I live an hour away so called to double check stock, I got through to another branch and they said she would get Milton Keynes to call me back. Within 5 mins they called me back, very helpful, reserv... Ver más
La empresa ha respondido
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I live an hour away so called to double check stock, I got through to another branch and they said she would get Milton Keynes to call me back. Within 5 mins they called me back, very helpful, reserv... Ver más
La empresa ha respondido
I really felt valued as a customer. Time was taken to understand what I wanted and at the store, I was able to try different products I wanted to listen to. There were no pushy salesman trying to cl... Ver más
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Adam at MK waited for us to make contact (after greeting) and listened carefully to our requirements. We were given space to discuss between our selves and make a decision. We walked out with o... Ver más
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Had some great advice about what products we needed that fitted our budget - ie turntable, amplifier, CD and radio combination and speakers. Staff were very knowledgable and helful and carried everyt... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
556 Elder Gate, MK9 1LR, Milton Keynes, Reino Unido
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Realised I forgot my earbuds when I arrived to Milton Keynes, saw that these guys were the only ones with a specific pair of earbuds in stock so ordered for collection on the train. Arrived in and went straight there to collect, admittedly before they had sent the message saying they were ready, and was given professional service and collected them within about 2 minutes. Saw that they have a huge offering of everything audio visual in store and online, never heard of them before but a very positive experience.

Respuesta de Richer Sounds - Milton Keynes
Friendly and knowledgeable staff only too happy to help, answer questions and set up a demo

Respuesta de Richer Sounds - Milton Keynes
The service and advice was excellent. I made a big purchase but wanted the correct set up. I can't remember the gentlemans name however his knowledge was very good and Communication was great. I need to purchase more so will definitely be going back.

Respuesta de Richer Sounds - Milton Keynes
I purchased an expensive extension lead, on the phone I was told they didn’t price match accessories couldn’t find that information on the website. When I went to the store I told a member of staff this he asked me for prove of the lower price I showed him the website, he immediately discounted the item so fair play I was very happy

Respuesta de Richer Sounds - Milton Keynes
I ordered an AV amp over the phone from the Milton Keynes branch as stock was limited. Spoke with a very helpful staff member (Richard) and it was delivered next day - much quicker than expected. Sadly DPD had dropped it from a height onto the corner, so packaging was damaged and the metal case itself was creased as a result. I called and spoke again to Richard who was very apologetic, and straight away arranged for the despatch of an upgraded model at no extra charge and the simultaneous collection of the damaged package. Although it’s not directly Richer Sounds’ fault, but DPD were useless again as this time too as they tried to deliver to a neighbour rather than our house, and so they had to come back again next day after I’d ‘explained’ to them what they’d got wrong. Anyway, big thanks to Richer Sounds Milton Keynes and Richard in particular!

Respuesta de Richer Sounds - Milton Keynes

Respuesta de Richer Sounds - Milton Keynes
Friendly and knowledgeable staff always happy to answer any questions on a wide selection of products. My go to electronics shop

Respuesta de Richer Sounds - Milton Keynes
Came into the store (Milton Keynes) liased with Gilbert and was promised a call back with a price match...
Gilbert called and the deal was done..
System arrived in the store promptly and I collected..
Very Happy with service and the System purchased.

Respuesta de Richer Sounds - Milton Keynes
Very attentive sales staff. Answered all questions and didn’t attempt to aggressively upsell me. The wrong cord was included with one of my components and I had to return to the store to exchange it (40-mile round trip). An innocent mistake but was compensated for my trouble with a free record cleaning accessory. No complaints here - very happy!

Respuesta de Richer Sounds - Milton Keynes
Sale dealt with over the phone. Projector was here on time.
Sales were on the ball and very knowledgeable.
Great service.

Respuesta de Richer Sounds - Milton Keynes
Great service, wonderful product. Will definitely look to purchase from Richer Sounds again!

Respuesta de Richer Sounds - Milton Keynes
Excellent advice and assistance from Aiden.

Respuesta de Richer Sounds - Milton Keynes
Easy to order, great value for money and they even let me in early to collect it!

Respuesta de Richer Sounds - Milton Keynes
Ordered via click and collect, delivered the next day. Good customer service, and never had an issue with orders or shop service. Always go the extra mile with adjustments to accessory needs etc.

Respuesta de Richer Sounds - Milton Keynes
The shop staff we very helpfull, the product was exactly what we wanted at a good price. We were able to park outside to pickup the equipment, which was ideal.

Respuesta de Richer Sounds - Milton Keynes
Very quick and efficient click and collect and I was kept informed of the whereabouts of my order by email.
When I went to the store to collect my item, the gentleman who served me very kindly carried it out to my car for me.

Respuesta de Richer Sounds - Milton Keynes
Easy from start to finish
With price matching and 6 year warranty, no brainer👍🏼🍻

Respuesta de Richer Sounds - Milton Keynes
Great service, really knowledgeable without pushy selling tactics and some really great products at excellent prices.

Respuesta de Richer Sounds - Milton Keynes
The shopping experience with Richer Sounds is great because a) they have a wide range of equipment that I'm interested in at competitive prices
b) ordering on the website is simple; if your local branch hasn't got the item in stock, you can have it delivered to your home address or pick it up from the shop when it comes in
c) the staff are friendly, knowledgable and efficient and they make the whole experience great.

Respuesta de Richer Sounds - Milton Keynes
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