Richer Sounds - Manchester Opiniones 

1382
TrustScore: 5 sobre 5

4,9

268 Deansgate, M3 4JB Manchester, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I purchased on-line and opted to collect from store, I found the product description to be honest and clear and the price to be better than that available on Amazon. The purchase was clearly communica... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Looking for speaker wall brackets, and having seen something on the Richer Sounds website that might meet my needs, I called in on the off chance that I'd be able to look at them. The staff member (so... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from Richer Sounds Manchester. Matt was brilliant from start to finish—friendly, knowledgeable and genuinely interested in helping me choose the right record deck, without any pres... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

People are your strength but you need better systems. Jeff from telesales gave me a fairly good offer on a higher shelf CD player but when sent a link to pay, after my bank's block on the card re... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1382)

25.159 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The headphones are brilliant

The headphones are brilliant. The app lets you EQ the sound I like very much recommended. The only fly in the ointment is DPD. I dread deliveries from them. This time was no different. The driver took one look a the flats and drove straight passed. I then had to go and collect from a shop. Despite the fact I was at home and never left the flat. I paid for home delivery. Please stop using DPD as they couldn't a cold in the middle of a Pandemic.

25 de marzo de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Sam really helped us out

Sam really helped us out. The staff were really keen to help and had great technical knowledge. Very impressed with the new turntable and the advice at richer sounds Manchester

13 de febrero de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Impeccable Service

Sent an email enquiring about a product and within minutes I got a reply and within 30 minutes I had the product in my hands and an extremely positive experience in a very friendly shop.

15 de marzo de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Great service

Great service. Special thanks to Ryan; a fountain of knowledge and has helped my Hifi sound at it's absolute best.

12 de marzo de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Purchase of a Humax aura EZ 4K FHR-6000T PVR

I recently purchased Humax aura EZ 4K FHR-6000T personal video recorder. The superficial nature of the accompanying user manual meant that the procedure for its initial installation and configuration was anything but straightforward.
Following a visit to the Manchester branch of Richer Sounds, the staff quickly resolved my installation problems by offering and delivering a prompt solution.
It makes a refreshing change to deal with staff with relevant technical knowledge and abilities as opposed to staff whose expertise lies solely in sales and marketing.

15 de marzo de 2026
Opinión espontánea
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Excellent customer service

Matt at the Manchester store was excellent. He got in touch directly when my initial choice of product was unavailable, and guided me towards a suitable alternative with expert advice provided in an easily understandable way. I couldn’t be happier with the service and product I received, and I’m continuously impressed with the offerings of Richer Sounds.

9 de marzo de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Brilliant sales staff for my good…

Brilliant sales staff for my good quality televisions. Will certainly purchase televisions gain from Richer Sounds.

22 de septiembre de 2025
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Prompt service

Prompt service, manger rang me when my product became available to collect

1 de marzo de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Customer at the forefront of their…

Customer at the forefront of their business. A business that successful, and will be because of caring business, colleagues. I was very impressed this time with Ryan. A true ambassador for R S, I'm sure he is the type that know his customers well and with me he did stand out as very customer orientated. Thanks Ryan.

20 de febrero de 2026
Opinión espontánea
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service easy communication and fast collection

27 de febrero de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Really helpful service choosing a new…

Really helpful service choosing a new TV from Sam & Liam was great helping us get it going,and on the phone.Great place.

24 de febrero de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Advice not sales pressure

As always, the advice is spot on and I was steered to what I needed to improve the sound of my system. Matt was really helpful and I left with great sounding new floorstanders that I am enjoying listening to. Hearing new dimensions to familiar tracks and better overall musicality. Happy customer

22 de febrero de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Excellent Service

Excellent service. Shout out to Matt at the Manchester branch in particular. Very knowledgeable and helpful. Nothing was too much trouble at the demo. Enjoying the new sound system, thanks Matt.

24 de diciembre de 2025
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Wonderful product, spoilt !!!!!

Everything is first class,equipment working perfectly, just one thing that spoils it, there was no full manual in the box, this manual has 168 pages which is needed to help you with the complete installation of all the full aspects of this fantastic unit.
C'mon Marantz do something about this !!!!!!

13 de febrero de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Great service with a smile

Great service with a smile - friendly, knowledgeable and even able to solve a problem with a very old order I had - headphones pad replacements.

16 de febrero de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Sam is very knowledgeable and friendly

Sam is very knowledgeable and friendly.
I bought a pair of senheisser hd 660 s2 headphones and an ifi audio hip dac 3 on his recommendation.
I'm blown away by the sound.
Great combination.
Delivery was free and arrived by DPD the day after.
Brilliant service all round.

11 de febrero de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Professional and friendly

Both over the phone and in the shop the staff were uninformedly friendly and helpful making the whole purchase enjoyable.

10 de febrero de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Brilliant service as always from Richer…

Brilliant service as always from Richer Sounds.

I was served by Rob at the Manchester city centre store, he offered me great advice and sorted out the best deal possible for me with no hard sell.

10 de febrero de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

I have been a customer for a long time

I have been a customer for a long time. I am always satisfied with the customer service and professional approach.Thank you for your help.Rob...Very good advisor and seller. Thank you.

7 de febrero de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thank you for your wonderful feedback

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