The shopping experience with Richer Sounds is great because a) they have a wide range of equipment that I'm interested in at competitive prices b) orderi... Ver más
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The shopping experience with Richer Sounds is great because a) they have a wide range of equipment that I'm interested in at competitive prices b) orderi... Ver más
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My experience at Richer Sounds Milton Keynes was excellent. The service was amazing, Adam one of the Staff members were very friendly and helpful. I can’t thank him enough for how amazing he was. I’m... Ver más
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I bought Sennheiser cordless headphones at the MK branch at 11.11 am on Friday 31 July. They were not in stock so I expected standard delivery (free p&p) would take a few days. They arrived the next... Ver más
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Walked into your MK Branch on Saturday to purchase a soundbar. Was welcomed by Adam, what a super customer experience it was. Adam took me through all the options and we whittled it down to 3 items th... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
556 Elder Gate, MK9 1LR, Milton Keynes, Reino Unido
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Last Tuesday I phoned the MK Branch and spoke to Mark.
I asked if it was possible to listen to a Ruark R410 coupled to a CD player and a Sub Woofer.
He stated that I could purchase them and try for a month if I wasn't happy I could return them.
I asked if he could put this in writing,five minites latter I recieved an e mail and a Quote from Mark who then answered all my questions so I paid
The next day I had a Text from DPD saying my goods were being deliverd between 1 &2pm
The goods arrived on time and were in pristene condition.
I have now built up and installed and am very happy,because if I have a problem Mark will be there to help.
Once again many thanks to Mark who is a credit to your organization.
Kind regards
Alan Keen

Respuesta de Richer Sounds - Milton Keynes

Respuesta de Richer Sounds - Milton Keynes
We visited the Milton Keynes store and was assisted by Gilbert who was very pleasant and knowledgeable.
He answered all our questions and we purchased a 42* Samsung Oled.
Have just put it up son wall so obviously too soon to say about product but all seems great.

Respuesta de Richer Sounds - Milton Keynes
Had a great experience at the store a few months ago, and have only put this review up after seeing the notification. They were great help walking me through the best quality TVs within my price and were just pleasant all-round. Unfortunately, I can't remember the gentleman's name who helped me but I left pleased and my TV has been great since I got it!

Respuesta de Richer Sounds - Milton Keynes
Excellent service from the guys in your Milton Keynes shop, and when I called to let them know that the assembly pack was missing they couldn't have handled it better 😊. I had the replacement pack within 24 hours - cracking service and a quality product 😊

Respuesta de Richer Sounds - Milton Keynes
Excellent Customer Service at MK. Both Deputy Manager and the Senior Sales Advisor answered all my questions, paid a lot of attention and went above and beyond when I gave them a wrong billing information to correct it and re-issue the bill with correct details. Great patience, great communication.

Respuesta de Richer Sounds - Milton Keynes
Helpful advice over the phone. Efficient ordering and payment system.

Respuesta de Richer Sounds - Milton Keynes

Respuesta de Richer Sounds - Milton Keynes
Easy ordering process, good communication and competitive pricing. Staff are knowledgeable and very efficient. I wish I had bought my last TV from Richer but I was tempted by an offer on Amazon. Will not make the same mistake again. The only thing that stops me giving 5 stars is the opening time of the shop. 11AM is too late.

Respuesta de Richer Sounds - Milton Keynes
Excellent customer service and knowledgable and friendly staff.

Respuesta de Richer Sounds - Milton Keynes
I purchased a Ruark RS1 Sub to go with my existing R3s. The two work very well together and the subwoofer, despite its size, produces quite a bit of bass. It does need setting up though, to avoid it being overpowering.
The service from Richer Sounds was, as always, very good!

Respuesta de Richer Sounds - Milton Keynes
Great experience with the team from Milton Keynes. Took delivery of my preordered speakers but the stands were unfortunatley on backorder. No problem at all, the guys loaned me a brand new set of stands to get the full use of my speakers whilst we await the arrival of mine. A really kind gesture and massively appreciated.

Respuesta de Richer Sounds - Milton Keynes
Recently bought a new TV from Richer Sounds. I felt like the offer was a good one (with 6 year warranty), and the service provided was brilliant. Aiden was particularly fantastic and delivered great customer service. My first purchase with Richer Sounds, but won't be my last.

Respuesta de Richer Sounds - Milton Keynes
After discussion with staff in Milton Keynes store about my requirements they suggested AE1 40th Anniversary speakers. These arrived in 2 days and were an excellent choice. Appreciate the knowledgeable and unbiased opinions of staff to help me make a great purchase.

Respuesta de Richer Sounds - Milton Keynes
I wanted to update my record deck but didn't want to shop online and not know what I was getting for my money. I googled for a physical store and came across Richer Sounds, I checked reviews and then found a store within 40 mins of where I lived. I visited with my husband to have a look. They guys were really lovely, knowledgeable and helped me choose something within my budget. They set up the record deck, amplifier and speakers in their sound room, I loved this as I was able to listen and enjoy the music with no outside noise.
As this was to be a birthday present with family clubbing together I ordered a couple of weeks later. It came within a couple of days. I went into store and the guys went through how to set it all up when I got home.
A great experience from the start. I would 100% recommend Richer Sounds and will be using them again.
I'm now all set up at home and enjoying my vinyl again.

Respuesta de Richer Sounds - Milton Keynes
Very professional, easy transaction and always given help loading the purchase into my vehicle

Respuesta de Richer Sounds - Milton Keynes
Very knowledgeable and friendly staff, nothing was too much trouble. Came away poorer but happy in knowing I was sold the right products

Respuesta de Richer Sounds - Milton Keynes
Spoke to the manager, who seemed to know what he was talking about,
I rang back another day, spoke to another member of staff who had no idea about any of the products I was talking about even though the shop sell these brands, still no wiser on my issue

Respuesta de Richer Sounds - Milton Keynes
Delivered on time and product fine, although expensive at full price, so happy I got a discount on a price match.

Respuesta de Richer Sounds - Milton Keynes
Wanted a receiver amplifier guidance went to MK store very helpful new what I wanted directed to alternatives as the model I wanted was not in stock
Ordered on the Saturday arrived Monday perfect
Would use again

Respuesta de Richer Sounds - Milton Keynes
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