Came in to replace our amplifier (bought from Richer Sounds about 25 years ago!). Great service, as ever. Salesman was very knowledgeable and spent time working out what we really needed. First recomm... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Came in to replace our amplifier (bought from Richer Sounds about 25 years ago!). Great service, as ever. Salesman was very knowledgeable and spent time working out what we really needed. First recomm... Ver más
La empresa ha respondido
Purchased a pair of Wharfedale speakers efficient knowledgeable staff. Order arrived 2 days later. We were unable to set our system up, Tony from Norwich branch came round was extremely personable wit... Ver más
La empresa ha respondido
I somehow disconnected my Wiim mini and struggled to reconnect it. Seb at Richer Sounds, Norwich was able to talk me through the process over the phone. I’m not tech savvy but he was able to very p... Ver más
La empresa ha respondido
Advise. The customers best friend. Went into the shop today just purely for a chat and set up advise. This shop is great and the manager “Tony” knows his stuff always happy to help and give actua... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
21 St Giles Street, NR2 1JL, Norwich, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service, always willing to help to get you the right products. There after sales are brilliant to make things right for the customers.

Respuesta de Richer Sounds - Norwich
Superb customer service, patient, knowledgeable and professional. Enjoying my purchase and most importantly staff helped me make the right decision

Respuesta de Richer Sounds - Norwich
Seb was most helpful and knowledgeable. No pressure to purchase.

Respuesta de Richer Sounds - Norwich
I was given the right information and details about the product I was interested in. Very helpful advice and everything was on time as told by the store. The price was good and the guarantee was fantastic. All in all a good job.

Respuesta de Richer Sounds - Norwich
Not sure what I needed but Jon was very helpful with advice and recommendations. Very happy with advice and purchase.

Respuesta de Richer Sounds - Norwich
Did not try to sell me anything, just helpful and in formative

Respuesta de Richer Sounds - Norwich
Great service, very helpful, answering my questions - even though I’d only popped in to collect an online order nothing seemed like a bother. Unlike so many stores in the same sector.

Respuesta de Richer Sounds - Norwich
I needed some advice on which speaker cable to use to connect a new subwoofer. Called the Norwich store and they were incredibly helpful. They only had one of that particular cable in the shop so they offered to reserve it for me until I could get there.
I've had great service in the Norwich shop before and would always highly recommend them.

Respuesta de Richer Sounds - Norwich
Have recently bought a 55 inch Panasonic OLED TV (55Z80AEY). There were only 3 left of this particular model and all were located in various stores. Arranged to buy and collect one from the Norwich branch. John ensured TV was well packed and helped me load TV into my car. Richer Sounds staff are brilliant and very efficient. Even though this was a store model it still came with the 6 year warranty. This TV gives a superb detailed, clear image and has very good sound too.

Respuesta de Richer Sounds - Norwich
The Norwich team were all very friendly and helpful. Not at all pushy. Have been back a few times. Have now got Denon set up and Wharfdale Speakers. Very happy with the service provided,and even happier with the amazing sound.

Respuesta de Richer Sounds - Norwich
Great service, knowledgeable, friendly and helpful. The reason I return

Respuesta de Richer Sounds - Norwich
Service i cannot fault, always helpful, knowledgeable and always go the extra mile

Respuesta de Richer Sounds - Norwich
All around great service. Have purchased TV’s from Richer Sounds for many years now due to this.

Respuesta de Richer Sounds - Norwich

Respuesta de Richer Sounds - Norwich
A careful check was made by Seb to ensure we were dealing with the correct TV model. The exact cleaner was then selected for me.
It would have been so easy to have bought the wrong
cleaner.
Many thanks
DG Wright.

Respuesta de Richer Sounds - Norwich
Amazing value ,A lot cheaper than Argos, well organised delivery with update from van driver

Respuesta de Richer Sounds - Norwich

Respuesta de Richer Sounds - Norwich
Matt was well informed and very helpful
The TV turned up the very next morning. Very impressive

Respuesta de Richer Sounds - Norwich
Excellent help and advice, and tons of patience with my many question.
The purchase and collection were easy to do.

Respuesta de Richer Sounds - Norwich
Great service from all the staff I dealt with from the Norwich branch! Very knowledgeable and extremely helpful! Can’t recommend enough!

Respuesta de Richer Sounds - Norwich
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.