Richer Sounds - Prestwich Opiniones 

2198
•
TrustScore: 5 sobre 5

4,9

415-419 Bury New Road, M25 1AA Prestwich, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ive had my sub repaired under warranty at the Prestwich store, richer sounds. I had the pleasure of dealing with the manager Sam. Excellent 5 star customer service from initial contact to the authori... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited the Prestwich branch due to a fault with my subwoofer. I was mere weeks away from the extended warranty expiring and my poor sub was just clicking and making all sorts of noises. When... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I like dealing with Richer Sounds because they've got staff that actually understand the products they are selling and know what they are talking about - This is now rare in the high street.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I explained via a phone call that due to mobility issues that I was unable to go to the shop to audition some new speakers. I had narrowed down my selection and asked Noah for his opinion on my first... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • 415-419 Bury New Road, M25 1AA, Prestwich, Reino Unido

  • 0333 900 0042

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2198)

24.593 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good website

Good website, easy to order new TV. Expensive sound bar included in price. Quick delivery.

16 de noviembre de 2025
Logotipo de Richer Sounds - Prestwich

Respuesta de Richer Sounds - Prestwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great service

Great service, sorted my mistake with the delivery option and we always get a good price and lengthy warranty. What's not to like?

6 de mayo de 2026
Logotipo de Richer Sounds - Prestwich

Respuesta de Richer Sounds - Prestwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Ellis was great

Ellis was great, made sure we got the right TV and stand and also price matched.

6 de junio de 2026
Logotipo de Richer Sounds - Prestwich

Respuesta de Richer Sounds - Prestwich

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Richer sounds have been my 'go to'…

Richer sounds have been my 'go to' retailer for sound and vision for many years. Didn't let me down again. Recommended.

5 de junio de 2026
Logotipo de Richer Sounds - Prestwich

Respuesta de Richer Sounds - Prestwich

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Good advice

Good advice
Next day delivery
Very helpful

2 de junio de 2026
Logotipo de Richer Sounds - Prestwich

Respuesta de Richer Sounds - Prestwich

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Excellent advice and customer service.

I arrived 30 minutes prior to closing. I experienced excellent advice and didn’t feel rushed. Despite purchasing at close of day, I was still offered next day delivery. I was kept informed of delivery times and all went well. I hadn’t arranged installation but had a small issue in setting up. I telephoned the shop, again close to closing time and they arranged an installer to come out the same evening.
Outstanding customer care. Plus highly competitive pricing.

2 de junio de 2026
Logotipo de Richer Sounds - Prestwich

Respuesta de Richer Sounds - Prestwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Hisenses tv

You had the tv there at your store unlike curry's 3o pound delivery next day argos no better no store near me had one in stock you did you won hands down thank you

31 de mayo de 2026
Logotipo de Richer Sounds - Prestwich

Respuesta de Richer Sounds - Prestwich

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

New TV Day!

Staff in store were quick to help, professional and polite. The show room is small but well laid out and it was great being able to see the system in person, even though I already pretty much knew what I wanted. Delivery service was also great.

29 de mayo de 2026
Logotipo de Richer Sounds - Prestwich

Respuesta de Richer Sounds - Prestwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great servicer and knowledge,

Great servicer and knowledge,
Very friendly

24 de mayo de 2026
Logotipo de Richer Sounds - Prestwich

Respuesta de Richer Sounds - Prestwich

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

I googled for a 24 inch TV for my…

I googled for a 24 inch TV for my caravan and Richer Sounds showed as the cheapest due to a club deal extra saving by quite a long way and when I checked there was a store reasonably local in an area I was picking something else up from so called in to pick one up but they had sold one the previous day or two and was waiting for stock so delivered one free of charge within 2 days so can't ask for better than that and was served by Andy who was very knowledgeable and customer focused.

23 de mayo de 2026
Logotipo de Richer Sounds - Prestwich

Respuesta de Richer Sounds - Prestwich

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Excellent service

Great service really helpful staff

22 de mayo de 2026
Logotipo de Richer Sounds - Prestwich

Respuesta de Richer Sounds - Prestwich

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

30year with Richer, still the best for tv and hifi

Everything was very smooth and assistance to get the tv to the car, plus a phone call the next day to check if all was well, was very welcome.
Richer sounds are the best

22 de mayo de 2026
Logotipo de Richer Sounds - Prestwich

Respuesta de Richer Sounds - Prestwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Exceptional and Knowledgeable Customer Service

Exceptional and knowledgeable customer service re the choice of two TVs

Delivery was prompt and efficient - also with excellent customer service

20 de mayo de 2026
Logotipo de Richer Sounds - Prestwich

Respuesta de Richer Sounds - Prestwich

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Refreshing experience

What a pleasant surprise to re-experience customer service.
The Richer sounds team (Prestwich) handled my enquiry with patience and expertise. I entered with a question and exited 45 minutes later with a purchase of £400. This wasn't because they sold me something that I didn't need, it was because they sold me something that I didn't realise I needed.
Really pleased with my purchase and recommend a visit for anyone wanting to understand more about sound. The unit, I now have, has increased my immersion into the wonderful world of sound.

20 de mayo de 2026
Logotipo de Richer Sounds - Prestwich

Respuesta de Richer Sounds - Prestwich

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

New tv

We purchased a new tv from richer sounds based on a competitive price and a 6 year warranty, it's now on the wall and looks great.

20 de mayo de 2026
Logotipo de Richer Sounds - Prestwich

Respuesta de Richer Sounds - Prestwich

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Great discount on TV

Great discount on TV. Staff assistance was very good and sorted out a minor delivery error (on their part) and offered a free next day delivery service.

20 de mayo de 2026
Logotipo de Richer Sounds - Prestwich

Respuesta de Richer Sounds - Prestwich

Thank you for your wonderful feedback

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