Richer Sounds - Newcastle Opiniones 

2457
TrustScore: 5 sobre 5

4,9

94-96 Clayton Street, NE1 5PG Newcastle, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've bought my last 3 TV's from Richer Sounds and found them to very helpful and professional every time. On this occasion I was looking online for a price match...it was a Sunday morning but I got a... Ver más

Valorada con 5 estrellas sobre 5

For most of my life I've used a well know chain for HiFi/TV/ and other items. Having moved to Newcastle what a difference I've noticed when using Richer sounds. The telephone lines are answered by na... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We went to the shop in Newcastle upon Tyne and spoke to Colin. We needed a new amplifier for our HiFi. Colin was extremely knowledgable and very friendly. Had full confidence in him helping us choose.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was looking to upgrade my old 90's purchased HiFi to a wireless BT setup due to my audio room refurbishment. I first visited the Newcastle store back in May to explore options for a new record deck... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • 94-96 Clayton Street, NE1 5PG, Newcastle, Reino Unido

  • 0333 900 0032

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2457)

23.467 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Member of staff was helpful explaining…

Member of staff was helpful explaining the difference between 2 components. He took my order and arranged delivery for the next day - system was easy to set up and works well so far. Thanks again.

29 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Mouris

shopped at this store for the first time, and right from the moment I walked in, I was met with a warm reception and staff who genuinely tried to help me secure the specific purchase I had in mind—and they succeeded. I will certainly recommend this store to my friends. Thank you.

26 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Good company who provide 12 months…

Good company who provide 12 months interest free.

Aetherion Max -awesome piece of hardware.

27 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

The salesman

The salesman, Colin, was very helpful over the phone, and in person. Although I spent more than planned, I was happy with the deal offered, the reccommend product, and the service.

26 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Very friendly and welcome advise and…

Very friendly and welcome advise and keeping updated on delivery times for my new amp. Efficient and professional. Solid experience on purchasing.

25 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Fabulous product and a really good…

Fabulous product and a really good personal service from the team at Richer Sounds. And a six year warranty is a bonus!

24 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Good communications and very helpful staff…

Good communications and confirming compatibility when ordering my new Audio Pro C5 speaker. Very helpful staff and Harry helped me fault find by using equipment in the store when I was having issues connecting the new C5 to my C10 mkii speaker.

23 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

I ordered via a stoor

I ordered via a stoor, the person I spoke too was great, very helpful and informed. Order was placed and the record deck arrived on time as planned. Easy to set up, has made a great addition, first time in over 30 years I listen to records that have been put away. Nice to get exactley what I ordered and for it to live up to the reviews - well done Richer Sounds.

24 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great service is the number 1 reason…

Great service is the number 1 reason for the five stars, but I should also comment on the TV.
I hoped I would be happy with it, but I was not.
I was overjoyed.
My opinion - better than OLED without any burn in concern.

20 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Highly Knowledgeable and Helpful.

Highly perspicacious staff who had all been working there a long time, which is always a good sign.

They took care and pride in their work too. Supererogatory effort.

20 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Customer service at its finest

Just picked up my Samsung soundbar, subwoofer and speaker set from Richer Sounds Newcastle after ordering online. Got a quick call to say it was ready, and the team in store were fantastic. The agent who helped me was really knowledgeable and went the extra mile to sort out my cashback offer - top service. Really impressed and I’ll be ordering a UST projector and another soundbar from them very soon.

17 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Great service

Great service. Installed quickly. No problems.

18 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Nice people who know their onions

Nice people, knowledgeable and as technical (or non-technical) as you want. Steered me well based on a couple of prerequisites. In and out in 15 minutes with no time wasted. Fast and efficient delivery.

16 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Brilliant service

I had a problem with a stylus on my new Record Deck which transpired to me probably accidentally causing it to get damaged. Harry explained what precautions need to be taken in ensuring this did not happen again. The stylus was obviously not therefore covered by the insurance but he took a very sympathetic view of the situation and so had a good deal in replacing it. I purchased also a further spare stylus and. Record /: stylus cleaning kit from him.
Brilliant service and arrived within two days. Harry actually sold me the record deck( Audio Technica) previously and great service there too.
Please thank him personally for me as a great asset to Richer Sounds!

12 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Streaming stand alone system

I booked our audition of streaming amps and speakers with Euan, and had a great experience throughout the process of listening to each one of the streaming amps through the same speakers. The auditioning room was private and we were never rushed. We would like to thank Euan for making our choice very easy to make. Nothing was a bother during our 1.5hours there.

12 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

I searched around for a large screen tv…

I searched around for a large screen tv all over the internet and nearby local stores and Richer Sounds offered the best price plus free delivery and most important of all a six year guarantee!
I couldn’t see anyone else offering a six year guarantee so purchasing from them was a no brainer.
The delivery team of two placed the rather large box exactly where I wanted it in my lounge.
I would definitely recommend them.
Also my TV was new for 2026 and they had to get the new stock in which they did within their promised delivery time.

9 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your great feedback and for supporting local business.

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