Wanted a new TV and after a lot of research settled on a Loewe 48" Stellar. Very few places offer this make of TV so visited Richer Sounds in Nottingham. Firstly, free parking around the back of the... Ver más
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Consulta las opiniones de los clientes
We did visit the store knowing which tv model we wanted and although there wasn't one on show, due to limited space, we decided to go ahead with the purchase as it was a very good price. Having previo... Ver más
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I Had a Cello TV delivered and installed on July 9th, but after checking the picture it was found to be unsuitable. George the engineer took it back and refitted my original TV. Returning to the sh... Ver más
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The person who took my call was friendly and very helpful. It didn't take very long to place my order and I'm looking forward to taking delivery of my mini radio/CD player in mid July. I've dealt wi... Ver más
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Información sobre la empresa
Escrito por la empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Información de contacto
108 Mansfield Road, NG1 3HD, Nottingham, Reino Unido
- 0333 900 0035
5,0
Excelente
2 mil opiniones
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Quick delivery
Quick delivery, friendly service on pick up - shop ordered stands for me which could not be purchased on-line
25 de junio de 2026
Respuesta de Richer Sounds - Nottingham
Thank you for your wonderful feedback
Nottingham Richer Sounds continues to…
Nottingham Richer Sounds continues to deliver outstanding service. Item delivered when said and lots of advice picking the right product for me.
24 de junio de 2026
Respuesta de Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great knowledgeable staff
Great knowledgeable staff. Superb TV fast delivery on time
23 de junio de 2026
Respuesta de Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Great service - poor contractor recommendation advice
Fantastic service from the team at Nottingham. From start to finish they couldn’t do enough. 4 stars awarded purely on the basis that the installation contractor they recommended has be a huge let down and that they should have engaged with the Richer Sounds specialist team on my project from the start; otherwise it would have been a 5 star review and the fourth star is purely for Tim from the specialist team for being SO BRILLIANT!
I’ve had several issues with the installation contractor (Virtuoso AV) and this has left a bad taste from an overall good experience.
30 de junio de 2026
Opinión espontánea
Respuesta de Richer Sounds - Nottingham
Thank you for your feedback, it's of course disappointing that the external contractor left a bad taste for you so please accept my apologies. Whilst I'm pleased that Tim managed to rescue things to your satisfaction, I will of course follow up with him to ensure our relationship with them is reviewed.
I trust all is now working and that you are happy, but if you do have any further questions of course please do get touch..
seniorcomplaintsteam@richersounds.com
Tom Griffiths
Head of Customer Experience
Richer Sounds
They where so helpful nothingn was to…
They where so helpful nothingn was to much very good service
22 de junio de 2026
Respuesta de Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Excellent customer service. Solid array of products.
I was feeling quite lost, trying to find the right setup for an old turntable that I'd been given by a relative. The abundance of choice and information on the Internet can be overwhelming for me, so I went for some in-person advice.
On my first visit into Richer Sounds, I was given clear, simple advice for what to look for. There wasn't any pressure to buy and I was given plenty of patience to ask any questions I had about the potential set up.
Afterwards, I found a model of speakers for a reasonable price that was luckily in stock at Richer Sounds. I booked in for a test with these speakers and a budget friendly pre-amp (chosen by the shop staff). When I next visited, I was brought into a separate room where I could test my turntable from home connected to the new speakers and pre-amp. I was very happy with the sound quality and decided to purchase the whole set up.
I'd certainly recommend Richer Sounds to those looking for anything hi-fi or TV related.
20 de junio de 2026
Opinión espontánea
Respuesta de Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Good communication between stores
Good communication between stores. Bit of parking at the Notts store which is a benefit. Everything ready and the guy carried the tv to my car.
Good price and guarantee so I’m happy enough.
I’ve bought most of my big TVs from Richer Sounds because of the above.
19 de junio de 2026
Respuesta de Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great team for service and prices
Proffesional service and a team that have worked together for years, are a breath of fresh air in these times of " we must meet targets and forget the customer service" I have used the nottingham shop for years and its great to see that nothing has changed in regards to how you are treated as a customer. Alex the manager as helpful as he always has been , along with great staff.
19 de junio de 2026
Respuesta de Richer Sounds - Nottingham
Thank you for your wonderful feedback
Respuesta de Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
The salesman was very informative and…
The salesman was very informative and didn't try to push products on to us which is alot better. He listened to what i was after and pointed me in the right direction no hard sell which I hate so I was more then happy to buy
17 de junio de 2026
Respuesta de Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Respuesta de Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Needed a new TV
Needed a new TV, gentleman in shop spent time going through all the options . Purchased TV that day . Delivered in timely manner.
14 de junio de 2026
Respuesta de Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Great service
Great service, advice was really good on which TV to suit the lighting and windows in my room. Everything arrived in time and delivery service guy was also great. Highly recommend.
17 de junio de 2026
Respuesta de Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
It was a pleasure to speak with Ben who…
It was a pleasure to speak with Ben who was very polite and extremely helpful. He sorted out my tv and surround sound system in quick time and spoke in layman's terms, with being a novice to this field.
15 de junio de 2026
Respuesta de Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Great experience
I had a lovely demo with Dave.
Bought a system, which is being delivered.
I have great peace of mind, that if I need to ask any questions, I am able to ring the shop.
Looking forward to receiving the system and enjoying the experience.
13 de junio de 2026
Respuesta de Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Fantastic service, great staff & store
All the staff who i spoke to were very helpful and friendly. No pushy sales talk or up-selling which is always a plus. Listening room was excellent and ended up with a very nice set of HD 600's. Very happy with them and I will be back as i am wanting to upgrade my front speakers on my main system.
12 de junio de 2026
Respuesta de Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Great experience for my elderly relative!
Great experience for my elderly relative, thank you. TV was delivered promptly after I received good guidance from the team as to which model would be most suitable. Very helpful and would recommend to anyone. David
3 de junio de 2026
Respuesta de Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Great Service
Great Service, Friendly, Helpful, Knowledgeable Staff,. Give Useful Advice, l Would Highly Recommend
9 de junio de 2026
Respuesta de Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Respuesta de Richer Sounds - Nottingham
Thank you for your 5 star review!
Good service extra waranty delivered…
Good service extra waranty delivered next day
8 de junio de 2026
Respuesta de Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
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