Ive had my sub repaired under warranty at the Prestwich store, richer sounds. I had the pleasure of dealing with the manager Sam. Excellent 5 star customer service from initial contact to the authori... Ver más
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Ive had my sub repaired under warranty at the Prestwich store, richer sounds. I had the pleasure of dealing with the manager Sam. Excellent 5 star customer service from initial contact to the authori... Ver más
La empresa ha respondido
I visited the Prestwich branch due to a fault with my subwoofer. I was mere weeks away from the extended warranty expiring and my poor sub was just clicking and making all sorts of noises. When... Ver más
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I like dealing with Richer Sounds because they've got staff that actually understand the products they are selling and know what they are talking about - This is now rare in the high street.
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I explained via a phone call that due to mobility issues that I was unable to go to the shop to audition some new speakers. I had narrowed down my selection and asked Noah for his opinion on my first... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
415-419 Bury New Road, M25 1AA, Prestwich, Reino Unido
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Very helpful did not have the tv in stock but searched all the other branches to find us one and said they would keep if for us as long as we like as having building work done on the house

Respuesta de Richer Sounds - Prestwich
After a courtesy call the item was ready for collection as stated.
Assistant Andy who was very pleasant, helped me carry and put the item in the car. It is not the first
time I have bought from Richer Sounds Prestwich
and have always been very satisfied with the courteous way I have been
treated.l

Respuesta de Richer Sounds - Prestwich

Respuesta de Richer Sounds - Prestwich

Respuesta de Richer Sounds - Prestwich
Staff were welcoming, friendly, helpful & knowledgeable. They sourced a better price & upgrade than I originally requested / expected. Even helped us take the goods to the car. (free parking opposite the shop). Items all good, installed & working great.

Respuesta de Richer Sounds - Prestwich
What a great customer service they serve, fantastic choice and pleasant staff.

Respuesta de Richer Sounds - Prestwich
Great telephone service. Professional, friendly and efficient! Also, prompt delivery of my new stylus. Never disappoint!

Respuesta de Richer Sounds - Prestwich
Ellis, dealing with telesales at the Prestwick branch was great. He was knowledgeable, friendly and professional. I took his advice in it's totality. He didn't try to persuade me to go over budget or talk down to me.
The system of separates arrived the next day. I was impressed.
Unfortunately the first turntables motor was broken when it arrived. Needless to say, I was disappointed as I so wanted to hear my 40 plus year old "wish you were here" album.
Ellis did everything possible to make the swap for a working replacement easy and stress free. It was and I'm happily up and running.
I am so impressed by the products and the service. A big "thank you" to Richer Sounds.

Respuesta de Richer Sounds - Prestwich

Respuesta de Richer Sounds - Prestwich
Great Advice and Service. Sorted out the equipment I needed without trying to upsell me something I didn’t need.

Respuesta de Richer Sounds - Prestwich
Great Experience, First Time Customer And Service Was Fantastic Fast And Easy. plus It’s Brilliant With 6 Years Guarantee.. Worth A Visit And Great Staff.
Thank you

Respuesta de Richer Sounds - Prestwich
I got what I wanted. The manager & assistant explained how the item worked, showed us how. Everything went O.K.

Respuesta de Richer Sounds - Prestwich
Although our enquiry was a fairly simple one it was answered with clarity and honesty even though we ended up with a cheaper product.
We described our requirements and the TV is just what we need.
The salesman happily carried it to the boot of our car and gave us a friendly wave as we left.
Five year guarantee is icing on the cake.

Respuesta de Richer Sounds - Prestwich
I didn’t know that the 6year warranty value depreciated by 10% on my tv that could not be repaired so I didn’t get the price of a new equivalent tv and not even half the value back

Respuesta de Richer Sounds - Prestwich
Good customer service by Knowledgeable staff

Respuesta de Richer Sounds - Prestwich
Good customer service, helpful advice and demonstration of products

Respuesta de Richer Sounds - Prestwich
Supremely knowledgable and helpful staff, with an excellent product range and great value.

Respuesta de Richer Sounds - Prestwich
knob head needed loads of help due to stroke. Got it
loads of help .

Respuesta de Richer Sounds - Prestwich
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