Richer Sounds - Plymouth Opiniones 

2276
TrustScore: 5 sobre 5

5,0

87-89 Exeter Street, PL4 0AH Plymouth, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐ Fantastic service at the Plymouth Exeter Road branch!I recently visited the branch to purchase some interconnection cables and was served by Yang. He mentioned he was new to the sales team, but... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I needed a new 10m, HDMI cable and like trying to pick a toothpaste of a supermarket shelf found it a bit confusing! One 'phone call later and I was very satisfied that I had ordered the right one,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful assistant in the shop, delivery arrived on time and received a phone call to advise us that it had arrived in the shop. Excellent price given with the additional VIP voucher. Would defin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Polite, well informed, friendly, helpful staff who clearly enjoy their work. Competitively priced quality product making this store my one stop shop for my AV requirements. Only suggestion for the fut... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

5,0

Todas las opiniones

(2276)

25.118 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Exelent service, trusted retailer

Always happy to help customers. Knowledgeable and helpful

Always go back to richer sounds

16 de abril de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Over the years my late husband and I…

Over the years my late husband and I have pruchased various appliances from Richer Sounds. On every occasion the staff have been helpful and friendly and we have found no fault with any of the products. My most recebt purchase were Sony earbuds.

15 de abril de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Outstanding advice and service

Outstanding advice and service from Josh. Delighted with the system I have purchased. Good value too.

14 de abril de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Excellent knowledgable

Excellent knowledgable, helpful and friendly staff.

2 de abril de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Getting the right information

Talking to someone who knows the answers or if they are not sure are checking first to make sure what advice they give is correct.

13 de abril de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

First class service making for excellent experience

All transactions were done on the telephone with the Plymouth branch. I knew what I wanted so didn’t require advice. All staff spoken to were excellent, understanding and polite so no difficulty. My only problem came with paying , something I do frequently on line. It took three attempts and would seem to be something you should look at. Would I use Richer Sounds Plymouth again, most certainly.

12 de abril de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff - we were looking for a replacement turntable and staff member helped us to get the right one for our budget

9 de abril de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Cambridge EXN & EXA with Dali Sonic 5 speakers

I made an appointment at Richer Sounds in Plymouth to see if I could recapture my love of playing the music I grew up with. I had a Naim QB which was great but missed the stereo sound.
I wanted to get an Amp, streamer and a pair of speakers.
Ben introduced me to Cambridge EXN and EXA with a pair of B&W speakers. These together did not sound good due to the high treble coming from the speakers so they were switched to Kef Q concerto which was a vast improvement. Staying with the speakers we then tried hooking them up with Arcam SA35 streamer which I have to say sounded even better but still lacking depth and roundness in sound. Ben then introduced me to Dali Sonik 5 which I was a little apprehensive about because my living room is not vast and I wasn't sure it was the best move. How wrong I was, it sounded fantastic with the SA35. I then asked to put the Sonik 5's with the EXA and EXN that was the sound I was looking for, fantastic.
Thanks Ben for your time and expertise.

8 de abril de 2026
Opinión espontánea
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service from start to when product was delivered

8 de abril de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Used Richersounds for a few purchases…

Used Richersounds for a few purchases now, the only place i use now for Tv and Audio.

Very helpful in store and know what they sell.

Very happy with my latest OLED TV. Thanks again!!

7 de abril de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

First Class Service

I contacted Richer Sounds and was put through to their Plymouth Branch. I wanted to buy a sound system but really wasn't sure what to purchase.

Oana talked me through my options and I ordered an amp with dual speakers along with the relevant cables. Everything arrived within 48 hours and I could not have wished for a better pre and post sale service, even to the extent of an email checking that I was happy with the products after the event.

I would not hesitate to recommend Richer Sounds to anyone.

1 de abril de 2026
Opinión espontánea
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

The Staff are the first point of…

The Staff are the first point of contact by telephone for me, and I can only say First Class, Service is second to none from beginning to end, again First Class, Fantastic Team, It is a pleasure to deal with Richer Sounds.
Any equipment I require, first stop is always Richer Sounds for all of the above and pricing won't be beaten anywhere, Take a Bow People.

31 de marzo de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

New CD Player and spares

Ben is alway quick to respond to requests and send quote and supportive information and amazing customer service

1 de abril de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Paid for an EverSolo T8 Network…

Paid for an EverSolo T8 Network Streamer which was awaiting stock. Kept well informed until it was ready for collection. Have bought most of my equipment from them and will continue to do so. Customer service as it should be.

25 de marzo de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Oana was a really helpful assistant

The assistant that served me, Oana, was incredibly helpful and is a real credit to your Plymouth store team.

31 de marzo de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 4 estrellas sobre 5

Leak stereo 130 amplifier

I was pleased to be able to audition a new amplifier at home with the option of a return and refund within two weeks. However, when I asked for the price match to be honoured I was told despite the exact same product being available at £100 cheaper elsewhere it wasn’t eligible because it didn’t have the same warranty period offered by Richer Sounds, so I think the price match offer by RS is quite deceptive.
I was given a £30 discount which helped sweeten the pill somewhat.

20 de marzo de 2026

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más