From ordering to delivery and set up Richer Sounds were superb. You would never get that sort of service from Curry's. Richer Sounds were cheaper and there was no pressure to buy a sound bar after exp... Ver más
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From ordering to delivery and set up Richer Sounds were superb. You would never get that sort of service from Curry's. Richer Sounds were cheaper and there was no pressure to buy a sound bar after exp... Ver más
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Ordered MDA tv unit over telephone for click and collect from Middlesbrough branch. Unit was on time as arranged. Staff were very friendly and helpful with loading collection and reduced price by £10... Ver más
Same as every other time, the service was excellent. Only place to go to in my opinion when you want to buy tvs or hifi equipment and accessories. I have been a customer at Richer Sounds for over 25 y... Ver más
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I had a brilliant experience with Stuart and Paul at the end of last year, when I took their advice and went with the Marantz streaming amp. It wasn’t the cheapest option but I’m so pleased I listened... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
63-65 Borough Road, TS1 3AA, Middlesbrough, Reino Unido
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Excellent service from Middlesbrough branch. Offered me a very good deal on samsung 83 inch tv. Very helpful and also flexible on delivery as I am buying a new house.
As always a first class service given in all respects. I wouldn’t use any other company.

Respuesta de Richer Sounds - Middlesbrough
The sales manager dealt with me when I attended Richer Sounds. He was polite and very knowledgeable. I have purchased items from this store on previous occasions and found them to be reasonably priced.

Respuesta de Richer Sounds - Middlesbrough
Excellent and knowledgeable customer service as always! Middlesbrough team go over and above to answer questions, give opinions on suitability making a choice of product so much easier. We don't buy our entertainment products from anywhere else!
Phoned to check on availability of a Wiim Ultra to take advantage of the excellent price deal. Excellent response from Stuart who confirmed availability and reserved one for me. Called in to the shop next day and received super support from David who demonstrated the set up using my own USB stick, and sold me the reserved Ultra. The set up at home was very easy and the product is superb. Great result all round!
Excellent service, listened to what I wanted, made great recommendations and was patient when we had to reselect due to sizing and space issues.
I can honestly say the staff and the business are great . Faulty tv , 4 yrs old had their 6 Yr warranty cover. Set could not be repaired so replaced with a similar spec of my choice . Advice was great and service outstanding. That's why I only use this company for my tv's .
Clear and straight forward and when the price changed a week later they refunded the difference!!

Respuesta de Richer Sounds - Middlesbrough
Good down to earth explaining of the latest tec ,in layman's terms👍

Respuesta de Richer Sounds - Middlesbrough
Excellent service for the store team. Easy to buy online for click and collect. Also cheapest price from a known brand that I could find and much cheaper than Curry’s and John Lewis.

Respuesta de Richer Sounds - Middlesbrough
I went to the store to purchase a 48 inch LG Oled TV - The store assistant Shaun was very helpful
Thank you Shaun

Respuesta de Richer Sounds - Middlesbrough
Very helpful,knowledeable manager who explained options carefully and patiently for a non-specialist.Competitive prices and lived up to my past experience of excellent service from real people in a real store.
Your salesman was polite & helpful, only issue I had was he didn’t offer me the lead that I needed to connect up so I assumed it came with the subwoofer, which it didn’t so ended up getting one from amazon, so he missed a sale there .
Explained in a phone call prior to visit what I was looking for! Upon visit to shop was welcomed by Stuart who remembered my call. I went through all the options and some of the turntables I had been researching on line. Was guided to a set up and speakers that were just what I was looking for, explained why some of the options I had seen wouldn’t fit the set up I wanted. Shown the cd option online whilst in shop and advised the best choice for me also.Smooth process throughout very knowledgeable and ordered for delivery which was also smooth and kept up to date throughout. Had some difficulties wiring up down to me, rang the shop and they went through this with me and resolved with no issues!

Respuesta de Richer Sounds - Middlesbrough
Really good advice and service from Andy. He made the sale. Very happy with my purchases.
I have used RicherSounds for years. Decided to make a large purchase in a distant store whilst visiting family and the service was exactly as expected and as I have always received. The stores are always busy however the staff will do their absolute best to deal with these situations and serve everyone with knowledge, experience and care. Let’s face it they are busy for a reason! Another great RicherSounds store.
Thankyou to all.
Staff very helpful and pleasant atmosphere.satisfied thankyou .gave me the best deals.
Helpful and friendly staff. Very knowledgeable about their products.
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