⭐⭐⭐⭐⭐ Fantastic service at the Plymouth Exeter Road branch!I recently visited the branch to purchase some interconnection cables and was served by Yang. He mentioned he was new to the sales team, but... Ver más
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⭐⭐⭐⭐⭐ Fantastic service at the Plymouth Exeter Road branch!I recently visited the branch to purchase some interconnection cables and was served by Yang. He mentioned he was new to the sales team, but... Ver más
La empresa ha respondido
Very helpful assistant in the shop, delivery arrived on time and received a phone call to advise us that it had arrived in the shop. Excellent price given with the additional VIP voucher. Would defin... Ver más
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I needed a new 10m, HDMI cable and like trying to pick a toothpaste of a supermarket shelf found it a bit confusing! One 'phone call later and I was very satisfied that I had ordered the right one,... Ver más
La empresa ha respondido
Polite, well informed, friendly, helpful staff who clearly enjoy their work. Competitively priced quality product making this store my one stop shop for my AV requirements. Only suggestion for the fut... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
87-89 Exeter Street, PL4 0AH, Plymouth, Reino Unido
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Josh was fab, really helpful and knowledgable and approachable … thank you . The product is amazing … I love it.

Respuesta de Richer Sounds - Plymouth
I was sent an earlier version of the product I ordered (mojo2 2025 rather than the 2026 version). The spec was different. The branch manager quickly offered a discount that was acceptable. I’m very happy with my purchase.

Respuesta de Richer Sounds - Plymouth
We went in to our local Richer Sounds here in Plymouth to take a look at the Sonos ER 100 smart speaker. We were expertly assisted and given plenty of space and time to consider before making a choice without any sense of pressure to make a decision or a purchase.
For these reasons and because the speaker impressed us, we went ahead and bought one.

Respuesta de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth
The whole buying process was the usual high standard that i have experienced with Richer Sounds. My issue is that i cant get the item to work as i'd hoped. I am trying to source other bits of kit to allow the item to oparate.

Respuesta de Richer Sounds - Plymouth
Your customer service has always been great.
The staff are quite knowledgable and always helpful.
Ive been buying TV, stereos, speakers, sound bars, subs, etc from you for over 3 decades now and long may it continue.
Your pricing is always good and so is your delivary service.

Respuesta de Richer Sounds - Plymouth
Second LG tv from Richer Sounds, great knowlegeable service, pleasure from start to receipt

Respuesta de Richer Sounds - Plymouth
Brilliant and very helpful service. Very good communication via email.

Respuesta de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth
Can't fault the advice and service!! Great product knowledge.

Respuesta de Richer Sounds - Plymouth
Yet again Richer Sounds raise the bar in retail standards. Exceptional customer service, value, advice, delivery.
Faultless in every respect.
Can't wait to need something they sell again - it's a joy to shop there, at the shop or online, I will never be persuaded to buy anything I can buy from them from one of the faceless retail giants
*SUPPORT YOUR LOCAL RICHER SOUNDS!*

Respuesta de Richer Sounds - Plymouth
I have always found the staff helpful, friendly and seriously experienced to deal with your purchase, they are non-pressurising allowing you to browse at your leisure to come to a purchase decision of your own accord. I always head to richer sounds if in need of anything because I love Richer Sounds because the price is often cheaper than elsewhere.

Respuesta de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth
Price was competitive, communication regarding my order was excellent. Staff were polite, friendly and knowledgeable.

Respuesta de Richer Sounds - Plymouth
I had previously bought a refurbished receiver that didn’t work and caused me a lot of problems. The receiver from R/S did exactly what I was promised, delivering 7.1 Dolby and supporting other devices. When I had questions, they were answered punctually and in a manner that I understood. I couldn’t be more pleased.

Respuesta de Richer Sounds - Plymouth
Purchased a turntable in the clearance sale. Got a good deal for a nice turntable. Turntable came within two days and was easy to set up and start playing my vinyl. Dealt with Josh who was quick to answer my queries and made the purchasing process very easy

Respuesta de Richer Sounds - Plymouth
Doing everything right. Very happy with attention, service and excellent fitting of tv the same day as purchased. Very happy customer.

Respuesta de Richer Sounds - Plymouth
They obviously knew about the product they were selling and were very helpful.

Respuesta de Richer Sounds - Plymouth
Was able to view three similar type TVs and discuss benefits of each before deciding on a purchase.

Respuesta de Richer Sounds - Plymouth
I have used Richer Sounds for over 40 years, I have visited our Plymouth branch also made purchases on line, and never had anything to complain about.
Thanks to Richer Sounds I successfully upgraded my entertainment systems over the years with the upmost care and consideration a company could give.
I still remember my first visit buying a sound system for my first house, a sat in a room within the shop of our Plymouth branch and felt like royalty trying different systems to suit my needs.
And nothing has changed.
Thank you Richer Sounds for everything,.
I wish you all the best.
Kindest regards Chris CSF

Respuesta de Richer Sounds - Plymouth
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