Great shopping experience. Friendly and knowledgeable staff. Equipment is available to try out, in-store. Best prices I could find, anywhere. Great range of TV, HiFi, etc. Parking places directly... Ver más
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Great shopping experience. Friendly and knowledgeable staff. Equipment is available to try out, in-store. Best prices I could find, anywhere. Great range of TV, HiFi, etc. Parking places directly... Ver más
La empresa ha respondido
The guy in the shop, I think his name may have been Dave, was pleasant & very knowledgeable. I've shopped with Richer Sounds numerous times over the years & always found the staff to be the same. I w... Ver más
La empresa ha respondido
The 2 members of staff gave me great advice and information on the turntable I was looking for. They saved me money as they advised I didn’t need 1 feature I was looking for. I bought a turntable an... Ver más
Very good impartial advice. Always friendly and helpful in store. Great products at the right price with free next delivery if not available in store or if I am unable to collect from store. ⭐️⭐️⭐️⭐️⭐... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
63-65 Borough Road, TS1 3AA, Middlesbrough, Reino Unido
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Shaun went well beyond expectations with regards to customer service. Absolutely amazing experience. If all customer service was like what I experienced with Richer Sounds, life would be so much simpler. Faultless.

Respuesta de Richer Sounds - Middlesbrough
Excellent service will definitely use again

Respuesta de Richer Sounds - Middlesbrough
It’s always the staff. They are so friendly and knowledgable.

Respuesta de Richer Sounds - Middlesbrough
Great service from the team at Richer Sounds Middlesbrough.
Expert advice and great pricing.

Respuesta de Richer Sounds - Middlesbrough
What a great shop the lads can’t do enough for you nothing is to much trouble, if you need a tv or sound system these are your boys , highly recommend you go and have a chat

Respuesta de Richer Sounds - Middlesbrough
Excellent service, would definitely recommend anybody to go to the shop and buy any product in the shop the staff are very helpful. And very knowledgeable about what they are selling.

Respuesta de Richer Sounds - Middlesbrough

Respuesta de Richer Sounds - Middlesbrough
Excellent advice & outstanding customer service. A pleasure to buy from Richer Sounds.

Respuesta de Richer Sounds - Middlesbrough
I have made a number of purchases from Richer Sounds over the years and have never been disappointed, the level of service is excellent and the staff are knowledgeable allowing for informed decisions to be made prior to purchasing. I was particularly impressed on my most recent purchase, when I was offered a loan of a demo device to take home and test before buying. I am confident that this kind of service would not be offered at a larger retailer. In my opinion the independence of Richer Sounds is one of their greatest strengths, as they can offer unbiased opinions on a large range of products which gives greater confidence that value for money for the customer is a priority

Respuesta de Richer Sounds - Middlesbrough
i wanted to upgrade my hi-fi loudspeakers to something really nice so of course the first place i looked was the Richer Sounds website. what was great about the website was being able to compare specifications of the four products i was interested in. only one area fell short: there was no information about the delivery company and therefore i had to call someone from the national sales team. i needed to be able to request an afternoon delivery but unfortunately DPD were unable to offer this. therefore i called the closest Richer Sounds retail store who were pleased to take my order, were knowledgeable and who even gave me a discount whilst relating to my excitement at the prospect of audiophile sound once again! for payment, i was sent a link to a secure third party rather than having to read the card out over the phone, which i preferred. DPD then delivered my loudspeakers to the store for my collection. that afternoon i was able to drive to the store in my own time, park directly outside, and collect my loudspeakers and cabling in a relaxed and friendly store - they even carried the speakers to my car for me! i would encourage anyone looking to buy hi-fi, 5.1 or tv equipment to check out Richer Sounds. by appointment, the store are even willing to provide demonstrations, which i would have requested if i was uncertain in any way. oh, and the product? my new Wharfedale Super Denton 3-way bookshelf loudspeakers are everything i wanted and more! literally worth every penny. i couldn’t be more pleased. thank you for meeting my expectations, Richer Sounds. next up: a 5.1 surround sound system…

Respuesta de Richer Sounds - Middlesbrough
The TV is really beautiful. I love it the colours is amazing works very well

Respuesta de Richer Sounds - Middlesbrough
The guys in Middlesbrough are always so helpful and ready to answers any questions. Full of knowledge and expertise.
Nothing is too much trouble.

Respuesta de Richer Sounds - Middlesbrough

Respuesta de Richer Sounds - Middlesbrough
The checkout process was smooth and efficient, and I felt valued as a customer. Overall, it was a pleasant shopping experience, and I would definitely return in the future.

Respuesta de Richer Sounds - Middlesbrough
Great advice on telephone prior to collecting order from shop.
Staff went over and beyond to explain product to make sure we understood before leaving!
Thank you 😊

Respuesta de Richer Sounds - Middlesbrough

Respuesta de Richer Sounds - Middlesbrough
Expert honest advice given, and nothing was to mutch trouble for them helping me. 5 stars from me.
I became a v.i.p member and they gave me a discount of over £ 50.00,,,,,,,,,, with a 6 yr warranty for all,
amp, cd player, and floor standing speakers,
Tony.

Respuesta de Richer Sounds - Middlesbrough
Ordered online, delivered promptly by DPD to store for collection.
I've also bought directly from the shop previously and found the staff to be helpful and knowledgeable.

Respuesta de Richer Sounds - Middlesbrough
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