Well, firstly, Richer Sounds is the go to when buying anything that can’t be understood by old people. The staff there are always so patient and don’t make you feel as though you are a dim-wit simpl... Ver más
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Well, firstly, Richer Sounds is the go to when buying anything that can’t be understood by old people. The staff there are always so patient and don’t make you feel as though you are a dim-wit simpl... Ver más
La empresa ha respondido
I have been going to Richer Sounds for so many years, bought everything from headphones to AV receivers and always fantastic staff Always very helpful doesn't matter what question it is they always... Ver más
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I was not sure what cartridge to buy to fit our Denon turntable. Jay took time to explain what was available and how they would sound. On his advice I purchased 2 Ortofon Blue ( one was a gift). We ar... Ver más
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We walked into the store at 1515 on a Sunday as we needed a TV that we could take home that day. We had a few models in mind and Ying checked the availability very quickly. I then mentioned I was lo... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
87-89 Exeter Street, PL4 0AH, Plymouth, Reino Unido
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Staff adjust their advice to match client's knowledge and needs

Respuesta de Richer Sounds - Plymouth
Polite, well informed, friendly, helpful staff who clearly enjoy their work. Competitively priced quality product making this store my one stop shop for my AV requirements. Only suggestion for the future is more predictive training as they can”t guess what I need when I walk in 100% of the time.

Respuesta de Richer Sounds - Plymouth
Speedy response to enquiries regarding the TV I purchased.
Genuine price matching.

Respuesta de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth
Hi. I knew the product that I wanted. I went to the local store in Plymouth, The person I dealt with was efficient, not condescending and didn't try and upsell additional products.
It was refreshingly brief and professional experience that proved to me that your company deserves it's excellent reputation.
You also used an excellent delivery company; the men who delivered the product were also very professional.

Respuesta de Richer Sounds - Plymouth
excellent all round transaction. Spin clean ordered over the phone and thanks to very helpful staff member the purchase experience was faultless. Item arrived on time and handled respectfully. Very pleased , highly recommended - many thanks.

Respuesta de Richer Sounds - Plymouth
Great service from knowledgeable staff - always helps

Respuesta de Richer Sounds - Plymouth
Josh was fab, really helpful and knowledgable and approachable … thank you . The product is amazing … I love it.

Respuesta de Richer Sounds - Plymouth
I was sent an earlier version of the product I ordered (mojo2 2025 rather than the 2026 version). The spec was different. The branch manager quickly offered a discount that was acceptable. I’m very happy with my purchase.

Respuesta de Richer Sounds - Plymouth
We went in to our local Richer Sounds here in Plymouth to take a look at the Sonos ER 100 smart speaker. We were expertly assisted and given plenty of space and time to consider before making a choice without any sense of pressure to make a decision or a purchase.
For these reasons and because the speaker impressed us, we went ahead and bought one.

Respuesta de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth
The whole buying process was the usual high standard that i have experienced with Richer Sounds. My issue is that i cant get the item to work as i'd hoped. I am trying to source other bits of kit to allow the item to oparate.

Respuesta de Richer Sounds - Plymouth
Your customer service has always been great.
The staff are quite knowledgable and always helpful.
Ive been buying TV, stereos, speakers, sound bars, subs, etc from you for over 3 decades now and long may it continue.
Your pricing is always good and so is your delivary service.

Respuesta de Richer Sounds - Plymouth
Second LG tv from Richer Sounds, great knowlegeable service, pleasure from start to receipt

Respuesta de Richer Sounds - Plymouth
Brilliant and very helpful service. Very good communication via email.

Respuesta de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth
Can't fault the advice and service!! Great product knowledge.

Respuesta de Richer Sounds - Plymouth
Yet again Richer Sounds raise the bar in retail standards. Exceptional customer service, value, advice, delivery.
Faultless in every respect.
Can't wait to need something they sell again - it's a joy to shop there, at the shop or online, I will never be persuaded to buy anything I can buy from them from one of the faceless retail giants
*SUPPORT YOUR LOCAL RICHER SOUNDS!*

Respuesta de Richer Sounds - Plymouth
I have always found the staff helpful, friendly and seriously experienced to deal with your purchase, they are non-pressurising allowing you to browse at your leisure to come to a purchase decision of your own accord. I always head to richer sounds if in need of anything because I love Richer Sounds because the price is often cheaper than elsewhere.

Respuesta de Richer Sounds - Plymouth
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