did not advise that due to the contract with DPD they don't do store deliveries on weekends. If I knew this I would've just arranged for home delivery, due to the fact the store shuts at 5pm on weekdays and well, everyone else works to that time too, which would mean only available time to pick up would be the following Saturday. However luckily I was able to leave work early on the Monday and rush to the store before it shut at 5. The website needs to make it clear that store delivery does not include weekends. Now that aside, the lads at the store were fantastic when I picked it up, helping carry the speakers, they were large, out to the car. So to sum up, staff brilliant, website needs to be more clear about the delivery to store option.

Respuesta de Richer Sounds - Liverpool
I had convrrsation with aguy called Stewart in Liverpool was very helpfull
I received free delivery 6yesr waranty o tb i purchased delivered on dsy requested all went good receit and guarantee delivery to email within 1 hour or less cant fault

Respuesta de Richer Sounds - Liverpool
Excellent service and good staff. Delivery quick and on time.

Respuesta de Richer Sounds - Liverpool
You know you're going to get a first class service when dealing with Richer Sounds - I personally don't bother going anywhere else.

Respuesta de Richer Sounds - Liverpool
The staff were very helpful, including when I had to phone to ask for some technical assistance. Very pleased with the amp I bought. Great to be able to shop on the high street for hifi separates.

Respuesta de Richer Sounds - Liverpool
I made my order to be collected in the Liverpool store. The whole process was simple and I received a call from the shop when my order was ready to be collected.

Respuesta de Richer Sounds - Liverpool
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