Richer Sounds - Manchester Opiniones 

1382
TrustScore: 5 sobre 5

4,9

268 Deansgate, M3 4JB Manchester, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Looking for speaker wall brackets, and having seen something on the Richer Sounds website that might meet my needs, I called in on the off chance that I'd be able to look at them. The staff member (so... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Adrian, the store manager was a calm character, zero hard sell and just helped me make choices I'm still very happy with. I got to try the equipment I was interested in without being rushed. My first... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

People are your strength but you need better systems. Jeff from telesales gave me a fairly good offer on a higher shelf CD player but when sent a link to pay, after my bank's block on the card re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very efficient service and a very personalised one, even with everything being done online e.g. named person to contact if the need arose. This type of service is very rare these days, but is priceles... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1382)

25.159 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent delivery from the delivery…

Excellent delivery from the delivery man and excellent set up service by Paul well recommended

12 de mayo de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

The help and advice I received from…

The help and advice I received from Matt was probably the best I have ever received from anyone in a store. I really appreciated his assistance. If I was to give him marks out of 10 I would give him 12 !
Best wishes Roger Aley.

12 de mayo de 2026
Opinión espontánea
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Great experience

Great experience. I booked a demo and tried a few options. No time pressure, and backed by a 14 days retun. Great.

1 de mayo de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 4 estrellas sobre 5

I thought the service was good

I thought the service was good. Matt the salesman in the shop was really helpful and the speakers I bought are very good.

1 de mayo de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for the feedback, especially about Matt, it's great to read you are also happy with the speakers!

Of course if there was any aspects you feel we could improve, and hopefully achieve a five star review from you next time, we'd love to hear about them..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valorada con 4 estrellas sobre 5

Great quality product, sound lacks bass initially but with EQ it comes alive!

The design and build quality are fab.

The sound is good but after trying the DMS Labs tuning I absolutely love them now, nice and flat EQ with equal representation that sounds brilliant and characterful!

Great value for money at £179 but definitely try the labs tune (available in video 'Nothing CEO reacts to Headphone (1) reviews' at 6:56 )

P.S When the ear cups are flat they will clink together and I've read reports of them chipping away at each other, I've just popped some electrical tape where they touch and that seems to have reduced the impact :)

Notable mentions:
Paid for 6 day delivery and received it the next day which was nice!

Staff in the Manchester shop were very helpful and allowed me ample time to decide without feeling rushed, also very knowledgeable and friendly. I think it was James that helped me, (long grey hair)

23 de abril de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks so much for taking the time to leave such a thoughtful review, it’s of course fantastic to hear how much you’re enjoying the headphones!

We also appreciate the sharing of your tip on the ear cups, which is noted, and we’ll be sure to pass your kind words on too, especially to James. Thanks again for supporting local business, and we hope you continue enjoying your music.

The Richer Sounds team 🎶

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff. Clear explanation of products.

21 de abril de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Excellent

Quick, easy, polite & helpful service and a great product.

14 de abril de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Great record player for a beginner

Great record player for a beginner. Good quality & sound. Very informative staff.

14 de abril de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Good service

Good service, happy staff in the shop

7 de abril de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Excellent advice as always!

I contacted Richer Sounds asking for advice regarding a pre-amp for my turntable. The advice I received was spot on as always. Although I ended up buying the pre-amp from Amazon (cos I could get it next day rather than wait til after Easter) I did buy a RCA cable from RS in Manchester. Very pleased with the cable & the advice I received from the team was superb as always.

6 de abril de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Thank-you Ryan

Thank-you Ryan, and Richer sounds

25 de marzo de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Outstanding service from the Manchester…

Outstanding service from the Manchester team.
Ryan was patient and very informative with my purchase.
Very pleased with the price, and believe me I DID shop around - and quite confident that not only this was the cheapest price in the UK but with the 6 year warranty and brilliant customer service this was a cracking deal.
Speedy delivery with 2 great guys too.

22 de marzo de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Lovely friendly knowledgeable team

Lovely friendly team.
Matt was very helpful and very knowledge too. I will definitely be back. Thanks.

14 de marzo de 2026
Opinión espontánea
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Staffs are friendly and helpful

Staffs are friendly and helpful. Checked everything which I want to know. Help me to make the best decision and purchase.

26 de marzo de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

The headphones are brilliant

The headphones are brilliant. The app lets you EQ the sound I like very much recommended. The only fly in the ointment is DPD. I dread deliveries from them. This time was no different. The driver took one look a the flats and drove straight passed. I then had to go and collect from a shop. Despite the fact I was at home and never left the flat. I paid for home delivery. Please stop using DPD as they couldn't a cold in the middle of a Pandemic.

25 de marzo de 2026
Logotipo de Richer Sounds - Manchester

Respuesta de Richer Sounds - Manchester

Thanks for your 5 star review, we look forward to seeing you again next time

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