Richer Sounds - Reigate Opiniones 

1569
•
TrustScore: 5 sobre 5

4,9

51 Bell Street, RH2 7AQ Reigate, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Oli at the Reigate branch was fantastic, he promptly replied to my email when I was after a Roberts radio/cd player. Great customer service, delivery on the day I requested. The product I am deligh... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service - Ollie (Reigate) was particularly helpful in getting the product I was interested in into the store so I had some hands on (not a fan of doing all my shopping online). Couldn’t have ask... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My first visit to Richer Sounds in Reigate to purchase a TV. Very impressed by the layout of the store which provided an opportunity to easily compare the different makes and models available - somet... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordering online was a breeze. Item arrived at the store as given in the website. Easy collection instructions from the store. Overall a great experience with Richer Sounds.

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1569)

24.593 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good advice from John

Good advice from John, the excellent installation service from Darren

18 de abril de 2026
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Great Team at Reigate…

The entire team at Reigate Richer Sounds are amazing. Ian the manager was very patient and helpful in specking out my system. Richard was then brilliant when it came to making the sale. Ollie helped with all the loading when the equipment arrived and Paul did a great job with the cabling. I had a problem with one of the items and Paul sorted it all out and got me a replacement the next day. All in all, great all round service, including the support needed with a problem. I couldn’t recommend them more!!!
(Also gave me the best recommendation for a local sausage role - thank you my friend)

9 de abril de 2026
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Respuesta de Richer Sounds - Reigate

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Best place to buy a TV these days

Purchased a TV and Soundbar from them (again) recently. As always the service was top notch, great advice, no pressure environment, and an actual shop you can look at things in! Cannot recommend them enough

17 de abril de 2026
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Respuesta de Richer Sounds - Reigate

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Good advice from knowledgeable staff…

Good advice from knowledgeable staff without being put under any pressure to buy a particular device. And of course your 6 year free warranty. Great service all round.
Five stars!!!

14 de abril de 2026
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Wouldn't go anywhere else.

Lovely people and a great experience buying our fabulous new equipment. So pleased with it.
Many thanks

9 de abril de 2026
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Great Service & Helpful advice

Great succinct advice, geared to my price point. And the product was in store

4 de abril de 2026
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Samsung tv

John the gentleman who served me was very knowledgeable and answered all my questions in a way that I could understand

6 de abril de 2026
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Helpful and friendly assistant

Helpful and friendly assistant, item delivered in a couple of days (very good considering item was ordered on a bank holiday).

6 de abril de 2026
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Staff going extra mile.

Staff who spent time with us discussing products were very helpful, knowledgeable and listened carefully to our needs.

3 de abril de 2026
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

I had a great experience at Reigate…

I had a great experience at Reigate Richer Sounds, they really took their time to show me my options on Hifi equipment of which I am a total beginner. It never felt like a hard sell either and what I puchased is brilliant, and great value. The staff there were brilliant.

3 de abril de 2026
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Respuesta de Richer Sounds - Reigate

Thank you for your 5 star review!

Valorada con 4 estrellas sobre 5

DAB Radio

Very happy with the Pure DAB radio that I bought, although it was not in stock it was soon ordered in.

31 de marzo de 2026
Valorada con 5 estrellas sobre 5

Great advice and choice

Really good advice helping me make the right choice for my hi-fi purchase.

30 de marzo de 2026
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

I went to Richer Sounds Reigate…

I went to Richer Sounds Reigate following my son’s recommendation. They were helpful with useful advice and prompt delivery of a LG television. Their shop gives an attractive interior to a well known Reigate building

26 de marzo de 2026
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Staff who are here to help you, not just sell

Richer Sounds continue to be the gold standard when it comes to high street A/V. Plenty of time given to walk through things when I was exploring various options and none of the sales-y undertones. They answer your questions without it ever feel like you're being pushed towards anything.

Was recently in the market for a new OLED television and I was given some inaccurate information concerning the end date for a cashback promotion from LG. As a result, I missed out on £150 which was a substantial factor for me. The staff in-store tried their best to offer a compromise, however once I had contacted head office (again, the Customer Service team at Richer Sounds actually deal with issues with a sense of care- unlike so many others), the full amount of cashback was deducted from the final price of my purchase. This was probably slightly painful for them (and likely was most of their profit margin) but they have made me feel like I matter as a customer and will continue to receive my business in future.

As a side note, if visiting the Reigate store I would suggest asking if they might give you an audio demo upstairs. The kit is unaffordable for the vast majority but my god, what a demo. More of an experience!

21 de marzo de 2026
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Good value

Good value, quick delivery 👍🏻

23 de marzo de 2026
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Respuesta de Richer Sounds - Reigate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Excellent friendly staff

Excellent friendly staff. Very knowledgeable and happy to humour my Richer Sounds trip down memory lane.

22 de marzo de 2026
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Always great service

Always great service. Friendly, knowledgeable and helpful.

21 de marzo de 2026
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Great expert advice given

Great expert advice given. Especially needed when purchasing that important piece of kit for your music system… really pleased with our new streamer and amp

18 de marzo de 2026
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your 5 star review, we look forward to seeing you again next time

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