Richer Sounds - Plymouth Opiniones 

2275
TrustScore: 5 sobre 5

5,0

87-89 Exeter Street, PL4 0AH Plymouth, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐ Fantastic service at the Plymouth Exeter Road branch!I recently visited the branch to purchase some interconnection cables and was served by Yang. He mentioned he was new to the sales team, but... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful assistant in the shop, delivery arrived on time and received a phone call to advise us that it had arrived in the shop. Excellent price given with the additional VIP voucher. Would defin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I needed a new 10m, HDMI cable and like trying to pick a toothpaste of a supermarket shelf found it a bit confusing! One 'phone call later and I was very satisfied that I had ordered the right one,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Polite, well informed, friendly, helpful staff who clearly enjoy their work. Competitively priced quality product making this store my one stop shop for my AV requirements. Only suggestion for the fut... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(2275)

25.054 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Friendly staff and great service

Friendly staff and great service. Competitive pricing with advice given about purchase before completing transaction.

2 de julio de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Silver Service I ordered some speakers on Monday

I ordered some speakers on Monday, they were delivered on Wednesday by DPD . They look and sound great even though they’re only connected to an old Denon DM37 . Five star service from Richer Sounds and DPD .

30 de junio de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

The personal care concern of Richer…

The personal care concern of Richer Sounds distinguishes them from other retailers. I bought our Humax TV recorder from the Plymouth branch about 15 years ago-it still works perfectly.
Yes I appreciate this smart phone era means everyone must live in a different world and our purchased 55" TV has too many uneccessary idiosyncratic steps just to switch on, but I am sure I might live long enough to get used to it!!
RS gave a real down to earth set /price offer (£499) excellent delivery-I hope we will not require their long term guarantee or service! Our last TV, (55" LG £1200) expired 2 months past its 5 year optional guarantee!

6 de julio de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Excellent help and advice

Excellent help and advice. Very happy and blown away by sound of new Yamaha amp and stereo, marantz cd player and new warfare speakers and cabling. Thanks Jamie.

4 de julio de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Superb service

Superb service. Knew all the answers I needed to make a purchase of a LG C5 55" TV on the phone. Arrived at the shop, in Plymouth, and left literally 5 minutes later having purchased exactly what I wanted. TV arrived the following day. Courier was polite, helpful and had the TV connected to the LG SC9S soundbar/stand and watching it within 15 minutes of it being delivered. Awesome service would highly recommend.

1 de julio de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

New customer experience

I visited the Plymouth branch as a first time customer seeking advice on sub woofers for my sound system. Ben was very knowledgeable answering all my questions and I appreciated the opportunity to experience a demonstration. I purchased one in store and had some speaker cable made for me which I'm very pleased with. Many thanks Ben

30 de junio de 2026
Opinión espontánea
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Always the Best

Always the Best, nobody offers a better service & offers.
Jamie looked after me but all the guys are so helpful.
🙏 Many Many Thanks.

24 de junio de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Great service as usual and products are…

Great service as usual and products are always top notch. Definitely recommend plus Jay from Plymouth branch is always very helpful and informative. Thank you 👍👍👍😎

14 de junio de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Called the telesales number and spoke to a very helpful guy at the Plymouth store I think it was. The tv I wanted was not in stock and he advised me on a very similar model which was cheaper. I bought the model he advised and am very happy with the price and the tv. Delivery was next day. The delivery guys were very helpful. All round positive experience and the best price for a tv I have found. Would recommend. I will defuse them again in the future.

22 de junio de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Polite, helpful, informed staff.

Polite, well informed, friendly, helpful staff who clearly enjoy their work. Competitively priced quality product making this store my one stop shop for my AV requirements. Only suggestion for the future is more predictive training as they can”t guess what I need when I walk in 100% of the time.

17 de junio de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Happy customer

Speedy response to enquiries regarding the TV I purchased.
Genuine price matching.

15 de junio de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Great experience all round

Hi. I knew the product that I wanted. I went to the local store in Plymouth, The person I dealt with was efficient, not condescending and didn't try and upsell additional products.
It was refreshingly brief and professional experience that proved to me that your company deserves it's excellent reputation.
You also used an excellent delivery company; the men who delivered the product were also very professional.

12 de junio de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

excellent all round transaction

excellent all round transaction. Spin clean ordered over the phone and thanks to very helpful staff member the purchase experience was faultless. Item arrived on time and handled respectfully. Very pleased , highly recommended - many thanks.

2 de junio de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thank you for your 5 star review!

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