Richer Sounds - Reading Opiniones 

1837
•
TrustScore: 5 sobre 5

4,9

114 Oxford Road, RG1 7NE Reading, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Exellent service in Reading branch. They are very patient and helpful to solve your hifi issues and gives advice if you would ask. Thank you Dan for giving good price for a bravia tv. Will buy in f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered a Cambridge CD player via the Richer Sounds website. A nicely laid out website and very easy to use when it came to ordering the product. The item arrived promptly and well packaged. Easil... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great products Super helpful staff Pleasurable experience either browsing or buying. The tv, speakers and speaker cables in my home bought from you bring me lots of joy.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a Marantz cd receiver and couldn't connect to the internet on my network. I took it back, tested it and found it was fine. The manager then updated the software for me and I was able to conne... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1837)

24.593 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Everything

Everything

14 de febrero de 2026
Logotipo de Richer Sounds - Reading

Respuesta de Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Great advice from James

Great advice from James. Easy purchase
And delivery

21 de mayo de 2026
Logotipo de Richer Sounds - Reading

Respuesta de Richer Sounds - Reading

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Great helpful service

Great helpful service. Price-matched which always helps.

21 de mayo de 2026
Logotipo de Richer Sounds - Reading

Respuesta de Richer Sounds - Reading

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

i visited a RS shop recently to listen…

i visited a RS shop recently to listen to bookshelf speakers and came away dreaming of a floor standing model made by Dali. It was important to see and listen to various speakers to get a better sense of what was out there, their qualities and to help define what I wanted in a speaker. I appreciate all the time Rory gave me.

19 de mayo de 2026
Logotipo de Richer Sounds - Reading

Respuesta de Richer Sounds - Reading

Thanks for your feedback, great to read you were happy with our service.

Valorada con 4 estrellas sobre 5

Order done on line very easy and…

Order done on line very easy and delivery was prompt so would definitely use again.

19 de mayo de 2026
Logotipo de Richer Sounds - Reading

Respuesta de Richer Sounds - Reading

Thank you for taking the time to leave us your review, it's great to hear all went smoothly and that you will consider shopping with us in the future!

Hopefully next time we will able to attain a full five star review, and of course if there were any areas you feel we could have improved within this time, we're always glad of feedback and can be contacted via the below address..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valorada con 5 estrellas sobre 5

Exceptional service from Richer Sounds Reading.

I have used Richer Sounds Reading on a number of occations and have always had a great experience. 18 months ago I had the itch to upgrade my 40 year old speakers so arranged a Demo with James who was very helpfull. I ended up liking the Dali Oberon 5 which were over my budget so I didnt purchase. Due to recent price drop I decided to try again. This time I saw Rory who allowed me to trial the Oberon 5 at home as I was worried they might be too much for my small living room. This really was helpful as it proved I was right to be wary, so on return Rory demoed some smaller speakers and I decided on Warfedale Evo 5.1 . I was also allowed to trial at home the shop units, which I was happy with and so went ahead with the purchase. At no time did I feel pressured to buy and the advice was appreciated. Thank you all at Reading branch .

8 de mayo de 2026
Logotipo de Richer Sounds - Reading

Respuesta de Richer Sounds - Reading

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Very friendly knowledgeable staff

Very friendly knowledgeable staff. Extremely helpful

8 de mayo de 2026
Logotipo de Richer Sounds - Reading

Respuesta de Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Nice and helpfull.

They are a well run,friendly and helpfull team. Richer sounds should be your first port of call for all things HI-Fi. Thier TV's aren't bad as well!

9 de mayo de 2026
Logotipo de Richer Sounds - Reading

Respuesta de Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great experience

Great experience, exceeded expectations. James was very helpful. Will use again as an alternative to defaulting to buying online.

8 de mayo de 2026
Logotipo de Richer Sounds - Reading

Respuesta de Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

A positive out of a negative

Whilst I had a disappointing experience with a TV being delivered damaged, it was very quickly resolved and also price matched. Dan did an exceptional job and I know the damaged TV was down to packers and distribution. The customer service was as expected from Richer Sounds; excellent .

6 de mayo de 2026
Logotipo de Richer Sounds - Reading

Respuesta de Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

knowledgeable and friendly staff.

The staff were very knowledgeable and helped me choose the right cinema received and accessories. Very friendly staff. Really recommend my local Reading branch team.

14 de abril de 2026
Logotipo de Richer Sounds - Reading

Respuesta de Richer Sounds - Reading

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Luke in the Reading shop was great

Luke in the Reading shop was great. He ordered the item that I couldn't and prepared the speaker cables ready for their deployment all with the customer professionalism needed.

3 de mayo de 2026
Logotipo de Richer Sounds - Reading

Respuesta de Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Richer Sounds have a simple formula

Richer Sounds have a simple formula, experienced, polite staff, efficient support from HQ. Their products are always competitively priced, delivered efficently and with a decent guarantee. There is no need to go anywhere else, just brilliant.

30 de abril de 2026
Logotipo de Richer Sounds - Reading

Respuesta de Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

First class service from the team at…

First class service from Richer Sounds at the Reading branch particularly James & Dan who assisted me in purchasing a tuner/amplifier and record deck.
It's a pleasure dealing with a company who go above and beyond with customer service and knowledge of the product.

6 de mayo de 2026
Logotipo de Richer Sounds - Reading

Respuesta de Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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